All reviews

Rating Breakdown

  • 5
    89% (974 ratings)
  • 4
    5% (56 ratings)
  • 3
    1% (14 ratings)
  • 2
    1% (14 ratings)
  • 1
    3% (36 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

Aug. 6, 2024

Super app! I like.

Using app

About 1 month

Total reviews

1

Average rating

4.0

Developer Reply

Hi, Thanks for your great review! Should you need any help or have any questions reach out to us via [email protected]. Kind regards, Bart Gelato Support Team

3 / 5 Share

Aug. 5, 2024

3D viewer is good for designing products. 'Gelato' seems to want to take over your store though even though I didn't tell it to. It imports products from other vendors/sources and wants to control them itself. VERY annoying. Customer support was useless about it. I selected 'Ignore' on all other products and yet they're still there.

Using app

17 days

Total reviews

8

Average rating

3.0

Developer Reply

Hi there, Thank you for sharing your feedback. We understand your concerns regarding the 3D viewer and the product management features. Gelato displays all store products to help with managing them more effectively and to potentially connect them to our services in the future. You can filter products by those connected to Gelato, those ignored, and others to tailor your view. We’ve reached out to clarify these features and to learn more about how we can enhance your experience. Your feedback is valuable, and we’re committed to making improvements. If you have any further questions or need assistance, please don’t hesitate to get in touch. Best regards, Bart Gelato Support Team

5 / 5 Share

Aug. 5, 2024

Easy to use, impressed is the word. Always have the right "action buttons," products are well made and easy to integrate into existing website. Everything about Gelato is flawless so far for me. I am excited to have finally found a print on demand company i trust and enjoy!

Using app

24 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you for your fantastic review! We’re glad to hear you find our platform easy to use and well-integrated with your website. If you need any support or have questions in the future, we’re here to help. Best regards, Bart Gelato Support Team

5 / 5 Share

Aug. 5, 2024

toll toll toll

Using app

12 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hallo, Wir freuen uns über Ihre freundlichen Worte! Wenn Sie Unterstützung benötigen oder Fragen haben, können Sie sich gerne an uns wenden. Viele Grüße, Bart Gelato Support Team

5 / 5 Share

Aug. 5, 2024

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Thank you for your positive feedback! If you have any questions or need assistance in the future, please don’t hesitate to reach out. Best regards, Bart Gelato Support Team

5 / 5 Share

Aug. 4, 2024

es ist sehr einfach zu benutzen. Viele Funktionen

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hallo, Wir freuen uns, dass Sie die Plattform benutzerfreundlich finden und die Palette der von uns angebotenen Funktionen schätzen. Wenn Sie Fragen haben oder weitere Hilfe benötigen, zögern Sie nicht, uns zu kontaktieren. Freundliche Grüße, Bart Gelato Support Team

5 / 5 Share

Aug. 3, 2024

Great service, good prices but they need to work on the bulk editing a bit. overall satisfied.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you for the feedback! We’re glad to hear you're satisfied with our service and pricing. We appreciate your input on bulk editing, and we're continuously working to improve our platform. If you have specific suggestions or details on how we can enhance this feature, please reach out to us at [email protected]. Your insights will help us make further improvements. Best regards, Bart Gelato Support Team

5 / 5 Share

Aug. 2, 2024

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello, We appreciate the great 5-star review! If you ever need assistance or have any questions, please feel free to reach out. Kind regards, Bart Gelato Support Team

5 / 5 Share

Aug. 2, 2024

Awsome quality and Australian yeww, lets create Dizauz.store there're quick interface with the Shopify and copies of ny tags makes it a breeze

Using app

2 months

Total reviews

5

Average rating

5.0

Developer Reply

Hello, Thank you for your fantastic 5-star review! We're delighted to hear that you're impressed with the quality and our seamless integration with Shopify. It's great to know that our interface has made your experience smooth and efficient. If you have any questions or need further assistance, feel free to reach out. Best regards, Michal Gelato Support Team

5 / 5 Share

Aug. 1, 2024

We are new to this app and so far everything is good.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for your 5-star review! We're pleased to hear that your experience with our app has been good so far. If you have any questions or need assistance as you continue, don't hesitate to reach out. We're here to help! Kind regards, Michal Gelato Support Team

5 / 5 Share

Aug. 1, 2024

good app

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thank you for your 5-star review! We're glad to hear that you find our app good. If you have any questions or need further assistance, feel free to reach out. Best regards, Michal Gelato Support Team

1 / 5 Share

July 31, 2024

Unfortunately after 2 weeks of trying to resolve a problem with my store, I am giving up to find a new merch supplier and will need to refund my customers. I've not had any real attempt to resolve my problem as far as I can tell. I've had at least 5 or 6 emails saying sorry it is taking so long after I needed to reach out for follow-up, but nothing else. It's disappointing because it seems the majority of users have had good experiences with this app and it seems to have great products, but unfortunately I will never be able to experience them it seems.

Store

HydroHQ

Using app

About 2 months

Total reviews

5

Average rating

3.6

Developer Reply

Hello, We are truly sorry to hear about your experience and understand your frustration. We regret that our attempts to resolve your issue have not met your expectations. Please know that we take your feedback seriously and have reported this internally to our support team for review. Our goal is to ensure that such situations are avoided in the future. We have reached you directly via email to assist you further. Best regards, Michal Gelato Support Team

5 / 5 Share

July 31, 2024

Gelato is a wonderful company to work with! They have been very supportive with helping me start and grow my print on demand business.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Thank you for your kind words! We're thrilled to hear that you find Gelato a wonderful company to work with. Supporting you in starting and growing your print on demand business is our priority, and we're glad our efforts have been helpful. If you have any further questions or need assistance, please don't hesitate to reach out. Best regards, Michal Gelato Support Team

5 / 5 Share

July 31, 2024

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you so much for the great rating! If you need any support or have questions, we’re here to help. Just drop us a line anytime. Best regards, Michal Gelato Support Team

5 / 5 Share

July 31, 2024

It was the best experience! so easy to use! and best part its "free"

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you for sharing your positive experience with Gelato! We're delighted to hear that you found our platform easy to use. Providing a seamless and user-friendly experience is our goal, and it's great to know we're meeting that standard for you. If you have any questions or need assistance, feel free to reach out. Best regards, Michal Gelato Support Team

5 / 5 Share

July 31, 2024

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thanks for the positive feedback! If there's anything you need or any questions you have, don’t hesitate to contact us. We’re here to assist you. Best regards, Bart Gelato Support Team

5 / 5 Share

July 31, 2024

Using app

3 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hello, We appreciate your excellent rating! If you have any questions or need assistance, feel free to reach out to us. We're always happy to help. Kind regards, Bart Gelato Support Team

5 / 5 Share

July 31, 2024

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you so much for the great rating! If you need any support or have questions, we’re here to help. Just drop us a line anytime. Best regards, Bart Gelato Support Team

5 / 5 Share

July 30, 2024

Great tool to add my products to my shopify store. Signedpinkera.com

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you for your review! We’re glad to know that Gelato is making it easier for you to manage your products. If you have any questions or need further assistance with our services, don’t hesitate to get in touch. Best regards, Bart Gelato Support Team

5 / 5 Share

July 30, 2024

Brilliant tool. Really easy to use. Great quality outputs. If only it was as easy to drive traffic to my website!

Store

Slogun

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you for your positive feedback! We’re glad to hear that you find Gelato easy to use and appreciate the quality of our products. If you need any support or have questions, feel free to reach out. We’re here to help, Bart Gelato Support Team