Gelato: Print on Demand
Sell custom creations without thinking about stock or shipping
Rating
4.8
feedback
799
chart
#836
All reviews
Feb. 27, 2026
Hallo, Vielen Dank, dass Sie uns eine positive Bewertung hinterlassen haben! Wir schätzen Ihre Unterstützung sehr und freuen uns, dass Sie mit Gelato zufrieden sind. Wir freuen uns darauf, Sie weiterhin dabei zu unterstützen, Ihre kreativen Ideen zum Leben zu erwecken. Mit freundlichen Grüßen, Kamil Gelato Support Team
Feb. 26, 2026
Hello, Thank you for leaving us a positive rating! We really appreciate your support and are happy to know you’re satisfied with your experience. We look forward to continuing to help you bring your creative ideas to life. Kind Regards, Kamil Gelato Support Team
Feb. 25, 2026
Hello, Thank you so much for leaving us a positive rating! We’re happy to know you had a good experience with Gelato and appreciate your support. Your feedback means a lot to us, and we look forward to continuing to help you bring your creativity to life. Kind Regards, Kamil Gelato Support Team
Feb. 24, 2026
Hello, Thank you for your kind rating. We sincerely appreciate you taking the time to share your feedback and are glad to know you’ve had a positive experience with Gelato. We look forward to continuing to support you with dependable service as your business develops. Kind regards, Kamil Gelato Support Team
Feb. 24, 2026
Great! Easy to use!!
Hello, Thank you very much for your positive review. We truly value your support and are pleased to hear that you’re happy with your experience at Gelato. We look forward to continuing to assist you with reliable service and supporting the growth of your business. Kind regards, Kamil Gelato Support Team
Feb. 24, 2026
Feb. 23, 2026
Store
Ma boutique
Using app
2 months
Hi, Thank you so much for your positive rating! We truly appreciate your support and are delighted to know you're happy with your experience with Gelato. Kind Regards, Michal Gelato Support Team
Feb. 22, 2026
Plataforma espetacular, muito intuitiva!
Olá, Muito obrigado por dedicar seu tempo para nos deixar uma avaliação positiva. Agradecemos muito o seu apoio e ficamos felizes em saber que está satisfeito com sua experiência usando Gelato. Seus comentários nos motivam a continuar oferecendo um serviço excelente. Atenciosamente, Kamil Equipe de Suporte Gelato
Feb. 22, 2026
Hello, Thank you so much for giving us a positive rating! We really appreciate your support and are happy to know you had a great experience with Gelato. We look forward to helping your business continue to grow with our global print-on-demand network. Kind Regards, Kamil Gelato Support Team
Feb. 21, 2026
Hello, Thank you for your positive rating! We truly appreciate your support and are happy to see your satisfaction. Your feedback motivates us to keep delivering high-quality and sustainable printing solutions. Kind Regards, Kamil Gelato Support Team
Feb. 21, 2026
Good
Hello, Thank you for your positive review. We appreciate you taking the time to share your feedback and are pleased to know you’ve had a good experience with Gelato. We look forward to continuing to support you and contributing to your ongoing success. Kind regards, Kamil Gelato Support Team
Feb. 21, 2026
Awesome experience, very easy the setup with Shopify.
Hello, Thank you so much for your positive rating! We truly appreciate your support and are happy to know you’re satisfied with Gelato. We look forward to continuing to provide you with excellent service and helping your business grow. Kind Regards, Kamil Gelato Support Team
Feb. 20, 2026
Hello, Thank you so much for your positive rating! We truly appreciate your support and are happy to know you had a great experience with Gelato. We look forward to continuing to help you bring your creativity to life. Kind Regards, Kamil Gelato Support Team
Feb. 20, 2026
I have only used Gelato for the calendars, but I have found them to be great products. They ship them packaged well and are very fast to respond to any issues. My customers love my calendars, and I am loving Gelato. I look forward to to trying new products soon!
Hello, Thank you for your positive rating! We really appreciate your support and are happy to know you had a great experience with Gelato. Kind Regards, Kamil Gelato Support Team
Feb. 19, 2026
Hi, Thank you so much for leaving us a positive rating! We really appreciate your support and are pleased that you’re happy with your experience. Your feedback motivates us to continue providing great service. Kind Regards, Michal Gelato Support Team
Feb. 18, 2026
Hello, Thank you so much for your positive rating! We truly appreciate your support and are happy to know you had a great experience with Gelato. We look forward to continuing to support your business and creativity. Kind Regards, Kamil Gelato Support Team
Feb. 17, 2026
Hello, Thank you so much for leaving us a positive rating! We truly appreciate your support and are glad to know that our service met your expectations. Your feedback motivates us to continue delivering great experiences for you and all our customers. Kind Regards, Kamil Gelato Support Team
Feb. 17, 2026
Customer service has been a major disappointment. Products for product shoots were posted but never arrived being told that the products were sent. Some products have arrived damage, stained or with the wrong colours printed. My store had its products disconnected due to a problem with Gelato and now I can no longer fulfill orders required. Now, I need to redesign more than 400 products because of this backend error by Gelato. It has almost crippled my business. Not happy at all - just disappointed all around.
Hello, We’re very sorry to hear about your experience and truly understand how frustrating these issues have been. Delays in receiving sample products, items arriving damaged or printed incorrectly, and any disruption to your store’s ability to fulfill orders fall far below the standard we aim to provide. We fully appreciate how serious the impact can be when product connections or backend issues affect your ability to run your business, and we’re sorry for the stress this has caused. Please know that we take feedback like yours seriously. Our team is reviewing what went wrong so we can improve both product reliability and the stability of our integrations moving forward. We want to make sure you feel supported and can get back to operating your store with confidence. We’ve reached you via email directly to assist further. Best regards, Michal Gelato Support Team
Feb. 16, 2026
Absolute garbage support, and as of the time of this writing Gelato has yet to return my call for help on a MAJOR ISSUE that is literally a LEGAL LANDMINE for their entire company. They INCREASED PRICES DRASTICALLY on a variety of items with ZERO COMMUNICATION. I only found this out by doing an internal audit and stumbling over it by accident. Many of my posters had shot up by more than 40% cost with NO email and NO announcement. Imagine how many countless were affected, and yet they go on with business as usual. This is a class action lawsuit waiting to happen, and if nothing gets resolved and no changes are made then that shows they have lost their desire to help anyone and have succumbed to total greed. It is shameful how absolutely sloppy with their business and clients who give them revenue they have become. Many of my products are also priced DIFFERENT PRICES even for the same thing, depending on when they were created, and the dashboard price actually is INCORRECT and shows a lower price than it actually is. A year ago (early 2025) you could talk to someone immediately in their chat. Now, consistently, you can NEVER get anyone and it's always "our team members are busy" and you have to chat with the chatbot, which even if it refers you to a real person -- that person never answers you back or takes weeks to respond. HORRIBLE and SHAME on you for such poor quality service!
Hello, Thank you for taking the time to leave your feedback. We’re sorry to hear about your experience and understand how disappointing this must have been. This is not the level of clarity or support we strive to provide. We appreciate you bringing these concerns to our attention, and your comments have been shared with the relevant teams. Please know we are committed to improving both communication and overall service quality. Your experience matters to us, and we’re taking steps to address the issues you mentioned. We are working on enhancements and have already contacted you directly to assist further. Kind regards, Michal Gelato Support Team