Gelato: Print on Demand
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Love it, especially the pricing/profit page
Hello, Thank you so much for your positive rating! We appreciate your support and are thrilled to know you’re satisfied with your experience with Gelato. Kind Regards, Michal Gelato Support Team
Hi there, Thank you for the 5 stars. Let us know in case you have any questions or concerns. Best regards, Andrzej Gelato Support Team
smooth interface everything straight forward and the best feature for me is that i can setup multi variants on 1 product, was a game changer for me
Hi there, Thank you for your 5 star review - we're happy to see that everything works well for you and especially that you appreciate the multi-category feature. Feel free to reach out if you have any questions. Best regards, Andrzej Gelato Support Team
Very user-friendly and clear to understand. Simplicity is the basis of the whole experience. Highly recommend it.
easy
Hi, Thank you for your kind review. If there's anything we can do to improve your experience to 5 stars, please feel free to reach out to us at [email protected] Best regards, Andrzej Gelato Support Team
Pålitlig företag som levererar högkvalitativa produkter snabbt och smidigt
WARNING! Gelato intentionally does not remove out of stock inventory, knowingly overselling products at the user's expense. This tactic is straightforward to maintain high sales, while the user must handle customers who cannot receive their orders. Additionally, they do not refund out-of-stock items, forcing the user to deal with customers and absorb the costs. This has been a known issue for years, and customer support claims they are working on it; however, they often avoid providing further details and attempt to close the chat. Horrible customer service. They respond more quickly to reviews here than they do in their customer service ecosystem. The chat function keeps you in a useless AI support loop, making it difficult to contact a live agent.
Hello, We’re very sorry to hear about your experience and for the frustration caused while trying to reach our support team. This is not the level of service we strive to provide. Your feedback is valuable and has been shared internally to help us improve both communication and stock visibility. We have reached out to you directly by email to review your case in detail and offer support. Kind regards, Michal Gelato Support Team
Extremely easy to link and publish products, very happy so far
Very good and clear workflow for publishing products.
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