Gelato: Print on Demand
Print on demand
Rating
4.8
feedback
1,094
chart
#445
All reviews
Rating Breakdown
Review RSS Feed
July 9, 2024
Hi, Thank you so much for taking the time to leave the 5-star review! Our Team is available 24/7 if you ever need assistance. Best regards, Bart Gelato Support Team
July 8, 2024
Really clear interface to make and sell designs with. Great support aswell!
Hello, Thank you for sharing your experience! It's great to hear you find Gelato easy to use and our support team helpful. If you ever need any further assistance, feel free to reach out. We're here to help! Kind regards, Bart Gelato Support Team
July 8, 2024
easy to use, Very thought through UI
Hello, Thank you for your review! We're glad to hear that you find Gelato easy to use and appreciate the user interface. If you have any suggestions or need assistance, please don't hesitate to reach out. We're here to help, Bart Gelato Support Team
July 7, 2024
So far easy to understand and connect
Hello, Thank you for your feedback! We're glad to hear you find Gelato easy to understand and connect with. If you need any assistance, please feel free to reach out. Kind regards, Bart Gelato Support Team
July 5, 2024
Hello, Thank you so much for taking the time to leave the 5-star review! Our Team is available 24/7 if you ever need assistance. Best regards, Michal Gelato Support Team
July 5, 2024
Hi, Thank you so much for taking the time to leave the 5-star review! Our Team is available 24/7 if you ever need assistance. Best regards, Michal Gelato Support Team
July 5, 2024
good
Hello, Thank you so much for taking the time to leave the 5-star review! Our Team is available 24/7 if you ever need assistance. Best regards, Michal Gelato Support Team
July 3, 2024
easy
Hi, Thanks for the 5-star review! We're glad you find the Gelato app easy to use. Our goal is to make creating and selling products as seamless as possible. If you ever have any questions or need help with a specific feature, feel free to reach out to our support team. We're always happy to assist. Best regards, Michal Gelato Support Team
July 2, 2024
Could not order a sample because it said Delivery for submitted combination of products isn't possible to chosen destination to a Florida address. Product said it can be shipped to USA.
Hello, Thank you for your feedback. We apologize for the inconvenience you experienced when trying to order a sample. The product you selected is temporarily out of stock, which caused the issue. We have reached out to you directly via email to assist you further. Best regards, Michal Gelato Support Team
July 2, 2024
Hello, Thank you so much for taking the time to leave the 5-star review! Our Team is available 24/7 if you ever need assistance. Best regards, Michal Gelato Support Team
July 1, 2024
Great product, easy to use
Hello, Thank you for your feedback! We're glad to hear you find our platform easy to use and that you're enjoying it. If you need any assistance, feel free to reach out. Kind regards, Bart Gelato Support Team
June 29, 2024
Hello, We appreciate you taking the time to leave us a 5-star review! If you ever need any assistance, our team is available around the clock to help. Best regards, Bart Gelato Support Team
June 29, 2024
Een top app, alleen mogen jullie wat meer nieuwe dingen erin stoppen voor europa kwa kleding etc.
Hoi, Bedankt voor het delen van uw gedachten. Het spijt ons te horen dat de kledingselectie niet aan uw verwachtingen voldeed. Neem contact met ons op via [email protected] zodat we uw suggesties verder kunnen bespreken. Uw feedback is van onschatbare waarde om ons te helpen onze producten en diensten te verbeteren. Wij waarderen uw inbreng en zijn altijd op zoek naar manieren om ons aanbod te verbeteren. Hartelijke groeten, Bart Gelato Support Team
June 28, 2024
Great app!! i love the ease of use and products!
Hello, Thank you for your positive feedback! We're happy to hear that you find Gelato easy to use and are pleased with the products. If you have any questions or need assistance, feel free to reach out. Kind regards, Bart Gelato Support Team
June 28, 2024
Giving this App a one-star rating. Why? The app appeared in my Shopify Embed Apps. When I did a test product, the left gallery on the product page had an ugly window pane scroll. I switched off the Gelato App and the ugly scroll disappeared. I contacted support (Emilia) 2 weeks ago and she couldn't explain what was wrong but said the problem would be escalated to tech. 2 weeks later no contact from any support so I wrote another email to support. Nothing. Today (28th June I went online to try to contact support again. Said under 2 minutes. I was still hanging on after 15. Maybe this Shopify feedback page for Gelato is monitored more. So forced to come here and complain. Support rating -5.
Hello, Thank you for sharing your experience with us. We apologize for the inconvenience you've faced with the product display and the lack of responses in one of our support threads. We recently transitioned to new support software and have initiated an investigation into this issue. Your feedback is crucial to us, and we appreciate your patience as we work to resolve it. Our customer support team has already reached out to you via email yesterday. I've also personally followed up to better understand your experience and how we can make it right. Thank you for bringing this to our attention. Kind regards, Bart Gelato Support Team
June 28, 2024
Hello, Thank you so much for taking the time to leave the 5-star review! Our Team is available 24/7 if you ever need assistance. Best regards, Bart Gelato Support Team
June 28, 2024
. Easy to use:
Hello, Thank you for sharing your feedback! We're glad to hear that you find Gelato easy to use. If you have any questions or need further assistance, feel free to reach out. We're here to help, Bart Gelato Support Team
June 26, 2024
Hi, Thank you so much for taking the time to leave the 5-star review! Our Team is available 24/7 if you ever need assistance. Best regards, Michal Gelato Support Team
June 26, 2024
Hello, Thank you so much for taking the time to leave the 5-star review! Our Team is available 24/7 if you ever need assistance. Best regards, Michal Gelato Support Team
June 25, 2024
Todo excelente!!!
Hola, ¡Gracias por tus comentarios! Nos alegra saber que tuvo una excelente experiencia con nosotros. Si hay algo más con lo que necesita ayuda o si tiene más comentarios que compartir sobre su experiencia al usar Gelato, no dude en contactarnos. ¡Estamos aquí para apoyarte en cada paso del camino! Saludos cordiales, Bart Gelato Support Team