Gelato: Print on Demand
All reviews
Review RSS feed
Always deliver well for me
Hi there, Thank you for sharing your feedback with us! We're delighted to hear that the production and delivery experience is consistently smooth. If there's ever anything you need, we're available 24/7. Kind regards, Kyle
It great
Hello, Thank you for sharing your feedback with us! Seeing that heart emoji made us smile. If there's ever anything we can do to make your experience even better, just drop us a line. Best regards, Bart Gelato Support Team
Great quality, great support. I recommend it
Hello, Thank you for your fantastic review! We appreciate your acknowledgment of the great quality and support we strive to provide. Should you ever require assistance or have any questions, please feel free to reach out. Best regards, Bart Gelato Support Team
Nice intuitive experience
Hello, Thank you for your kind words! We're thrilled to hear you're having a nice and intuitive experience with our app. Remember, our team is here around the clock should you ever need any assistance. Best regards, Bart Gelato Support Team
so far i love it, i just wish there would be a better/cheaper way for a new store to be able to test the products, i spend many weeks building the store and lost the ability to buy my own items for 50%. now i have to wait for a deal before i can even see for myself how my items look, i really think there should be a way for store owners to get deals for first time orders to themselves, a test option with a lower price that don't have a time limit to it, we have enough stress as it is.
Hello, Thank you for sharing your experience! We're thrilled to hear that our customer support was able to assist you promptly and professionally. At Gelato, we strive to provide a seamless and reliable service. If you ever have more questions or need assistance in the future, feel free to reach out. We appreciate your positive feedback and look forward to serving you again. Best of luck with your store, Bartosz Gelato Support Team
funktioniert super
Hi, Thank you so much for taking the time to leave the 5-star rating! Our Team is available 24/7 if you even need assistance. Kind regards, Michal Gelato Support Team
I just started using Gelato for my new Print on Demand online store. I ordered a sample T-shirt and when I received it there were two white marks which I reported but did not ask for a refund. Gelato immediately sent me a free replacement and re-assured me that they would take away my concern to prevent future recurrence. I would recommend Gelato for this reason.
Hello, Thank you for sharing your positive experience with Gelato! We're glad to hear that our team responded promptly and took proactive steps to address your concern. If you ever need further assistance or have more feedback, feel free to reach out. We appreciate your recommendation, Bartosz Gelato Support Team
Love this service. So easy to upload designs and put them on a wide variety of merch.
Hello, We're thrilled to hear that you love Gelato! Making it easy for users to upload designs and create a variety of merchandise is one of our goals. If you ever have more feedback or need assistance, feel free to reach out. Thanks for choosing Gelato, Bartosz Gelato Support Team
Hello, Thank you so much for taking the time to leave an excellent rating! Our Team is available 24/7 if you even need assistance. Kind regards, Bartosz Gelato Support Team
The products are of great quality, the shipping was super quick, and the customer service was both helpful and fast. I highly recommend this Print-on-Demand Platform.
Hello, Thank you for your positive feedback! We're thrilled to hear that you're satisfied with the quality of our products, the speedy shipping, and our customer service. If you have any more feedback or if there's anything else we can assist you with, don't hesitate to let us know. We appreciate your recommendation, Bartosz Gelato Support Team
Hello, Thank you so much for taking the time to leave an excellent rating! Our Team is available 24/7 if you even need assistance. Kind regards, Bartosz Gelato Support Team
I'm just one week into doing my first ever POD online biz using Gelato and Spotify, and so far everything is going smoothly, and any questions I've had there are plenty of FAQ articles and tutorials to help me. And better yet, if I can't find the answer I use the 24/7 Live Person Support Chat system that Gelato provides, which has been a major help each time I've used it. I'm creating my products and I'm gearing up to start marketing and selling them online. I have Positive Hopes and Expectations to have excellent success with my business, thanks to Gelato.
Hello, That's fantastic to hear! We're thrilled you're having a smooth experience and finding our support helpful. Best of luck with your POD business, and if you ever have more questions or need assistance, feel free to reach out. Here's to your success, Bartosz Gelato Support Team
it was great
Hello, Thank you so much for taking the time to leave an excellent rating! We are glad to hear that your experience with our Shopify app was great. Our Team is available 24/7 if you even need assistance. Best regards, Michal Gelato Support Team
Thanks a lot for great service
Hello, Thank you for your feedback! We're glad to hear that you are happy with our service and integration with Shopify. If you have any more insights or suggestions, feel free to share. Warm regards, Michal Gelato Support Team
Hi, Thank you so much for taking the time to leave an excellent rating! Our Team is available 24/7 if you ever need assistance. Best regards, Michal Gelato Support Team
Super user friendly and convenient to use the dashboard. Integration between Shopify and Gelato is a one click step
Hello, Thank you for your kind words! We're delighted to hear that you find Gelato user-friendly and that the Shopify integration has been smooth for you. If you have any more feedback or questions, feel free to reach out. Happy printing, Bartosz Gelato Support Team
Really easy app to use, very competitive on pricing for a UK based store. Definitely worth a look, I changed my original suppler after hearing a podcast about this company, then doing my own research.
Hello, That's fantastic to hear! We're glad you find Gelato easy to use and competitive on pricing for your UK-based store. If you ever need support or have any questions, feel free to reach out. Thank you for choosing Gelato, Bartosz Gelato Support Team
Hi, Thank you so much for taking the time to leave an excellent rating! Our Team is available 24/7 if you even need assistance. Best regards, Michal Gelato Support Team
Everything worked well for a while, but once we hit December, Gelato started missing ship/delivery dates. We have orders placed a month ago that still haven't shipped. Their customer support apologized and told us to check each order's updated estimated delivery date. Of course, that's meaningless because Gelato simply kept updating the delivery date later and later. Use this app if you'd like hundreds of angry customers wondering where their orders are weeks later.
Hi, We are truly sorry to hear about the experience you've had with us - we aim for complete transparency, and are always striving to provide a reliable service. Thank you for providing us with this feedback and allowing us to investigate, learn and improve. We've reached out directly via email with the actions we've already taken, as well as our next steps. I would like to clarify that these production times are not up to our usual standards, as even though we took action to resolve this, there were some isolated delays during this holiday season. This is now cleared, so we hope we can return to providing you with our usual lightning-fast turnaround and delivery. Please don't hesitate to reach out to us 24/7, for anything you may need. We look forward to supporting you in the future. Best regards, Kyle Head of Customer Service
Print quality second to none. Super easy to navigate and add new products and I say that as a complete novice! The biggest thing though is the resources available to help grow your business and the exceptional, responsive customer service team.
Hello, Thank you for your fantastic feedback! We're thrilled to hear that you find our print quality exceptional and our platform easy to navigate, especially as a newcomer. We aim to provide valuable resources and responsive customer service, so it's rewarding to know that these aspects are making a positive impact. If you ever have more insights or suggestions, feel free to share. Happy printing and growing your business, Bartosz Gelato Support Team
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.