Gelato: Print on Demand

Hi, Thank you for sharing your experience with us, and we apologize for the inconvenience you've encountered. We understand your frustration with the discrepancies in shipping costs and the delay in resolving this matter. Regarding the personalization tool and the issue with multiple color swatches, we appreciate your feedback and are actively working to streamline this process for a better user experience. Additionally, we'd like to clarify that our local production model involves collaborating with various local businesses, leading to product branding variations based on factors such as country and location. We regret any confusion this may have caused. Rest assured, we've taken note of your concerns and will strive to address them promptly. I've also reached you directly via e-mail to assist you further. Should you have any further questions or require assistance, please don't hesitate to reach out to us directly. Best regards, Michal Gelato Support Team

Hi, Thank you for your positive review! We're glad to hear that you find Gelato easy to use, especially if you already have designs ready for printing. We strive to provide access to plenty of details and inspiration to enhance your experience. Our creative space aims to help you add a personal touch to your products while maintaining quality. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your support. Best regards, Michal Gelato Support Team

Hello, Thank you for sharing your positive experience with Gelato! We're thrilled to hear that you're satisfied with the quality of our products, efficient logistics and customer support. If you ever have questions, need assistance, or want to share more feedback, feel free to reach out. Best regards, Bart Gelato Support Team

Hello Tina, Thank you for sharing your feedback! We're glad to hear you find Gelato easy to use. Should you have any questions or need assistance in the future, please don't hesitate to reach out. We're here to help, Bart Gelato Support Team

Hi, Thank you so much for taking the time to leave the 5-star review! Our Team is available 24/7 if you ever need assistance. Best regards, Michal Gelato Support Team

Hi, Thank you so much for taking the time to leave the 5-star review! Our Team is available 24/7 if you ever need assistance. Best regards, Michal Gelato Support Team

Hi, Thank you for your positive review and for choosing Gelato. We're pleased to hear that our range of products and international shipping options met your needs. Ensuring the quality of our products and timely delivery are essential to us, and we're glad to hear that your experience reflected this. Our support team is always here to assist you, and we're delighted that we could resolve your issue promptly. If you have any further questions or need assistance, please feel free to reach out. We appreciate your support. Best regards, Michal Gelato Support Team

Hello, Thanks for sharing your experience! We're pleased to hear that you found it easy to connect personalized products to your store using Gelato. If you ever need assistance or have any questions, our customer service team is here to help. Best regards, Bart Gelato Support Team

Hello, Thank you for your review! We strive to provide a seamless experience for our users, and we're pleased to hear that you've had a positive experience. If you ever have any questions, suggestions, or need assistance, feel free to reach out. Thank you for choosing Gelato, Bart Gelato Support Team

Hi, Thank you so much for taking the time to leave the 5-star review! Our Team is available 24/7 if you ever need assistance. Best regards, Michal Gelato Support Team

Hi there, We're sorry to hear you've had an unexpected experience with us. We've reached out to clarify the account the subscription was under, and have provided you with a refund as we can see it was intentional, and not your primary account. If there's anything further we can do please let us know. Best regards, Kyle Head of Customer Service

Hello, Thank you so much for taking the time to leave the 5-star review! Our Team is available 24/7 if you ever need assistance. Best regards, Michal Gelato Support Team

Hi, Thank you for your positive review and for choosing Gelato for your print-on-demand needs. We're glad to hear that you're satisfied with the top quality products and print quality we offer. It's great to know that Gelato has made a positive impact on your business. If you ever have any questions or need assistance, please feel free to reach out. We appreciate your support and look forward to continuing to serve you. Best regards, Michal Gelato Support Team

Ciao, Grazie per la tua positiva recensione sulla nostra app Shopify. Siamo lieti di sapere che il servizio ti abbia soddisfatto sin dal primo utilizzo e che la configurazione sia stata semplice anche per chi non ha conoscenze pregresse. La nostra priorità è garantire un'ottima esperienza agli utenti, e siamo felici di aver raggiunto il tuo apprezzamento in merito alla rapidità di ottimizzazione del negozio. Se hai bisogno di ulteriore assistenza o hai domande, non esitare a contattarci. Apprezziamo la tua fiducia in Gelato e speriamo di poterti assistere ancora in futuro. Cordiali saluti, Michal Gelato Support Team

Hola, Agradecemos sinceramente tu positiva reseña sobre nuestra aplicación de Shopify. Nos complace saber que estás satisfecho/a con la calidad de nuestros productos, así como con la rapidez de nuestro servicio y el acabado profesional. Valoramos tu recomendación, y nos comprometemos a seguir manteniendo los altos estándares que nos caracterizan. Si necesitas ayuda adicional o tienes alguna pregunta, no dudes en contactarnos. Apreciamos tu confianza en Gelato y esperamos seguir siendo de ayuda en el futuro. Saludos cordiales, Michal Gelato Support Team

Hello, Thank you for sharing your feedback! We're glad to hear that you found it easy to use and had a great experience. If you have any questions or need assistance, feel free to reach out. Best regards, Bart Gelato Support Team

Hello Ana, Thank you for your feedback! We're glad to know you had a positive experience. If you have any specific comments or suggestions, feel free to reach out. Thanks for choosing Gelato, Bart Gelato Support Team

Hello, We appreciate your feedback on the quality of our prints! If you ever need assistance or have questions, our team is here for you. Thank you for choosing Gelato, Bart Gelato Support Team

Hello, Thanks for sharing your experience! We're glad to hear that things are going great for you. If you have any questions or need assistance, we're just a message away. Best regards, Bart Gelato Support Team

Hello Tracey, Thank you for sharing your experience with us! It's fantastic to hear that you found Gelato super easy to use and that you've already made your first sale. We're thrilled to have played a part in bringing your designs to life and helping your brand thrive. If you need further assistance, feel free to reach out. We appreciate your recommendation, Bart Gelato Support Team