Gelato: Print on Demand
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Cool! I love the design options and automated pricing system for my shopify shop integration.
Hi, Thank you for your glowing review! We're glad to hear that you're loving the design options and automated pricing system in our Shopify app. Providing intuitive tools to enhance your Shopify shop integration is our goal, and we're delighted to have met your expectations. Should you have any questions or need further assistance, please don't hesitate to reach out – we're here to support you. Thank you for choosing Gelato, and we look forward to being a part of your continued success. Best regards, Michal Gelato Support Team
amazing!
Hi, Thank you so much for taking the time to leave the 5-star rating! Our Team is available 24/7 if you ever need assistance. Kind regards, Michal Gelato Support Team
The interface is super easy. The shirt design is seamless. I fricking love the app. It's helped my business really blossom. I'm approaching 100 completed product designs and counting. If you're looking to start dop shipping, these guys are excellent partners.
Hello, Thank you for your enthusiastic feedback! We're glad to hear that our platform has been instrumental in the growth of your business, making the design process seamless and enjoyable. As you continue your business endeavors, know that we're here to support you every step of the way. Best regards, Bart Gelato Support Team
Werkelijk naadloze integratie, je past iets aan in Gelato dashboard en meteen effectief in Shopify omgeving. Installeren ook eenvoudig.
Hello, Bedankt voor uw positieve feedback! We zijn blij om te horen dat je de integratie tussen Gelato en Shopify echt naadloos vindt. Wij streven ernaar om de installatie zo eenvoudig mogelijk te maken. Als u nog meer feedback heeft of hulp nodig heeft, neem dan gerust contact met ons op. Best regards, Bart Gelato Support Team
Finding the limitations of sizing designs is not very competitive to other sources. The 150 DPI is making the design to small. The DTG is falling short of the expected color.
Hi, Thank you for sharing your feedback regarding our Shopify app. We appreciate your input regarding sizing limitations and understand your concerns about the 150 DPI and color expectations with DTG. We apologize for any inconvenience you've experienced. Our team is continuously working to enhance our services, and your insights are valuable in this process. If you have specific details or examples to share, we would love the opportunity to investigate further and address any issues. We've reached you directly via e-mail to assist you further. Best regards, Michal Gelato Support Team
Great experience with a few minor mishaps. The very first sample I ordered was amazing quality, but I have not gotten that same garment type since, despite using the same exact template (I only changed the logo/branding). Still- the print & embroidery quality is top notch. I also ordered a non-zip hoodie sample, but was sent a zip instead, which they quickly resent. I mention this because I fear it may happen with my customers once we launch - so it's something to keep in mind. Thankfully its a very seamless resolution process. Overall, this is one of the better print on demand companies I've used from a print quality perspective
Hi there, We are happy to know that you are delighted with our print quality. We are committed to making the experience as smooth as possible and are continuously working to improve the consistency and operations. If there is anything we can do to make your experience even better and worthy of 5 stars, please feel free to write to us at [email protected]. Our Customer Support team is also available 24/7 via live chat or email, if you have any questions. Thank you for choosing Gelato! Kind regards, Kyle
Easy to use design, great quality products - very happy
Hello, We're thrilled to hear that you're happy with our service and product quality! If there's anything specific you'd like to share or if you have any suggestions for improvement, feel free to let us know. Your feedback is valuable, and we appreciate your support. Thank you for choosing Gelato, Bart Gelato Support Team
Easy to use and quick to configure. signup to launch time is fast.
Hello, Thank you so much for taking the time to leave the 5-star review. We're delighted that you find Gelato quick and easy to use! Our team is available 24/7 if you ever need assistance. Kind regards, Kyle
Always deliver well for me
Hi there, Thank you for sharing your feedback with us! We're delighted to hear that the production and delivery experience is consistently smooth. If there's ever anything you need, we're available 24/7. Kind regards, Kyle
It great
Hello, Thank you for sharing your feedback with us! Seeing that heart emoji made us smile. If there's ever anything we can do to make your experience even better, just drop us a line. Best regards, Bart Gelato Support Team
Great quality, great support. I recommend it
Hello, Thank you for your fantastic review! We appreciate your acknowledgment of the great quality and support we strive to provide. Should you ever require assistance or have any questions, please feel free to reach out. Best regards, Bart Gelato Support Team
Nice intuitive experience
Hello, Thank you for your kind words! We're thrilled to hear you're having a nice and intuitive experience with our app. Remember, our team is here around the clock should you ever need any assistance. Best regards, Bart Gelato Support Team
so far i love it, i just wish there would be a better/cheaper way for a new store to be able to test the products, i spend many weeks building the store and lost the ability to buy my own items for 50%. now i have to wait for a deal before i can even see for myself how my items look, i really think there should be a way for store owners to get deals for first time orders to themselves, a test option with a lower price that don't have a time limit to it, we have enough stress as it is.
Hello, Thank you for sharing your experience! We're thrilled to hear that our customer support was able to assist you promptly and professionally. At Gelato, we strive to provide a seamless and reliable service. If you ever have more questions or need assistance in the future, feel free to reach out. We appreciate your positive feedback and look forward to serving you again. Best of luck with your store, Bartosz Gelato Support Team
funktioniert super
Hi, Thank you so much for taking the time to leave the 5-star rating! Our Team is available 24/7 if you even need assistance. Kind regards, Michal Gelato Support Team
I just started using Gelato for my new Print on Demand online store. I ordered a sample T-shirt and when I received it there were two white marks which I reported but did not ask for a refund. Gelato immediately sent me a free replacement and re-assured me that they would take away my concern to prevent future recurrence. I would recommend Gelato for this reason.
Hello, Thank you for sharing your positive experience with Gelato! We're glad to hear that our team responded promptly and took proactive steps to address your concern. If you ever need further assistance or have more feedback, feel free to reach out. We appreciate your recommendation, Bartosz Gelato Support Team
Love this service. So easy to upload designs and put them on a wide variety of merch.
Hello, We're thrilled to hear that you love Gelato! Making it easy for users to upload designs and create a variety of merchandise is one of our goals. If you ever have more feedback or need assistance, feel free to reach out. Thanks for choosing Gelato, Bartosz Gelato Support Team
Hello, Thank you so much for taking the time to leave an excellent rating! Our Team is available 24/7 if you even need assistance. Kind regards, Bartosz Gelato Support Team
The products are of great quality, the shipping was super quick, and the customer service was both helpful and fast. I highly recommend this Print-on-Demand Platform.
Hello, Thank you for your positive feedback! We're thrilled to hear that you're satisfied with the quality of our products, the speedy shipping, and our customer service. If you have any more feedback or if there's anything else we can assist you with, don't hesitate to let us know. We appreciate your recommendation, Bartosz Gelato Support Team
Hello, Thank you so much for taking the time to leave an excellent rating! Our Team is available 24/7 if you even need assistance. Kind regards, Bartosz Gelato Support Team
I'm just one week into doing my first ever POD online biz using Gelato and Spotify, and so far everything is going smoothly, and any questions I've had there are plenty of FAQ articles and tutorials to help me. And better yet, if I can't find the answer I use the 24/7 Live Person Support Chat system that Gelato provides, which has been a major help each time I've used it. I'm creating my products and I'm gearing up to start marketing and selling them online. I have Positive Hopes and Expectations to have excellent success with my business, thanks to Gelato.
Hello, That's fantastic to hear! We're thrilled you're having a smooth experience and finding our support helpful. Best of luck with your POD business, and if you ever have more questions or need assistance, feel free to reach out. Here's to your success, Bartosz Gelato Support Team
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