Rating

4.8

feedback

4,911

Reviews

chart

#221

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    1%
  • Less than a month
    16%
  • Less than a year
    60%
  • More than a year
    23%

Reviews Summary

GemPages has received overwhelmingly positive reviews from users, highlighting the exceptional customer support provided by the team. Users appreciate the quick response times, efficient issue resolution, and the helpfulness of the support staff, with specific mentions of team members like Jeremy, Ken, Edward, Kyle, Pamela, Anthony, Tina, Roxanne, and Pauline. The app itself is praised for its ease of use, customization options, and the variety of templates available. However, a few users have mentioned issues such as leftover codes after uninstalling the app and occasional bugs that have caused inconvenience. Overall, GemPages stands out for its user-friendly interface, excellent customer service, and continuous improvements in features and support.

Highlights

Exceptional customer support and quick issue resolution
Ease of use and customization options
Variety of templates available
Occasional bugs and leftover codes after uninstalling
Continuous improvements in features and support

Rating Breakdown

  • 5
    94% (4,636 ratings)
  • 4
    3% (137 ratings)
  • 3
    1% (28 ratings)
  • 2
    0% (22 ratings)
  • 1
    2% (89 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 19, 2024

We're finding GemPages extremely helpful in developing our new Shopify site. The learning curve takes some persistence, but once you explore it properly, you realise there are not many things it can't do. It's by far the easiest way to build a slick looking Shopify site that we have discovered. The integration with other applications such as Judge.me and Klavio is also seamless.

Using app

--

Total reviews

2

Average rating

4.5

3 / 5 Share

Dec. 19, 2024

Good beginner app - very slow & lots of issues overall. It is extremely simple to use and has a ton of great features but the biggest downside is all the bugs in the app. Pages are constantly breaking (not showing correctly), taking a long time to load & when building pages, it often glitches if you work on it for more than an hour. You get what you pay for in the price. If you have a simple easy store, go for it, but know you will need to upgrade in the future (which sucks after the work you put into this)

Using app

--

Total reviews

2

Average rating

4.0

5 / 5 Share

Dec. 19, 2024

very good customer service, Pauline help me to fix my page , very professional

Store

My Store

Using app

--

5 / 5 Share

Dec. 19, 2024

GemPages is an amazing tool! It's super user-friendly and has made designing my Shopify store so much easier. The flexibility and features it offers are top-notch, and the support team is always helpful. Highly recommend it to anyone looking to build a professional and beautiful store!

Store

DiFluid

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 18, 2024

Excelente aplicación, y el servicio al cliente es muy bueno, te ayuden muy rapido a solucionar tus dudas, recomendados 100%

Using app

--

Total reviews

5

Average rating

5.0

All reviews

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