Rating

4.9

feedback

2,734

Reviews

chart

#158

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    3%
  • Less than a month
    28%
  • Less than a year
    50%
  • More than a year
    18%

Reviews Summary

GemPages has received overwhelmingly positive reviews from users who praise its ease of use, intuitive platform, fast and helpful support team, and powerful customization options. Users appreciate the app for making it easy to create professional and unique pages without the need for a developer. The customer support team is highlighted for being responsive, friendly, and going above and beyond to assist with any issues. However, there are a few negative reviews mentioning long wait times for support and instances where users felt their store was negatively impacted by the support provided.

Highlights

Ease of use and intuitive platform
Fast and helpful customer support
Powerful customization options
Negative experiences with support
Professional and unique page creation

Rating Breakdown

  • 5
    94% (2,583 ratings)
  • 4
    3% (72 ratings)
  • 3
    0% (12 ratings)
  • 2
    0% (10 ratings)
  • 1
    2% (49 ratings)

Reviews with Text

  • 95% (2,599)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 8, 2025

With little time of use, it has been a good experience and the support was fast and efficient from Kayle.

Store

Tinitto

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

La atencion al cliente es super buena, ellos no dicen que no a ninguna duda ni peticion son muy amables y acomedidos , mejor para los que no sabemos mucho de programacion y necesitamos una ayuda en este sentido. La persona que me atendio fue Tony muy buena persona muy atento atendió a todo lo que necesitaba

Store

X-Fider

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 7, 2025

This is a great app for building landing pages. I've tried a few and this has been the easiest to navigate with lots of great templates. Today I went through to support for the first time (using for 6 weeks) and they were able to problem solve for me within 60 minutes and the human help was excellent. Definitely recommend.

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 7, 2025

good customer support. the theme takes getting used to.

Store

Nella

Using app

--

Total reviews

7

Average rating

4.4

5 / 5 Share

Oct. 7, 2025

The most important review you'll read: this is my first review ever on Shopify apps. And from all apps I've tried: Gempages is not just super beginner-friendly, it also has the best customer service, because they're so fast with helping you write code, change design and fix bugs. They speak proper English, explain themselves with screenshots and deliver with SPEED. And speed is e-v-e-r-y-t-h-i-n-g in e-commerce. Team Gempages, thank you very much for everything.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Good day Islamic Businessclub, We’re incredibly grateful for your thoughtful review and thrilled to know how much GemPages has helped you with both design and speed. It’s fantastic to hear that our team’s quick communication and detailed explanations made such a difference to your experience. If you ever need further assistance or have new ideas to implement, our team will be right here and ready to help. Auri GemPages Customer Support Manager

All reviews

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