All reviews

Rating Breakdown

  • 5
    93% (3,249 ratings)
  • 4
    3% (88 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (12 ratings)
  • 1
    1% (51 ratings)

Reviews with Text

  • 92% (3,152)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 5, 2026

I have experience working with different web builders and platform and can confirm that GemPages moves to the right direction and has a great potential do become the best Page Builder for Shopify! Waiting for requested futures implementation. And they have the best support team ever!

Using app

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Total reviews

2

Average rating

5.0

5 / 5 Share

March 5, 2026

Nice app. Works well!

Using app

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Total reviews

3

Average rating

5.0

Developer Reply

Hello Layzinskin, We are glad to hear that GemPages has been working well for you. Your feedback means a lot to our team. If you would ever like tips or guidance while building your pages, our team will be happy to assist. Emma GemPages Customer Support Supervisor

5 / 5 Share

March 5, 2026

Using app

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Total reviews

1

Average rating

5.0

Developer Reply

Hallo Steppy.nl, Bedankt voor je feedback en voor het vertrouwen in GemPages. We zijn blij dat je een goede ervaring hebt met onze app. Als je in de toekomst ondersteuning nodig hebt, staat ons team altijd klaar om je te helpen. Bella GemPages Customer Support Supervisor

5 / 5 Share

March 5, 2026

GemPages has been a game changer for building our Shopify pages. The drag-and-drop builder makes it incredibly easy to design professional landing pages without needing a developer. We’ve used it to create product pages, sales pages, and custom layouts that look far better than what the standard Shopify editor allows. The flexibility and control it gives you is huge, especially if you want your store to stand out. Customer support has also been fast and helpful whenever we had questions. Highly recommend it for anyone serious about improving their Shopify store design.

Using app

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Total reviews

1

Average rating

5.0

Developer Reply

Hello Merch ASAP, Thank you for sharing such thoughtful feedback. We are delighted to know that GemPages has helped you create more professional pages and given you the flexibility to build layouts beyond the standard Shopify editor. If you ever want guidance while experimenting with new layouts or features, our team will be glad to help. Auri GemPages Customer Support Manager

5 / 5 Share

March 5, 2026

Using app

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Total reviews

3

Average rating

5.0

Developer Reply

Ciao Scracchio, Grazie per aver scelto GemPages e per aver condiviso il tuo supporto. Siamo felici che la tua esperienza con la nostra app sia stata positiva. Se avrai bisogno di assistenza o consigli in futuro, il nostro team sarà sempre disponibile. Cindy GemPages Customer Support Supervisor

5 / 5 Share

March 5, 2026

Store

Alt-Her

Using app

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Total reviews

1

Average rating

5.0

Developer Reply

Hello Alt-Her, We truly appreciate your support and your positive feedback about GemPages. It means a lot to our team. Whenever you would like help with your pages or new ideas, we will be ready to assist. Emma GemPages Customer Support Supervisor

5 / 5 Share

March 5, 2026

Love it

Using app

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Total reviews

5

Average rating

5.0

Developer Reply

Hello Blooming Blends, We are so happy to hear that you love using GemPages. Your feedback truly motivates our team to keep improving the experience for our users. If you ever want help creating new layouts or exploring features, we will be glad to assist. Bella GemPages Customer Support Supervisor

5 / 5 Share

March 5, 2026

I almost never write reviews, but this time I genuinely felt compelled to. Liam from the GemPages support team was nothing short of incredible. I was dealing with a frustrating issue involving a coding error and missing files, and it honestly took me quite a while to gather everything needed on my end. Throughout the entire process, Liam remained unbelievably patient, calm, and committed to solving the problem. His level of patience is honestly astronomical. What really stood out was his resilience and dedication. Even when the situation dragged on longer than expected, he never rushed me, never lost professionalism, and never gave up on finding the solution. He stayed focused, supportive, and determined until everything was properly resolved. Support like this is rare. Liam didn’t just “do his job” he went above and beyond, showing real problem-solving ability, technical skill, and genuine care for helping the customer. GemPages, you truly have a special and highly skilled team member here. Liam represents the kind of support every company should strive for. I sincerely hope his effort, patience, and expertise are recognised and appreciated internally.

Store

Lyfex

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Lyfex, Thank you for taking the time to write such a thoughtful review. We are very pleased to hear that Liam provided patient and dedicated support while helping you resolve the issue. We will be sure to share your kind words with him. If you ever need help with future projects or troubleshooting, our team will always be glad to support you. Auri GemPages Customer Support Manager

5 / 5 Share

March 4, 2026

amazing

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello DeenDesign, Thank you for sharing your feedback. We are glad to hear that GemPages has been an amazing experience for you. Should you ever want help exploring more features or layouts, our team will gladly assist. Emma GemPages Customer Support Supervisor

5 / 5 Share

March 4, 2026

Its good, has a lot of customizability!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hi FlexiSpine, We appreciate you highlighting the flexibility of GemPages. It is great to know the customization options are helping you build the pages you need. Our team is always here whenever you would like guidance or support with your designs. Bella GemPages Customer Support Supervisor

5 / 5 Share

March 4, 2026

very helpful team with prompt support

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello B2B Discounters, Thank you for your kind feedback. We are pleased to hear that our team could support you promptly and make your experience smoother. Whenever questions come up, our team will be ready to lend a hand. Cindy GemPages Customer Support Supervisor

5 / 5 Share

March 3, 2026

カスタマーの対応が非常に丁寧で、返信も早くて助かりました。

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2026

The customer support is great!

Store

Elevate

Using app

11 months

Total reviews

16

Average rating

5.0

4 / 5 Share

March 3, 2026

Using app

Over 3 years

Total reviews

1

Average rating

4.0

5 / 5 Share

March 3, 2026

great app with wonderful support!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2026

excelente, resolvieron todas mis dudas

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2026

Au top ! Sans eux je n'arriverai pas a avancer sur mon site.

Using app

25 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 2, 2026

Using app

Over 6 years

Total reviews

3

Average rating

4.3

5 / 5 Share

March 2, 2026

The customer support is professional and extremely helpful! I have a problem with the footer. I got the help very quickly, and the issue was resolved. Highly recommend.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2026

I had been delaying writing this review because my workload has been intense, but I couldn’t wait any longer. The customer support team has been exceptional. Every time I ask a question, they make sure they fully understand it. They even summarize what they’ve understood to confirm we’re aligned. Once validated, they take the time to go into my landing pages, analyze the issue directly, and send me clear, step-by-step solutions. They create personalized Loom videos and share resources so I can not only fix the issue, but improve future pages as well. I’ve worked for years in startups and scale-ups, closely with different support teams, and I have to say this team stands out. Their level of care and professionalism is impressive. They absolutely deserve five stars. I’ve been using GemPages for a couple of months now, and beyond the support, I’m very happy with the tool itself. It allows me to send cold traffic to highly specialized landing pages aligned with my ads, and it’s helping me convert and generate sales. This is a tool I know I’ll be using for a long time. And I really want to recognize every member of the support team who has helped me, they deserve the credit: Kayle (two times, she is incredible), Brian, Sage, Ann, Sincalir.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hello MANPRIME, Thank you for taking the time to share such thoughtful feedback despite your busy schedule. It is wonderful to hear that our team’s effort to fully understand and analyse each issue has made a positive difference for you. Whenever you would like help refining your landing pages or exploring new improvements, our team will be glad to assist. Auri GemPages Customer Support Manager