All reviews

Rating Breakdown

  • 5
    95% (2,908 ratings)
  • 4
    3% (82 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (9 ratings)
  • 1
    2% (49 ratings)

Reviews with Text

  • 94% (2,867)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 31, 2023

Love Gempages - great support and highly customizable pages. So many resources too. Lots of pre built templates and support will build you custom designs if you need.

Using app

8 months

Total reviews

5

Average rating

4.4

Developer Reply

Your review helps us so much and we can’t thank you enough for taking the time to write it. Providing an enthusiastic service to our clients is very important to us, so to know we’re coming through is a big win!

5 / 5 Share

March 30, 2023

Very useful app with great customer service! Thanks to their we could have grown much faster than while using regular shopify themes

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for sharing your experience! Happy to hear that you received 5-star service from our customer support team

5 / 5 Share

March 30, 2023

Best app for building beautiful drag & drop pages on Shopify ! The customer service is really responsive and able to help us, I recommend 100%

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for this stunning review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!

5 / 5 Share

March 30, 2023

GemPages is a great tool for building high-converting landing pages, or any other pages for that matter. Works well to integrate with other tools/software, and support team is helpful (and fast). 5/5

Store

Kratus

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

We are delighted that you've had a 5-star experience. This is the best we could hope for! Thank you for choosing GemPages and we look forward to serving you for many years to come!

5 / 5 Share

March 29, 2023

I had to switch from another page builder because of issues with the buttons on the site not working. Gempages has the absolute best templates. The interface is also very intuitive and easy to use. Jane has been my tutor teaching me how to use the app and she has been absolutely wonderful

Using app

2 days

Total reviews

17

Average rating

4.8

Developer Reply

Thank you for spending your time leaving this review. Thrilled to hear that you have amazing experience with GemPages and our service! Don't hesitate to reach us via live chat or email, if you need assistance. Thank you again!

5 / 5 Share

March 29, 2023

Bella is really helpful, i have a handful of questions and she answered them one by one patiently. Really glad of her assistances.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We are so happy that our support agent (Bella) was there to assist you, everything looks fantastic. Don't forget to reach us via live chat or email, if you need us we are here to help!

5 / 5 Share

June 29, 2023

Answers were easy to understand, Jonathan was patient & understood my problem, addressed it quick.

Using app

7 months

Total reviews

6

Average rating

5.0

Developer Reply

We're excited to hear that you're enjoy the app. Bella was awesome. I will surely pass your kind words onto him! Thank you so much!

5 / 5 Share

March 27, 2023

The customer support is amazing! They are quick and always find a way to fix any issues. I highly recommend Gempages over any other page builder!

Using app

6 months

Total reviews

7

Average rating

5.0

Developer Reply

We're delighted that our efforts have contributed to the success of your business. Should you have any other concerns, please don't hesitate to reach us via live chat or email us at [email protected]. We're here to help you achieve success, always.

5 / 5 Share

March 25, 2023

GemPages is easy to use and the customer service is excellent. I find it to be more intuitive to build out pages than other ways I have tried. Whenever I have encountered problems or just me getting confused they are quick to help and patient to explain how to do something.

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for this great 5-star review! We really appreciate your help in spreading the word about GemPages. It means a lot to us.

5 / 5 Share

March 24, 2023

My issue has been solved within one hour and I am very happy with the new page and the support of gempages.

Using app

About 7 hours

Total reviews

1

Average rating

5.0

Developer Reply

We are so delighted that you rate our support 5 Star. We strive to provide just that for all our customers. We're excited to be your companion as you watch your business growth.

1 / 5 Share

March 23, 2023

I am experiencing considerable frustration as I attempt to update my Impulse theme to version 7.2.0, only to find that the Gempages becomes wonky And will not display the page in the process. This issue is particularly concerning as I rely on it to operate the landing page for my subscription box service. Unfortunately, after receiving an initial response from support, I provided the requested information but have not received any further correspondence. It has now been three weeks without a resolution or response, which is simply unacceptable. For reference, my support conversation ID is 55544600619044, and my contact at support is Hugh. I granted Collaborator access as requested on March 10th, but despite my efforts to follow up every 2-3 days, I have not received any additional communication. While I am generally averse to leaving negative reviews or publicly calling out a company, I find myself uncertain about the appropriate course of action to take next in order to resolve this issue.

Using app

Almost 4 years

Total reviews

20

Average rating

4.6

Developer Reply

Hi Cheri! We offer our sincerest apologies for the inconvenience caused to you due to the recent support experience. We recognize that our service team did not meet their objective of achieving 100% customer satisfaction in this case, and we are aware of the frustration and stress this situation may have caused. For this reason, we have prioritized your case and our team will be in touch with you shortly to resolve the issue. We appreciate your feedback and thank you for your patience! Sincerely, GemPages Team

5 / 5 Share

Aug. 15, 2024

I'm in love with it. So easy to use. Pages turn out beautiful. Also their support is always extremely helpful. The app says they will reply within 1 hour, but it never takes more than 5 minutes. And the best is: they always sort my problems! Thank you for doing such an amazing job!

Using app

Over 1 year

Total reviews

17

Average rating

5.0

Developer Reply

Your review helps us so much and we can’t thank you enough for taking the time to write it. Providing an enthusiastic service to our clients is very important to us, so to know we’re coming through is a big win! All the best!

5 / 5 Share

March 23, 2023

This is fantastic app very easy to use.
If you didn’t understand how to use it, support team tell you kindly. I really recommend this app. Awesome!

Store

gem

Using app

2 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you very much for sharing your experience! Happy to hear that you received 5-star service from our customer support team

5 / 5 Share

March 22, 2023

we start to build some small page with gempage, then product page, and now homepage, it takes a bit time to learn but once you get hands on it, it will be pretty smooth for putting things together. The team always fast response for all questions and helping us solve the issues, thank you!

Using app

12 months

Total reviews

5

Average rating

5.0

Developer Reply

Hey there! We are extremely happy to hear that GemPages has helped you to create great-looking pages and that you found the perfect blend of features and the functions required. Thank you so much for sharing your feedback and leaving us a review. I'll be sharing this with the entire team. We appreciate your love and support.

5 / 5 Share

March 21, 2023

GemPages is literally a GEM! I have been working as a web designer and I use Gempages daily. It's the best page builder app that I've used and customer service is TOP TIER. Thank you for existing.

Using app

12 months

Total reviews

4

Average rating

4.0

Developer Reply

Thank you very much for sharing your experience! Happy to hear that you received 5-star service from our customer support team

5 / 5 Share

March 20, 2023

great app ever. Easy to use even I don't know thing about the code. Customer service very useful. If I have any problem, they could resolve it in few minute. Highly recommend.

Using app

About 2 years

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for leaving us this such wonderful review! We are thrilled that you enjoyed your experience with GemPages editor and our support service! We're always there to assist whenever you need! Happy Selling!

5 / 5 Share

Nov. 6, 2025

awesome customer support and great webpage builder! I was able to make my store as custom as possible!

Using app

9 months

Total reviews

13

Average rating

5.0

Developer Reply

I would like to express my sincere gratitude for your recommendation! Don't hesitate to let us know if there is anything more we can do to help. We're always happy to assist!

5 / 5 Share

March 17, 2023

Love GemPages. Who needs Unbounce? Fantastic having a landing page provider built right into Shopify with AB testing included. And fantastic customer service, as well.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this excellent rating. We really appreciate your business. Please let us know what we can do for you in the future

5 / 5 Share

March 16, 2023

Easy to use page builder and support has always been helpful and courteous.

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

Developer Reply

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. We are looking forward to giving you an even better experience in the future.

5 / 5 Share

March 16, 2023

The best WYSIWYG editor that I've used, very robust and strong, and amazing support. Highly recommended!

Using app

About 1 month

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for your review. We are thrilled that you are enjoying the app and that you found it easy to use! It's looking awesome! Feel free to let us know whenever you need assistance!