All reviews

Rating Breakdown

  • 5
    93% (3,175 ratings)
  • 4
    3% (86 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (12 ratings)
  • 1
    1% (49 ratings)

Reviews with Text

  • 93% (3,092)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 21, 2025

With many thanks to the GemPages Team - The customer service and problem solving is 2nd to none. Always appreciate the customer support -

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2023

That is the app for landing pages, it is so easy to do it, and the support is always on point to help us. So I would download for sure if you want more perfomance on your website

Using app

About 2 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for your review. We are thrilled that you are enjoying the app and that you found it easy to use! It's looking awesome! Feel free to let us know whenever you need assistance!

5 / 5 Share

June 14, 2023

Pour tous les Français, l'outil est un excellent compromis pour adapter son design à son offre et non l'inverse je recommande à 100%. L'assistance est au top et ultra réactive.

Store

Gautrot

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for letting us know that your time with us was well-spent. Your words of encouragement are definitely a source of motivation. We'll surely pass your words along to the whole team.

5 / 5 Share

June 14, 2023

Contacted the support team since I had some issues with elements on my page. They have resolved all of my issues in less than 24h. Special thanks to Phoebe who was very helpful!

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

We're delighted that our efforts have contributed to the success of your business. Should you have any other concerns, please don't hesitate to reach us via live chat or email us at [email protected]. We're here to help you achieve success, always.

5 / 5 Share

June 13, 2023

The app has helped us create great interactive landing pages for our website and when ever we had issues with something the support team was quick with helping us resolve the issue.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We are so happy that our support team was there to assist you, everything looks fantastic. Don't forget to reach us via live chat or email, if you need us we are here to help!

5 / 5 Share

June 13, 2023

This is a great app for designing custom pages of all types. It really helps to increase the speed of your site for mobile by letting you optimize image sizes and layouts. Awesome support. They will help you to fix issues with the app, even if it is another app that may be causing the issue. I can't say enough good things about the professionalism of the support staff.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We're proud to assist with your business. Glad to hear that support team was there to help you get familar with GemPages. If there is anything more we can do to assist, please do let us know via live chat or email [email protected]. Thank you very much!

5 / 5 Share

June 13, 2023

Bonne application et service client réactif. Merci en particulier à Mona  qui m'a solutionné un problème bloquant !

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to share this positive rating! I will surely pass your kind words to our team.

5 / 5 Share

June 12, 2023

I want to take a moment to express my utmost satisfaction with the sensational customer service that I have experienced multiple times. It is truly remarkable that their support is available round the clock through chat, and they have consistently been incredibly helpful and solution-oriented. No matter the time of day or night, the customer service team has always been there to answer my queries and provide assistance. The software, after a short learning curve, is remarkably user-friendly and enables a multitude of functions. I greatly appreciate the fact that I don't have to struggle with complex processes, as the software is intuitive and efficient to use. Once I familiarized myself with it, I was able to dive right in and be productive. I must also mention the highly helpful YouTube tutorials and the support section on the website. They provide invaluable guidance and tips to fully harness the software's capabilities. In my many years of using various products and services, I have rarely encountered such exceptional support. The customer service is outstanding, and the software is user-friendly while offering a wide range of functionalities. I wholeheartedly recommend Gempages and am grateful for the opportunity to utilize their services. Thank you for your outstanding work!

Using app

7 months

Total reviews

7

Average rating

4.4

Developer Reply

Thank you so much for taking the time to share your feedback. We are absolutely thrilled to hear about your utmost satisfaction with our sensational customer service. It's our top priority to provide round-the-clock support through chat, and we're delighted that our team has consistently been helpful and solution-oriented whenever you've reached out to us. We are committed to being there for you, day or night, to address your queries and provide the assistance you need. We're glad to hear that our software, despite a short learning curve, has proven to be remarkably user-friendly and equipped with a multitude of functions. Our goal is to create intuitive and efficient software that empowers you, and we're pleased that you've found it easy to navigate and productive to use once you became familiar with it. We greatly appreciate your mention of our highly helpful YouTube tutorials and support section on our website. We believe in providing valuable guidance and tips to help you fully harness the capabilities of our software, and we're glad that these resources have been instrumental in your experience. Your kind words about our exceptional support mean a lot to us. We take great pride in our customer service, and we're overjoyed that you've found it outstanding. We are also grateful for your wholehearted recommendation of Gempages and for the opportunity to serve you. Thank you for recognizing our outstanding work! If there's anything else we can do to assist you or if you have any further feedback, please don't hesitate to reach out. We're here to support you every step of the way.

5 / 5 Share

June 11, 2023

Fast feedback, everything perfect! Good to have you! We are happy with and for is everything perfect.!

Store

Ovemo

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Our team thrilled to receive such great rating. Happy to hear that you enjoy the app. Thank you so much for your support. Our entire team at GemPages ASIA greatly appreciate it.

5 / 5 Share

June 9, 2023

Guys are awesome, i am using them from more then a year, every problem I had was a fixed really fast!

Using app

9 months

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for this great 5-star review! We really appreciate your help in spreading the word about GemPages. It means a lot to us.

5 / 5 Share

June 8, 2023

This app is amazing. I come from Shogun and that was a good app and good people. But this app allows me to be FAR more creative. You need to find what is right for you and this app just works for me. It is MUCH easier to share pages or templates across websites than Shogun was in my experience. For sure a great software and most important the quick assistance in chat is the best ever.

Using app

8 days

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for your wonderful feedback! We are thrilled to hear that you find our app amazing and that it has exceeded your expectations. We understand the importance of finding the right fit for your needs, and we're delighted that our app provides you with a platform to unleash your creativity to a greater extent. If there's anything else we can assist you with or if you have any further suggestions, please don't hesitate to reach out. We're here to help!

5 / 5 Share

June 21, 2025

I love this page builder app SO MUCH! It's so easy to use compared to others, and the customer service is great to work with and understands me perfectly even when it's hard to explain what I need help with LOL. It's been a lot of fun building websites because of this app, and I highly recommend it to EVERYONE!! Thanks!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for sharing such kind words. We promise to always support you until you are satisfied. If you have any concerns, please remember we're always here. Contact us via live chat or email at [email protected] and enjoy more of our professional support services.

5 / 5 Share

June 7, 2023

Quick to respond and probably the most helpful online service I've ever had! Thanks for your help and attention

Using app

10 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for this stunning review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!

5 / 5 Share

June 6, 2023

Sarah has been so supportive. I cannot say about everyone there because 1 of 8 is solid. The time for them to respond for support varies. Sometime really quickly but other times it can take up to hours. The only reason why I pushed for Sarah to send me a link for review is because she nailed it all support, prompt response, and thorough trouble shoot. More Sarahs please

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time to provide a rating. Your opinion is valued greatly, and it helps us maintain an excellent standard of service for our customers. Sarah was awesome! I'll surely let her know you left us this review. Thank you so much!

5 / 5 Share

June 6, 2023

Super accompagnement, la fille Abbie est un ange, elle m'a aider à avancer de manière très efficace grâce à son écoute active.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

We are so delighted that you rate our support 5 Star. We strive to provide just that for all our customers. We're excited to be your companion as you watch your business growth.

5 / 5 Share

June 6, 2023

GemPages has been a game-changer for my Shopify store. The intuitive drag-and-drop editor and pre-designed templates made it incredibly easy to create stunning and professional-looking pages. The flexibility and power of the features allowed me to customize every aspect of my pages to align with my brand. What truly sets GemPages apart is their exceptional support team. Whenever I had questions or needed assistance, they were always prompt, knowledgeable, and went above and beyond to ensure my success. Thanks to GemPages, my store now stands out and converts better than ever. I highly recommend it to any Shopify merchant looking to take their store to the next level!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2023

I really have a great experience with GEM pages. Most of the things I can do by myself. If it is to diffcult or I'm stuck i can always contact the supportteam for a fast response!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2023

I am satisfied with the quick response to help me in my technical difficulties. Great customer service.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your feedback with us. We're glad to hear that you are satisfied with our quick response in addressing your technical difficulties. Providing great customer service is a top priority for us, and we're thrilled that we were able to assist you promptly. If you ever encounter any further issues or have any additional questions, please don't hesitate to reach out. We're here to ensure your continued satisfaction. Thank you for choosing our services!

5 / 5 Share

June 1, 2023

We are satisfied with the system's intuitive, easy to use, and basic features, but most of all we appreciate the speed and courtesy of customer support. We will continue to use it.

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for this stunning review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!

5 / 5 Share

June 1, 2023

Im super happy with this app. First of all, it makes the changes I'm used to, as a web developer, possible. When I asked Costumer service for help on a problem I just couldn't see myself, they responded straight away and helped me fix it in seconds. This makes Shopify actually fun for developers who don't like the native design platform Shopify offers. Totally worth it!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We were delighted to get your review! It really put a big smile on our faces. Happy to hear that our support team accompanied you throughout your entire experience with GemPages. If there is anything more we can do to assist, please do let us know via live chat or email address [email protected].