All reviews

Rating Breakdown

  • 5
    95% (2,914 ratings)
  • 4
    3% (82 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (9 ratings)
  • 1
    2% (49 ratings)

Reviews with Text

  • 94% (2,872)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 16, 2022

Best customer service/ IT team. Shout out to Jane that helped a beginner like myself to achieve my dream online store. Thank you!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We're proud to assist with your business. Glad to hear that Jane was there to help you get familar with GemPages. If there is anything more we can do to assist, please do let us know via live chat or email [email protected]. Thank you very much!

5 / 5 Share

Aug. 16, 2022

I've been using GemPages for about 1 month and I like this app a lot. The drag and drop model is so easy. The support is AMAZING. I'm not a developer and I have a basic understanding of coding so being able to have support is important to me and the support team has helped me immensely. Highly Recommended!

Using app

27 days

Total reviews

20

Average rating

3.9

Developer Reply

Hi, I would like to express my sincere gratitude for your recommendation! Don't hesitate to let us know if there is anything more we can do to help. All the best! Cindy | GemPages Customer Success Team

5 / 5 Share

Aug. 16, 2022

I've been using this app now for 1+ year. Best app out there to help simplify your product page in the making & make cool own unique designs. Support is suberp, always there for you and very patient.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Wow! Thank you for leaving us this such wonderful review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime. Happy Selling!

5 / 5 Share

Aug. 15, 2022

Honestly its a great app, the price is really good and their service when you have a problem is fast. You really should give them a shot! Shoutout to Liam.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

We were delighted to get your review! It really put a big smile on our faces. Happy to hear that our support agent ( Liam ) accompanied you throughout your entire experience with GemPages. If there is anything more we can do to assist, please do let us know via live chat or email address [email protected]. Thank you very much! Cindy | GemPages Customer Success Team

5 / 5 Share

Aug. 14, 2022

Easy to use editor for beginners like myself. Fast fix from support staff when I have issues. Appreciate their help even on the weekends. Friendly and attentive as well. Thumbs up!

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for this stunning review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!

5 / 5 Share

Aug. 13, 2022

the app is very easy to use. just drag and drop. I just came across a little issue that my Shopify pages are synced to this app and I accidentally deleted one. The team is very responsive and patient in helping me with restoring the pages. Many thanks.

Store

ViaVelo

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Our team thrilled to receive such great rating. Happy to hear that you enjoy the app. Thank you so much for your support. Our entire team at GemPages ASIA greatly appreciate it. Feel free to let us know whenever you need assistance! Nathan | GemPages Customer Success Team

5 / 5 Share

Aug. 12, 2022

I use this app for doing a custom pages and it works really great. Enjoy it. The support team are straight professional.

Store

Shiveri

Using app

17 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking your time to leave us this review! Glad to hear that GemPages was helpful to create your pages. They're looking stunning! Don't forget to reach us via live chat or email, if you need us we are there to help! Happy Selling!

5 / 5 Share

Aug. 12, 2022

love this app and their customer service!!meet the inset third party app problem before, their customer service help me to fix it quickly and in the perfect way,much appreciate!

Store

YANDW

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to provide feedback. We are so delighted that you rated our service 5 star as we strive to provide the best customer service for all our customers. I'll surely pass your kind words onto him/her. Don't hesitate to reach us if we can do anything to assist! Best wishes!

5 / 5 Share

Aug. 12, 2022

The support team is exceptional and they are quick with responses. They provided the solution and were very cooperative.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages!

5 / 5 Share

April 9, 2024

Support Team is really great. I've never had an experience as good as this one in a customer service. really happy Morgen was just amazing solving my problems. Very fast and on point service

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for letting us know that your time with us was well-spent. Your words of encouragement are definitely a source of motivation. We'll surely pass your words along to the whole team. If there is anything more we can do to assist, please do let us know via live chat or email [email protected]. Cindy | GemPages Customer Success Team

5 / 5 Share

Aug. 8, 2022

I love GemPages! They are amazing and so helpful. I have tried many page builders and have only used GemPages since I tried it.

Using app

Over 2 years

Total reviews

6

Average rating

5.0

Developer Reply

We're so happy to hear that you and your team find GemPages helpful to your projects. They're amazing! If there is anything more we can help, please do let us know. We're always happy to give you a hand! Cindy | GemPages Customer Success Team

5 / 5 Share

Aug. 8, 2022

We've been using GemPages for a week or 2 now and we're finding it to be a really great app with great support. We've been building some new pages and have been able to have every question and road block answered with easy to follow and thorough communication and assistance. So far we haven't had any issues. :)

Using app

13 days

Total reviews

3

Average rating

5.0

Developer Reply

Our team thrilled to receive such great rating. Happy to hear that you enjoy the app. Thank you so much for your support. Our entire team at GemPages ASIA greatly appreciate it. Don't forget to reach us via live chat or email, if you need us we are there to help! Nathan | GemPages Customer Success Team

5 / 5 Share

Aug. 8, 2022

Gempages is very useful for website design, and their support team always help a lot when I faced a problem.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

We are delighted that you've had a 5-star experience. This is the best we could hope for! Thank you for choosing GemPages and we look forward to serving you for many years to come!

5 / 5 Share

Aug. 5, 2022

Excelente app muy intuitiva, los módulos son súper prácticos, la carga de la página es rápida y el servicio al cliente es excelente

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your positive rating. We're happy that you're happy, and we're looking forward to providing you with an even better experience in the future.

5 / 5 Share

Aug. 4, 2022

Tried many other page builders but this one is def the best so far. Every section is designed for easier use and understanding. Functions are all essential ones you need, nothing redundant. The support team is super nice and responsive. Things I couldn't build on my own, they've got the technical team to help with them in minutes. Will definitely keep this app for a loooong time.

Store

iVANKY

Using app

10 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your review. We are thrilled that you are enjoying the app and that you found it easy to use! It's looking awesome! We make customer experience and satisfaction our top priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to having more great experiences in the future! Don't hesitate to reach us if we can do anything to assist! Best wishes! Nathan | GemPages Customer Success Team

5 / 5 Share

Aug. 4, 2022

Have used GemPages for many years. It serves our needs well and the support is always top notch! I will keep using them for sure!

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime. Happy Selling!

5 / 5 Share

Aug. 4, 2022

Super Support & Sehr gutes Plugin - hilft enorm das starre Shopify-Theme aufzubrechen & anders zu gestalten

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

We are delighted that you've had a 5-star experience. This is the best we could hope for! Thank you for choosing GemPages and we look forward to serving you for many years to come! So thanks for your kind words and we look forward to having more great experiences in the future! Cindy | GemPages Customer Success Team

5 / 5 Share

Aug. 4, 2022

This app is perfectly useful for any Shopify users to make own pages. Real-time conversations with GemPages customer success team are always open and helpful with no stress. You should try it if you are seeking for an application to customize your pages. 日本の方々へ もし英語を理解できる人がいれば、トライする価値がございます。リアルタイムの会話はストレスフリーで必ずやり遂げてくれます。お勧めいたします。

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Wow! Thank you so much for your review and recommendation! Happy to hear that GemPages provided you the customisation options that you were looking for. Everything is looking excellent! If there is anything more we can do to assist, please do let us know via live chat or email [email protected]. Thank you very much! Cindy | GemPages Customer Success Team

5 / 5 Share

Aug. 3, 2022

A very helpful app to build new pages in Shopify. It integrates with a lot of the apps we were already using. And their support team is always very quick to respond and incredibly helpful!

Using app

Over 2 years

Total reviews

4

Average rating

4.0

Developer Reply

Thank you so much for taking your time to leave us this review! Glad to hear that GemPages was helpful to create your pages. They're looking stunning! Don't forget to reach us via live chat or email, if you need us we are there to help! Nathan | GemPages Customer Success Team

5 / 5 Share

July 31, 2022

The absolute best customer experience I could have asked for. Tony was an absolute pleasure to work with.

Store

TRATEZ

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your review! We are so happy that our support agent (Tony) was there to assist you, everything looks fantastic. Don't forget to reach us via live chat or email, if you need us we are here to help! All the best! Nathan | GemPages Customer Success Team