All reviews

Rating Breakdown

  • 5
    94% (3,375 ratings)
  • 4
    3% (92 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (12 ratings)
  • 1
    2% (55 ratings)

Reviews with Text

  • 92% (3,268)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 20, 2024

I needed help with an issue. They answered me very quick and were very helpful and patience. The app is easy to use and if you need help they are helping you in any case.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2024

Clean and very easy to use.

Using app

About 2 months

Total reviews

4

Average rating

4.0

5 / 5 Share

May 14, 2024

The after-sales service is particularly good and they try their best to meet all our requirements. Thank you.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 14, 2024

This app takes a tiny bit to catch the hang of, however, once you do, its game over. You can literally do anything with it, 10X better and more options than creating in the basic shopify themes. If you want your site to be able to reflect the feel of your brand, this is the web builder to use, I've used multiple and this one is far better than the rest. Highly recommend starting out with the middle of the road option so you get access to live chat support, unbelievably helpful. I was stuck waiting on coders and designers to help me do something on my site but with this web builder and their quick support response times I can just do it myself, implement and launch in minutes.

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2024

Support is unmatched, always going above and beyond with any issue you encounter.

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 13, 2024

I've been using GemPages for a few months and am very happy with it. I found it intuitive to learn, and it's capable of everything we need it for. I've had a couple of technical issues and the customer service was excellent and solutions were found quickly! All good with nothing bad to report from my experience.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 13, 2024

Easy to use app. Very quick and helpful support from the GemPages team.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 8, 2024

Their customer service is unmatched. They always fix any issues that arise in a timely manner!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 7, 2024

Kyle is amazing! Every time I have contacted customer service I have been pleased with their responsiveness and helpfulness.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2024

Customer service is extremely helpful and responsive; I just started using but already have a great looking page in the works thanks to their help!

Using app

About 24 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

May 4, 2024

Ummm WOW!? I have never in my 4 years using Shopify have made it a priority to come back and leave a review on an app. this was the easiest and most simple, helpful advancement to my website. I created a new and beautiful homepage within 15 minutes very easily. I am very impressed

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

May 3, 2024

The advice they gave me was perfect.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2024

awesome support, who really helps!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2024

Pauline was extremely friendly and immediately solved the issue for me by showing me how to fix it. Thank you very much.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 30, 2024

Top Support, is the best page builder out there, I'm able to build million-dollar pages with no budget with these guys, running multiple stores with gem pages for 2+ years

Store

Silq

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2024

staff very polite and concerned about solving your problems, 10/10

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 29, 2024

I have just been getting started with GemPages and the customer support has been fantastic answering all my questions.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 26, 2024

Great support, amazing team

Using app

2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

April 26, 2024

Great app and great support. Takes Shopify to a whole other level

Using app

Almost 6 years

Total reviews

1

Average rating

5.0

1 / 5 Share

April 25, 2024

I was testing different apps for funnel building and forgot to cancel the subscription, and they refused to give me the refund even thought I didn't use the app, I definitely recommend use funnelish it's way better

Store

ELYON

Using app

2 months

Total reviews

1

Average rating

1.0

Developer Reply

Dear ELYON, Thank you for entrusting us with your business. We understand the importance of your time and investment. Regrettably, like many other companies, we have established refund policies to maintain fairness among all our customers, which also involves Shopify Billing Management. We apologize if our policy did not align with your expectations, and we appreciate your understanding in this matter. Should you require further assistance, please do not hesitate to contact us. Best regards, GemPages Support Team