All reviews

Rating Breakdown

  • 5
    95% (2,898 ratings)
  • 4
    3% (81 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (9 ratings)
  • 1
    2% (50 ratings)

Reviews with Text

  • 94% (2,857)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 13, 2022

Great application, the support is very reactive and helps you to solve problems quickly or to make changes! Thanks to Morgen and the others

Store

Naali

Using app

3 months

Total reviews

16

Average rating

5.0

Developer Reply

Thank you for your review! We are so happy that our support agent (Morgen) was there to assist you, everything looks fantastic. Don't forget to reach us via live chat or email, if you need us we are here to help!

5 / 5 Share

Sept. 12, 2022

This app is awesome and the customer support rep JANE is even better! Don't hesitate to download, never have a come across a more flexible app and team.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

We're proud to assist with your business. Glad to hear that Jane was there to help you get familar with GemPages. If there is anything more we can do to assist, please do let us know via live chat or email [email protected]. Thank you very much!

4 / 5 Share

Sept. 12, 2022

Some of the best support I've ever had. I have to say this first and foremost - Walter was absolutely brilliant, super attentive, keen to help problem solve with me and any issue was remedied rapidly! Gempages is a great app if you find your shopify template pages limiting. The software completely opens up your options to create any variety of pages - each module has extensive options on positioning, colouring...you name it! Highly recommended.

Store

Eskuta

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

Developer Reply

Thanks for taking the time to rate us, your feedback is greatly appreciated and helps us maintain a high level of service for our customers. Please let us know your concerns, if any. We guarantee that we will do everything in our power to ensure that you are completely satisfied. Nathan | GemPages Customer Success Team

5 / 5 Share

Sept. 11, 2022

I love this app. I have been using it for 6 months now. It's easy to use and even though I have ran into a few problems, the customer support once you get the paid version of the app is very good. There is a live chat and you always get the help you need no matter the issue. I will continue using this app for my product pages for sure!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for letting us know that your time with us was well-spent. Your words of encouragement are definitely a source of motivation. We'll surely pass your words along to the whole team. Contact us via live chat or email to [email protected] if you have any other concerns. Our professional customer services is always here to help. Cindy | GemPages Customer Success Team

5 / 5 Share

Sept. 10, 2022

This app is amazing! If you want to find a way to skyrocket your conversion rates look no further! It's super easy to use and they have amazing support. After I started using it there is no way for me to change the way I build my website and landing pages. Thanks for everything guys!

Using app

4 days

Total reviews

11

Average rating

5.0

Developer Reply

Thank you so much for leaving us a review! It really means a lot to us to hear that GemPages has been easy to use and a lifesaver. Your honest feedback about the positive experience motivates us to continue improving the app for you. I'll be sure to share these kind words with the entire team. Please let us know if there's anything else we can help you with.

5 / 5 Share

Sept. 10, 2022

Great app for building custom pages. We've been using it for about 2 years and they are quick to fix any issues.

Using app

Almost 4 years

Total reviews

13

Average rating

4.7

Developer Reply

Wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.

5 / 5 Share

Sept. 8, 2022

Really powerful! Tina helped us a lot, she's really good! GEM has helped us with many functions! I love GEM.

Store

Maircle

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We are so happy that our support agent (Tina) was there to assist you, everything looks fantastic. Don't forget to reach us via live chat or email, if you need us we are here to help! Cindy | GemPages Customer Success team

5 / 5 Share

Sept. 6, 2022

These Guys are Awesome!!! Helped me out when I broke things on my store... Always really keen to help out. Best support I have had from any app on shopify :-)

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to provide feedback. We are so delighted that you rated our service 5 star as we strive to provide the best customer service for all our customers. hould you have any other concerns, please don't hesitate to reach us via live chat or email us at [email protected]. We're here to help you achieve success, always.

5 / 5 Share

Sept. 6, 2022

Just would like to say a big thank you to Morgan for all her support across several stores that we have on GemPages. She is one of the main reasons why i recommend Gempages to everyone and anyone as support from her has been perfect :)

Using app

Over 2 years

Total reviews

8

Average rating

4.5

Developer Reply

Thank you so much for your review and recommendation! Happy to hear that GemPages provided you the customisation options that you were looking for! We are super proud to serve you and help you with 4 stores. Thanks for your support. (Morgen) indeed is awesome and I am glad to hear that he could help with all stores. I'll surely pass along your feedback to her and the support team. Cindy | GemPages Customer Success team

5 / 5 Share

Sept. 6, 2022

Great product that can take your website to the next level at a great price with great customer service

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Your review helps us so much and we can’t thank you enough for taking the time to write it. Providing an enthusiastic service to our clients is very important to us, so to know we’re coming through is a big win! All the best!

5 / 5 Share

Sept. 6, 2022

i used this app and it was easy and very helful and customer support is the best really solves the issue within time and accurately with bettter understanding towards their clients

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages!

5 / 5 Share

Sept. 5, 2022

the application is very intuitive, easy to use and essential for creating a competitive shop. The customer service is always quick to respond, they have a team that can solve any type of problem in the code in less than 12 hours. Best customer service ever!

Using app

12 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi there! We greatly appreciate your love for GemPages. Thanks for leaving us a review. Your words of encouragement are definitely a source of motivation. We'll surely pass your words along to the whole team. Let us know if there's anything we can help with in the future. Contact us via live chat or email at [email protected] and enjoy more of our professional support services.

5 / 5 Share

Sept. 3, 2022

I use this app for building my webshop and the customer service is the best I have ever seen! realy recommended

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages! Please don't hesitate to contact us via live chat or email [email protected] if there is anything more we can do to assist. Nathan | GemPages Customer Success Team

5 / 5 Share

Aug. 31, 2022

Perfect service. Great support! I love the 24/7 online chat. Most of our questions have been replying asap.

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Your review helps us so much and we can’t thank you enough for taking the time to write it. Providing an enthusiastic service to our clients is very important to us, so to know we’re coming through is a big win! All the best! Cindy | GemPages Customer Success Team

5 / 5 Share

Aug. 30, 2022

Been using the app for a couple of weeks. All good so far. Prices are fair and the service is great and the team is always very helpful.

Using app

19 days

Total reviews

6

Average rating

5.0

Developer Reply

Thanks so much for supporting us with a 5-star review. It's wonderful to hear that you are satisfied with what GemPages provides. We will continue to strive to make your experience even better moving forward.

5 / 5 Share

Aug. 27, 2022

I had an issue that was bugging me for ages. The team went back and forth for a couple days to sort it and wouldn't rest until they fixed it. Above and beyond customer service!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We are so happy that our support agent was there to assist you, everything looks fantastic. Don't forget to reach us via live chat or email, if you need us we are here to help! Cindy | GemPages Customer Success Team

5 / 5 Share

Aug. 26, 2022

Super APP und ein toller Support! Alle "Probleme" die ich bisher hatte wurden schnell durch den Support umgesetzt.

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Your review helps us so much and we can’t thank you enough for taking the time to write it. Providing an enthusiastic service to our clients is very important to us, so to know we’re coming through is a big win! All the best! Nathan | GemPages Customer Success Team

5 / 5 Share

Aug. 24, 2022

This app is great for anyone who wants to tweak and make their site their own! It does take some time getting into the program and learning it, but the great thing is the team at GemPages are superb in customer service! If you have a question or need help getting something to work, we have always been able to reach out through the chat and get whatever it is we needed tweaked or fixed. 5/5 service and a great app!

Using app

3 months

Total reviews

6

Average rating

4.8

Developer Reply

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. We're always happy to give you a hand whenever you need it. Best wishes!

5 / 5 Share

Aug. 24, 2022

This app lets you get as creative as you want,including metafields,GIFs,custom liquids.Possibilities are endless and its ease of use makes it a 5/5.Customer service is amazing too,helped quite a lot of times with difficult tasks

Store

Autobay

Using app

25 days

Total reviews

4

Average rating

4.5

Developer Reply

Hey there! We are extremely happy to hear that GemPages has helped you to create great-looking pages and blogs and that you found the perfect blend of features and the functions required. Thank you so much for sharing your feedback and leaving us a review. I'll be sharing this with the entire team. We appreciate your love and support. Nathan | GemPages Customer Success Team

5 / 5 Share

Aug. 23, 2022

Best landing page builder. Friendly dashboard and super helpful support staff made it easy for a novice designer like me.

Using app

About 1 month

Total reviews

12

Average rating

5.0

Developer Reply

We're excited to hear that you're enjoy the app. We are thrilled that you are enjoying the app and that you found it easy to use! Don't hesitate to let us know if there is anything more we can do to help. We're always happy to assist!