All reviews

Rating Breakdown

  • 5
    95% (2,896 ratings)
  • 4
    3% (81 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (9 ratings)
  • 1
    2% (50 ratings)

Reviews with Text

  • 94% (2,856)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 18, 2022

I have been using Gempage, the page building is very efficient, and the customer service can also support it in a timely manner. It is a great application and is worth recommending!

Using app

Over 1 year

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for leaving us this such wonderful review. We are thrilled that you enjoyed your experience with GemPages editor and our support service! We're always there to assist whenever you need! Happy Selling! Cindy | GemPages Customer Success Team

5 / 5 Share

July 15, 2022

Great customer support team who will help you with any questions. Awesome landing page customization. Definitely recommend

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for sharing such kind words. We promise to always support you until you are satisfied. If you have any concerns, please remember we're always here. Contact us via live chat or email at [email protected] and enjoy more of our professional support services. Cindy | GemPages Customer Success Team

5 / 5 Share

July 14, 2022

Affordable price, quick response and super nice customer service. Very convenient page builder, one of the best tool.

Using app

2 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for your review. We are thrilled that you are enjoying the app and that you found it easy to use! It's looking awesome! Don't forget to reach us via live chat or email, if you need us we are there to help! Cindy | GemPages Customer Success Team

5 / 5 Share

July 14, 2022

Gempages is the best page builder we've used to date. Beyond just the functionality of the application itself, their staff and Facebook community are incredibly supportive. In situations where there have been glitches, or issues I couldn't resolve on my own, their support and tech teams have always gotten me back on track in under 24 hours. Highly recommend.

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

I would like to express my sincere gratitude for your recommendation! And, glad to hear that GemPages was helpful to create your pages. They're looking stunning! Let us know via live chat or email [email protected] if there is anything else that we can help you with! Nathan | GemPages Customer Success Team

5 / 5 Share

July 13, 2022

Amazing support and awesome app. Will recommend to anyone looking to build a custom and beautiful website!

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your review and recommendation! Happy to hear that GemPages provided you the customisation options that you were looking for! Everything is looking excellent! All the best!

5 / 5 Share

July 12, 2022

Gempages is really efficient and what a support !! Always there, they answer really quickly and always find solutions. Thanks a lot to all the team !

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We are so delighted that you rate our support 5 Star. We strive to provide just that for all our customers. We're excited to be your companion as you watch your business growth. Contact us via live chat or email at [email protected] and enjoy more of our professional support services. Cindy | GemPages Customer Success Team

5 / 5 Share

July 8, 2022

I have honestly never experienced such attentive, concise and well informed service as I have from these guys. Took the business plan to revamp our store and havent looked back yet, this is a MUST HAVE app

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review. We are thrilled that you are enjoying the app and that you found it easy to use! It's looking awesome! Feel free to let us know whenever you need assistance! Contact us via live chat or email to [email protected] if you have any other concerns. Our professional customer services is always here to help. Nathan | Customer Success Team GemPages

5 / 5 Share

July 8, 2022

I use Gempages as an agency to develop custom pages. I have more than 20 years experience and i never had such excellent support. Gempages is a great tool and the support is even better!

Using app

5 months

Total reviews

5

Average rating

5.0

Developer Reply

Our team thrilled to receive such great rating. Happy to hear that you enjoy the app. Thank you so much for your support. Our entire team at GemPages ASIA greatly appreciate it. If there is anything more we can help, please do let us know. We're always happy to give you a hand! Cindy | Customer Success GemPages Team

5 / 5 Share

July 7, 2022

The customer service is really helpful! They reply within few minutes and help me solve my problem quickly.

Using app

Almost 3 years

Total reviews

5

Average rating

4.6

Developer Reply

Thanks for letting us know that your time with us was well-spent. Your words of encouragement are definitely a source of motivation. We'll surely pass your words along to the whole team.

5 / 5 Share

July 7, 2022

the best web layout application in Shopify, with the best customer service team. They respond very quickly and are very friendly

Using app

3 months

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for taking the time to share this positive rating! I will surely pass your kind words to our team. Don't forget to reach us via live chat or email, if you need us we are here to help! Nathan | Customer Success Team GemPages

5 / 5 Share

July 4, 2022

Awesome app! Really helpful for our store. We started using Gempages some weeks ago and we're really liking the interface and the user experience up to now.

Using app

13 days

Total reviews

8

Average rating

4.9

Developer Reply

Thanks so much for supporting us with a 5-star review. It's wonderful to hear that you are satisfied with what GemPages provides. We will continue to strive to make your experience even better moving forward.

5 / 5 Share

July 4, 2022

What everybody needs to draft and update their store efficiently and easily! The service is excellent and real people are always promptly available to jump in and solve your queries. Get it, you won't regret it!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for letting us know that your time with us was well-spent. Your words of encouragement are definitely a source of motivation. We'll surely pass your words along to the whole team.

5 / 5 Share

July 4, 2022

A usefull App and the Support is very good. I had a Problem and the support solved it quickly online. Thank you for your support!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. We're always happy to give you a hand whenever you need it. Cindy | GemPages Customer Success Team

5 / 5 Share

July 4, 2022

This review is a little long but will, hopefully, be of use to those considering GemPages to assist in Shopify store design. Our 21-year-old company was recently put into a position of having to rapidly change shopping cart solutions. We quickly surveyed viable players and settled on Shopify. Once into Shopify, we realized we needed design assistance. Before dropping untold thousands of dollars on a coding shop, we explored available apps to see if we could duplicate the existing site, but in a Shopify environment, in-house. It is there we found GemPages, and what a joy it has been. Seriously. Having decades of experience in man-machine interface design, I can say that this app is one of the most intuitive and well thought out pieces of design software I have experienced. Literally every page-design feature needed to accurately externalize what you envision in your head is provided for in this application. Precise element placement, color control, great imagery reproduction, impressive typography oversight, and on and on. In addition to the ability to adjust different features... is the *manner* in which you can adjust features. For instance, pick at an element border, then slide, and you can adjust margins (or you can make the adjustments numerically). As I said, intuitive. The application is, for the most part, laid out in an easy-to-understand manner. You might have to search for different settings, but they are there. The documentation is well written and covers most of the features and capabilities. Perhaps most compelling has been the Tech Support. This has been a Master Class on how to take care of customers. *Everyone* with whom I have had interactions using the real-time chat feature of the app, regardless of the time of day or night, has been polite, knowledgeable about the product, quick to say, "I don't know, but will find the answer," and very sociable. In order of appearance, to Kenny, Daniel, Mona, Mulz, Tina, Hugh, Johnathan, Bella, and most recently, Jane, you have all been tremendously helpful. I cannot thank you enough.

Using app

11 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for such a dedicated feedback! We created GemPages with one purpose to ease away the pain of page-building and to make this process easier and fun for all Shopify merchants. Therefore, your trust and confidence in us are our most valuable assets and concrete proof of the customer satisfaction that we can deliver. On top of that, our human factor - the people of GemPages - play a key role in delivering the page-building solution to the people in need. Each of our agents is and always be a trusted companion throughout your journey with GemPages. All of us, too, found our joy and honor in delivering the best experience to our loyal customers like you! On behalf of the team, thank you very much for choosing us and being a valued customer. We couldn't do it without you! Nathan | Customer Success Team GemPages

5 / 5 Share

July 1, 2022

Tony from GemPages was amazing at helping out with an error we were having. The technical team was super fast at resolving the problem. So far it's been great working with GemPages and to see how reliable they are in making sure that everything is in working order. Thanks team!

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

We're proud to assist with your business. Glad to hear that Tony was there to help you get familar with GemPages. I'll surely pass your kind words onto him. Don't hesitate to reach us if we can do anything to assist! Best wishes! Cindy | Customer Success Team GemPages

5 / 5 Share

June 30, 2022

I love this app. Im in my forties, so coding is my idea of hell! But a beautiful website is really important to me, this app has made it so easy, just needed to play around for a while at the start. But the templates are amazing. I get compliments on my website all the time. Between gempages and canva, you can save thousands and have a professional looking website. The help is amazing too, I often cant work out the little stuff and bella will get back to me within minutes and send a video, which makes it easy for a dinosaur like me! Worth the money

Using app

About 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Wow! We are thrilled that you are enjoying the app and that you found it easy to use! It's looking awesome! We really appreciate your business. Please let us know what we can do for you in the future. Happy Selling!

5 / 5 Share

June 30, 2022

We've been using this app for a while now and are pretty much happy with it. The one thing that does stand out is the customer support for this app. They are very quick and try their best to help customers out. Unlike other apps/plugins companies where you have to email them and wait for days for a reply, Gempages has a live chat support that replies back instantly.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to provide feedback. We are so delighted that you rated our service 5 star as we strive to provide the best customer service for all our customers. Contact us via live chat (Business and Advanced plan) or email to [email protected] if you have any other concerns. Our professional customer services is always here to help. Best wishes!

5 / 5 Share

June 29, 2022

Christiana from GemPages was amazing, quick and fast service. Thanks so much for the help! She was very easy to work with.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We were delighted to get your review! It really put a big smile on our faces. Happy to hear that our support agent ( Christiana) accompanied you throughout your entire experience with GemPages. If there is anything more we can do to assist, please do let us know via live chat (on Business & Advanced plan) or email address [email protected].

5 / 5 Share

June 29, 2022

Great App, with a lot of customizables and features. Customer service and suppoer is amazing. Always happy to help and are very detailed in their answers (video tutorial and screenshots. fast replies).

Store

ineshi

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to hear that you and your team find GemPages helpful to your projects. They're amazing! If there is anything more we can help, please do let us know. We're always happy to give you a hand! Cindy | Customer Success Team GemPages

5 / 5 Share

June 29, 2022

The application is great, the most important thing is the good after-sales service. Every time they encounter a problem, they will solve it as soon as possible

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you very much for sharing your experience! Happy to hear that you received 5-star service from our customer support team! If there is anything more we can do to assist, please do let us know via live chat or email [email protected]. Thank you very much!