All reviews

Rating Breakdown

  • 5
    94% (3,374 ratings)
  • 4
    3% (92 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (12 ratings)
  • 1
    2% (54 ratings)

Reviews with Text

  • 92% (3,266)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 12, 2023

GemPages offers an intuitive platform that extends beyond Shopify's basic design framework, providing a vast realm of creative possibilities. Coupled with a responsive support team and a suite of templates for optimizing engagement, it's a robust tool for transforming your online storefront!

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 11, 2023

Excellent support - highly recommend.

Using app

8 months

Total reviews

8

Average rating

4.5

5 / 5 Share

Oct. 11, 2023

Amazing app and even more amazing support team. They are constantly solving our problems in less than 10 minutes and we're definitelly going to keep working with GemPages!

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 11, 2023

The best shopify app, for designing the creative website. Fast customer support, with inhand fast resolutions.

Using app

26 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 7, 2023

fantastic app, and unbelievably good support. I'm so happy we decided to go with GemPages

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 7, 2023

The app so far seems to be good although my experience with it has been very limited. I did run into an issue with one of the images not appearing in mobile view, so I contacted tech support. I thought someone would get back to me in hours but they got back within minutes and helped me figure out the issue. So I have to say tech support is really good!

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 7, 2023

After lots of research for the best page builder, GemPages was the clear winner for me. I love the ease and flexibility of creating pages as well as the speed of the pages created. Great support team as well. Thank you guys for being the best and making my life easier.

Store

AOURES

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 6, 2023

Good app. Good customer service

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 5, 2023

Easy to use interface and super helpful customer experience team! Needed technical assistance to improve my site and I got swift replies AND solution within 24 hours both times. Shoutout to Tina and Morgen for being such great help.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2023

Store

moneo

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2023

GemPages has been easy to learn to use and is extremely flexible and customizable. Love it!

Using app

19 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Oct. 3, 2023

GemPages is great, Allows you to build a very professional site with ease! Apart from the few features missing it is near perfect. Thanks again to the Dev's and support team for your ongoing help

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 3, 2023

Customer service is great and very kind, as soon as they answer they are blazing fast in solving problems. I've been helped by Mona, fast and very kind.

Store

iRapido

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2023

La mejor herramienta que he probado para crear páginas de producto y landing pages, la atención al cliente super rápida y efectiva para ayudarte y solucionarte cualquier problema

Using app

About 1 month

Total reviews

13

Average rating

5.0

5 / 5 Share

Oct. 3, 2023

I've had GemPages on my store for awhile now, and it really does let you make beautiful websites! It's easy to use and offers way more flexibility than the standard page builders. Plus, their support is stellar! I switched to a new theme today and it broke a ton of things on my site, but GemPages support was able to go in and get a few fixes pushed through within minutes, even late at night! We all know how important it is to get those major bugs fixed asap, and they were on it!

Using app

Over 4 years

Total reviews

2

Average rating

5.0

3 / 5 Share

Oct. 2, 2023

I recently gave Gem Pages a whirl, primarily to assist in creating ad landing pages. At first glance, the app seemed promising, but as I delved deeper, I noticed that the effort required to design a landing page here was quite akin to constructing a custom page using Shopify's theme builder sections. Given the similarity in workload, I wasn't entirely convinced to invest more time into it. Where I felt most let down was during the uninstallation. It's vital for apps to ensure a smooth, clean uninstall process, but that was far from the case with Gem Pages. Although the app was technically "removed", it left behind traces – unwanted code in my theme file, redundant templates it had created, and a plethora of unused assets. Gem Pages could've been more considerate by tidying up after itself. That said, it wasn't an entirely negative experience. I didn't hate the app. It has potential, but the user experience, especially during uninstallation, needs some fine-tuning.

Using app

14 days

Total reviews

11

Average rating

4.8

Developer Reply

Thank you for trying GemPages and seeing its potential for the landing pages. We have noted your observations on the design effort and we are constantly improving our features to make GemPages more user-friendly and efficient. We are sorry for the uninstallation issue. We know how important it is to have a smooth and clean uninstall process, and we apologize for the leftovers in your theme files, templates, and assets. We value your feedback and we are working hard to fix this problem. Your feedback helps us to enhance GemPages and provide better service. We appreciate your honest feedback, even if it points out our flaws, as it helps us grow. If you ever come back to GemPages, we hope you will see the positive changes from your feedback. Meanwhile, if you have any questions or concerns, please contact us. Our team is ready to help you and make sure you are happy with GemPages. Thank you for choosing GemPages. We hope to serve you better in the future. GemPages Support Team

5 / 5 Share

Oct. 2, 2023

Great customer support. Got what I wanted to get done

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 29, 2023

The team was very helpful and friendly in trying to solve the problem I was facing. They response time was really good. They were also patient and have given me useful tips to help me in solving the issue at hand. I had a really great experience with the team!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 26, 2023

amazing product!

Store

Speaqua

Using app

Almost 3 years

Total reviews

2

Average rating

3.0

5 / 5 Share

Sept. 26, 2023

Very helpful tool, in fact the best that I know, for shopify to easily build a good looking and structured website. The customer support helps you immediately and they really take a lot of time for you. So happy with gempages!!

Using app

4 months

Total reviews

4

Average rating

5.0