All reviews

Rating Breakdown

  • 5
    95% (2,891 ratings)
  • 4
    3% (80 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (9 ratings)
  • 1
    2% (50 ratings)

Reviews with Text

  • 94% (2,852)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 14, 2022

Very helpful and versatile crew, had a bunch of questions and format issues and they were solved quickly by the team

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for taking the time to share this positive rating! I will surely pass your kind words to our team

5 / 5 Share

March 9, 2022

Had a great experience with everyone I've dealt with at GemPages. Absolute pleasure working with them.

Store

Choty

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2022

I had some issues with one of the elements. They were not behaving the way I wanted. I reached out to their amazing team of support and they got it fixed. Special thanks to Ken, Quinn, and Walter for helping me out!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

March 8, 2022

Had some functionality I needed built with Liquid and they were quick to respond to my request with a solid solution

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2022

This app is amazing to help us make our pages. Amazing team, great price and without any limitation for pages.

Store

Ampack

Using app

17 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 8, 2022

really awesome app, the customer service is just so responsive and amazing especially Muiz. they really help you design what you need.

Using app

25 days

Total reviews

1

Average rating

5.0

4 / 5 Share

March 3, 2022

Good builder which could be better in the future. gempages is already quite a good builder for casuals - but to be really a builder for everything it needs something like a pro mode with more setting, a tree control at the right side and better animation capabilities. If you want to be the best there is for shopify - look at something like Oxygen builer or bricks builder. If you could achieve something like that - that would be turely awesome and innovative for shopify as a platform

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

Developer Reply

We greatly appreciate your your review and glad to hear that GemPages is helpful in creating your pages. I'll surely pass your interests to our DEV team & Design team for further consideration. Thank you so much again for bring them to our attention! All the best! Cindy | Customer Success Team

5 / 5 Share

March 2, 2022

Truly amazing app and customer service! Unreal. They get back to me so quickly, no matter the request. And the app itself is SO user friendly. Highly recommend!!!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Our team thrilled to receive such great rating. Happy to hear that you enjoy the app. Thank you so much for your support. Our entire team at GemPages ASIA greatly appreciate it.

5 / 5 Share

March 2, 2022

Me encanta, el drag and drop, es muy fácil de utilizar y lo mejor es que te permite escribir código súper sencillo, puedes personalizar tus páginas como tu quieras, el soporte es excelente, lo recomiendo 100%

Using app

28 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this excellent rating. We really appreciate your business. Please let us know what we can do for you in the future! Cindy | Customer Success Team

1 / 5 Share

March 1, 2022

I don't know how this has such good reviews but this app is completely awful. After spending an hour trying to move elements around to make it work i have given up. The UI is completely unresponsive. I used Gempages in the past and it was great, however, it is now unusable. A great pity because they added some really great features

Using app

8 months

Total reviews

8

Average rating

2.5

Developer Reply

Hi there, First of all, I would like to send our sincere apology from the bottom of our hearts to you. We are sorry for all issues you had with our app. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our app. I will surely pass your opinions to our Development Team for further investigation. We always try our best to find effective solutions for clients' problems. Thank you once again for bringing the issues to our attention. I can understand your experiences and look forward to providing a much better experience in the months to come. I also have sent you an email and would love to hear from you! I do hope we will have a chance to work together to make things right for you. James | Customer Sucess Manager

5 / 5 Share

March 1, 2022

After trying several different landing page builder, this is one of the best. Customer service is also excellent. Fast and helpful. They helped me fix my issues within a minutes of my request. Highly recommended!

Store

AMOTEM

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking your time to leave us this review! Glad to hear that GemPages was helpful to create your pages. They're looking stunning! Don't forget to reach us via live chat or email, if you need us we are there to help!

5 / 5 Share

Feb. 28, 2022

Been using Gempages for over a year now... It's all you could want from a drag and drop webpage design program. Honestly, my favorite part (which was not my favorite to start) is customer service. It used to be very difficult to get customer service to help, now though, the replies are prompt and with good instruction on how to resolve any issues we might have when working on projects. On top of that, its user friendly. I was self taught and feeling fluent after just a couple weeks. Highly recommended.

Using app

Over 1 year

Total reviews

9

Average rating

4.0

Developer Reply

Wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime. James | Customer Success Manager

5 / 5 Share

Feb. 24, 2022

Firstly, Tina was very quick and knowledgeable, and she is willing to help me to solve my problems. Secondly, I could achieve my ideas and purposes on my website design both desktop and mobile version with Gempages App. Exceptional service all around. Highly recommended!

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 24, 2022

Gempages is an excellent app, which has helped me effortlessly rebuild my whole store and it looks great. The live chat help is also excellent and efficient. Well recommended!

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 24, 2022

Absolutely satisfied with this app. When Im having issues or needs help on something, gempages support team is is very helpful and responds immediately. Highly recommended app, easy to use.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2022

Very easy to use. Have been using for years and almost never had issues. The one time I did support fixed my issue very quickly.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 18, 2022

Best ROI on any Shopify App out there. It lets you customize your entire storefront easily, without having to rely on a developer. The default elements and templates are a great inspiration for design alternatives. GemPages has the best customer support I have ever seen. Whenever we needed some custom solutions or bug fixes the customer support team and the developers took care of it within minutes and delivered professional results. The impact of GemPages on our Conversion Rate and Revenue is unmatched.

Using app

Over 1 year

Total reviews

3

Average rating

3.7

5 / 5 Share

Feb. 18, 2022

AMAZING APP. You will not regret it. Super easy to use, such great value. The support team is exceptional. Really helpful - I spoke to Lara, and she was super knowledgeable and solved the issue straight away.

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 17, 2022

Morgen is the best, she was able to solve my problem immediately. She never gives up, she's very kind and it's always a pleasure to work with people like her.

Using app

Over 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 16, 2022

Incredible customer support. The built in functionality is very thorough and excellent but the customer support and willingness to tweak and refine is among the best service I've ever seen. So grateful for them!

Store

MagTrax

Using app

Over 1 year

Total reviews

4

Average rating

5.0