GemPages Landing Page Builder
#1 Conversion-focused Page Builder to grow your business
Rating
4.9
feedback
3,011
chart
#157
All reviews
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Oct. 20, 2025
Server down during multiple hours. Still waiting with a lot of work and changes to do and no access.
Hello AMORENCE, We are very sorry for the inconvenience you experienced when our servers were down. The issue was caused by a major outage from Amazon Web Services (AWS), which affected many platforms worldwide, including ours. While this was beyond our direct control, we fully understand how frustrating it must have been to lose access during an important time. Our team has been working on improving our infrastructure and backup systems to prevent such situations in the future. We truly appreciate your patience and understanding, and we hope everything is now back to normal for you. Best regards, Auri GemPages Customer Support Manager
Oct. 20, 2025
Used to be great, but has gone downhill since the V7 upgrade. As of late it feels like they're doing everything they can to put previously accessible features under new, more expensive paywalls, just to squeeze every last dollar out of marchants. Which would be understandable, if the app was still great. It's not. Everything went to the toilet since V7. They constantly push "upgrades" that take several minutes "re-optimizing" your pages before you can get in the editor to make any changes. That too often freezes. I've found myself locked out of the editor due to an "upgrade" at crucial times. Anyone who hasn't used this yet, I recommend you install something else.
Hello Mech.land, We are truly sorry for the frustration you experienced with the V7 upgrade and the recent app lockout. The issue was caused by an unexpected outage from Amazon Web Services (AWS), which affected many platforms including ours. Our team has been working on improving our infrastructure and backup systems to prevent similar disruptions in the future. I’ve also reached out to you directly via email to discuss your experience in more detail and ensure your concerns are fully addressed. Best regards, Auri GemPages Customer Support Manager
Oct. 19, 2025
So far so good. Like Canva but for landing page building. I had a few hiccups where I got stuck & customer service (Tony) was on point and very responsive on the weekend to help me get my landing page up asap so I can start running ads!
Oct. 19, 2025
I am new to Gem Pages as recently created a Shopify store. I am definitely no web developer so having the team readily available to field questions and troubleshoot beyond the extensive guides has been extremely helpful. Jeremy has been very proficient in assisting me with all of my issues, creating very easy to follow directions and creating loom videos which is excellent as I can keep them incase need it down the line. Also being able to cut and paste into the message box is only a small thing but very helpful. I'm really enjoying this app and looking forward to becoming more familiar with all of the amazing features.
Oct. 18, 2025
Had issues with my page not displaying properly after I created it.... Thankfully Mona was real good help at resolving the issue fast, everything looks great now and works as intended
Oct. 18, 2025
Easy to use and by far one of the best UI of all Page editors! Ehi from the support Team was great help - he solved the issue and described it perfectly. Can only recommend!!
Oct. 18, 2025
We are very satisfied with the functionality of GemPages. The app impresses with its intuitive operation and offers a huge selection of design options for our shop pages. The support is particularly noteworthy: the employees are very friendly, fast, and competent. A clear recommendation!
Oct. 18, 2025
Highly recommend. Customer service is always fast to respond. Thank you Jamie for your help.
Oct. 17, 2025
The team at Gempage are awesome! super helpful 24/7 solving any problems you have and even helping design custom coding elements. Love using their software!
Oct. 16, 2025
It's a very useful theme template software. My store relies entirely on it to assist me. And the customer service staff inside are all very enthusiastic and patient in helping you solve any problems.
Oct. 16, 2025
me ayudo a poder conocer mas la app de gempages y ganar conocimiento realmente logre hacer algo que lo veía imposible hasta me dio dolor de cabeza pero me siento muy bien ahora que solucione este problema GRACIAS
Oct. 16, 2025
Great app! Easy to use and powerful for customizing our store. The support team is fast, responsive, and very helpful. Highly recommend!