GemPages Landing Page Builder
#1 Conversion-focused Page Builder to grow your business
Rating
4.9
feedback
3,011
chart
#157
All reviews
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Oct. 22, 2025
The Gempages team is always on hand to help its users, and if you can't do it yourself, they'll do it for you. They have impeccable customer service! Thank you, Gempages.
Oct. 22, 2025
Oct. 22, 2025
I've contacted the support team and they are absolutely amazing, patient and very helpful.
Oct. 22, 2025
Oct. 22, 2025
The customer service is very responsible, and they respond to inquiries very carefully. Even when the software temporarily lacks certain features, they can help users solve the problems. Moreover, they are available all day. I am very grateful to them.
Store
My Store
Using app
2 days
Oct. 21, 2025
I worked with Nathan and he was fairly quick to get back to me when there were technical difficulties. He also explained the issue simple and clear. Thanks Nathan.
Oct. 21, 2025
Si vous n'avez pas de thème Shopify ? Ou que votre thème Shopify est trop restreins GemPage est la solution. L'équipe est toujours réactive en plus !
Oct. 21, 2025
the support team are amazing, they are super quick with response and super quick with fixing your problem. I couldn't be more happier with them. you guys are true gems. thank you guys a lot.
Oct. 20, 2025
The GemPages support team has been excellent. They helped us resolve a complex coding issue quickly, even on a Sunday. They took the time to review everything and find the right solution. Always responsive and willing to help when something comes up. Great support overall.
Oct. 20, 2025
Server down during multiple hours. Still waiting with a lot of work and changes to do and no access.
Hello AMORENCE, We are very sorry for the inconvenience you experienced when our servers were down. The issue was caused by a major outage from Amazon Web Services (AWS), which affected many platforms worldwide, including ours. While this was beyond our direct control, we fully understand how frustrating it must have been to lose access during an important time. Our team has been working on improving our infrastructure and backup systems to prevent such situations in the future. We truly appreciate your patience and understanding, and we hope everything is now back to normal for you. Best regards, Auri GemPages Customer Support Manager
Oct. 20, 2025
Used to be great, but has gone downhill since the V7 upgrade. As of late it feels like they're doing everything they can to put previously accessible features under new, more expensive paywalls, just to squeeze every last dollar out of marchants. Which would be understandable, if the app was still great. It's not. Everything went to the toilet since V7. They constantly push "upgrades" that take several minutes "re-optimizing" your pages before you can get in the editor to make any changes. That too often freezes. I've found myself locked out of the editor due to an "upgrade" at crucial times. Anyone who hasn't used this yet, I recommend you install something else.
Hello Mech.land, We are truly sorry for the frustration you experienced with the V7 upgrade and the recent app lockout. The issue was caused by an unexpected outage from Amazon Web Services (AWS), which affected many platforms including ours. Our team has been working on improving our infrastructure and backup systems to prevent similar disruptions in the future. I’ve also reached out to you directly via email to discuss your experience in more detail and ensure your concerns are fully addressed. Best regards, Auri GemPages Customer Support Manager