All reviews

Rating Breakdown

  • 5
    94% (3,374 ratings)
  • 4
    3% (92 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (12 ratings)
  • 1
    2% (54 ratings)

Reviews with Text

  • 92% (3,266)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 15, 2026

the service is impeccable, 24 hours and they solve the small issues really quickly. almost like live training but easy and if stuck they actually help the big things.

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2026

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 14, 2026

Store

Nutori

Using app

3 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 14, 2026

excelente atención de servicio a cliente

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 13, 2026

Great, simple builder with tons of options

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2026

Abraham and Liam were such great help they helped me remove a shipping bar that i no longer needed for the holiday sale. With Detailed instructions and video guide for step by step on where to edit and remove on the gem pages settings in order for it to show up perfectly. Thank you Abraham and Liam for your time and detailed help.

Using app

12 days

Total reviews

2

Average rating

5.0

4 / 5 Share

Feb. 13, 2026

Store

Aliquo

Using app

Over 1 year

Total reviews

6

Average rating

4.0

5 / 5 Share

Feb. 13, 2026

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 13, 2026

Super easy and intuitive to use. You can build great-looking pages quickly without any hassle. Support is also very fast and helpful whenever you need them. Highly recommend!

Using app

Over 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Feb. 12, 2026

Muy intuitiva y gran soporte al cliente! 100% la recomiendo!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 12, 2026

Everything seems to work fine, until you finish your design and realise that the desktop layout doesn't sync (pictures missing or different pictures added, sizing wrong, columns layout wrong, text different sizes) with the tab layout and mobile layout, which you have to go in and tweak individually, but then realise those tweaks do sync with the desktop layout, so you have to individually mark sections in the advanced tab one by one to not display on the desktop or tab layout if you're tweaking the mobile layout specifically. It's the weirdest workflow I've ever seen and suck up hours as you check each detail to see which ones synced and which ones didn't.

Using app

28 days

Total reviews

1

Average rating

1.0

Developer Reply

Hello Our Quill, Thank you for sharing your experience. We’re sorry to hear that the responsive settings caused frustration while working on your layouts. GemPages follows responsive web design principles, which means certain elements such as text styles are synchronised across devices by default unless adjusted using specific device settings. In your case, the text size behaviour and button width settings were working as designed, but required configuration through the responsive controls. Our team has already provided a detailed screen recording to guide you step by step on how to customise each device layout correctly and avoid unintended syncing. We kindly invite you to review that recording when you have a moment. If anything remains unclear or you would like further assistance, please let us know. We’re here to support you and ensure your layouts work exactly as expected. Kind regards, Auri GemPages Customer Support Manager

5 / 5 Share

Feb. 12, 2026

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 12, 2026

The service was fast, friendly, and effective.

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2026

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 12, 2026

Best customer support. Shivalik was extremely helpful!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2026

It's easy to use and the support is great!

Using app

About 12 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2026

AWSOME SUPPORT! !! !! ! !

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2026

very helpful customer service. walked me through a problem i had step by step through live chat.

Using app

29 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 11, 2026

The best app to have in Shopify, it's really a MUST HAVE. I love it, beginner friendly and super creative and helpful to sell more

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 11, 2026

Using app

10 months

Total reviews

4

Average rating

5.0