All reviews

Rating Breakdown

  • 5
    95% (2,862 ratings)
  • 4
    3% (76 ratings)
  • 3
    0% (12 ratings)
  • 2
    0% (9 ratings)
  • 1
    2% (51 ratings)

Reviews with Text

  • 94% (2,832)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 27, 2025

Excelente servicio, muy pronto, respuesta super rápida y soluciones muy eficientes.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2025

awesome customer support with a loom video to help resolve my page editing issues.

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 26, 2025

AMAZING CUSTOMER SUPPORT, THEY WERE FAST AND RESPONSIVE. THANK YOU ALICE FROM SUPPORT.

Using app

5 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Oct. 26, 2025

MUY BUENOSSS

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 26, 2025

I love the beautiful professional layout. It was exactly what I was looking for, a user friendly landing page template! I couldn't have asked for better service. As soon as I had issues a real human answered my chat questions and even fixed issues for me saving me so much frustration! Thank you GemPages!

Using app

About 9 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 25, 2025

Tony was fantastic at helping me with all the issues i was struggling with learning. After his help, i had it all down pat. Now im soo much more confident and glad i chose gempages to build my website. Thanks Tony.

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Lwkey

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 25, 2025

Store

Aliviva

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 25, 2025

Great tool and support team, always helps when needed

Using app

11 months

Total reviews

1

Average rating

5.0

2 / 5 Share

Oct. 25, 2025

I got scammed with their 30 day money back guaranteed promise. I had a surprise deduction with my Shopify plan for $29 while I used the tool for only 9 days for experimentation. I cancelled it later on and asked the support if I am going to have funds deducted. the support told me no deduction will take place and it will be covered. Scam be aware before you subscribe.

Store

TRE

Using app

6 months

Total reviews

2

Average rating

3.5

Developer Reply

Good day Alomrani, First of all, we are truly sorry for the unpleasant experience with the cancellation process. After reviewing your case, I can see that our team had already informed you that you were eligible for a refund and asked you to complete the refund form. However, we have not yet received your submission. It’s possible that a language barrier may have caused some misunderstanding. Please rest assured that there is absolutely no scam involved. We strictly follow Shopify’s policy for all payments and refunds. As GemPages is a third-party app, all subscription charges are managed directly by Shopify. I have also personally reached out to you via email with further instructions to help you complete the refund process and get your money back. I look forward to hearing from you soon. Warm regards, Auri GemPages Customer Support Manager

5 / 5 Share

Oct. 25, 2025

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 24, 2025

Good feedback and help from Liam.

Store

My shop

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 24, 2025

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2025

Kayle & Ethan where very good support, also the general features are good

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2025

good

Using app

About 21 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 23, 2025

GemPages is amazing, so easy to use and HANDS DOWN the BEST customer support I have EVER worked with. They're so fast to respond and give thorough responses. I will always recommend GemPages.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2025

I had a difficult time integrating COD Forms. I tried every possible solution, but the issue wasn’t resolved until I contacted support. I worked with the team for an entire day — some members did their best to help, while others weren’t quite up to the task. Then I met an angel named Pauline. Despite my frustration, she remained professional, patient, and capable, and ultimately solved the problem. I sincerely thank her and commend her for her excellent support. I also encourage the team to develop a faster and smoother process for integrating COD Forms, as many of my friends use it and face similar challenges.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2025

The tool works very well. But what I'm most impressed with is the customer support. If any problems arise, they are addressed immediately and the issue is resolved. I've never experienced anything like this before.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2025

Really easy to use. Has many great templates and features to choose from, and customer support is quick and efficient. This is an excellent app for designing the website you want.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 23, 2025

Very accessible and easy to use with excellent personalized support.

Using app

Almost 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 22, 2025

The staff is very attentive and provides solutions and video guidance when encountering problems that they don't understand.

Store

FORSCI.

Using app

8 days

Total reviews

3

Average rating

5.0