All reviews

Rating Breakdown

  • 5
    95% (4,307 ratings)
  • 4
    3% (119 ratings)
  • 3
    1% (26 ratings)
  • 2
    0% (21 ratings)
  • 1
    2% (80 ratings)
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1 / 5 Share

July 27, 2024

I am not a happy customer they expect you to know the system and it's practically impossible to get support I think we dealing with multiple people at the same time it takes for ever to answer you

Using app

About 1 year

Total reviews

4

Average rating

3.0

Developer Reply

Dear SecretOfTea, We deeply apologize for the unpleasant experience you have encountered. We recognize that we should have provided more prompt assistance and are working diligently to expedite our support processes. Your feedback is invaluable, and we are committed to improving our service to better assist you and all our customers. Should you encounter any difficulties, please do not hesitate to reach out again. Our support team will do their utmost to assist you. Thank you for your understanding. Best regards, GemPages Support Team

5 / 5 Share

July 26, 2024

Great Support providers, with no coding and coding exp, GemPages is the best

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

July 26, 2024

fast service, very friendly and efficient.

Store

nexolia

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 26, 2024

Their support team is incredibly accommodating! I would recommend them to everyone, including those new to web development, as you can easily run your website with their assistance.

Using app

Almost 2 years

Total reviews

13

Average rating

5.0

5 / 5 Share

July 26, 2024

The support is very good, especially Sarah, she is always very quick, informative and solves all my problems! A great professional

Store

Giador

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2024

Ken was super helpful in helping me solve my GemPages issues. The staff at GemPages are friendly and are there to assist in making your pages better. Totally recommend! :)

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2024

Kyle best ever support rep. The app is just amazing, i have been using it for more then a year now, CVR thorugh the roof, 250k+ generated since switching and we counting!

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2024

I don't need to praise the app itself; it's brilliant. If you're using it, you already know how good it is. Excellent, fast, and reliable customer service is what really stands out!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2024

Gempages has been a perfect for my Shopify store! The app is easy to use and offers so many customization options that my store now looks amazing and unique. The interface is really user-friendly, letting me create stunning, high-converting pages without needing to know any coding. The support team is absolutely awesome. They're always quick to respond and super helpful with any technical questions I have. Huge shoutout to Justin and Ken—he helped me out multiple times and always goes above and beyond. His expertise and patience have made everything so much easier for me. I can't recommend this app enough for anyone looking a page builder.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

July 24, 2024

Liam was very helpful and knowledgeable! He was friendly able to resolve my issue. Very good service!

Store

MindMe

Using app

About 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2024

Easy page builder. Friendly and fast customer support. Highly recommended app.

Store

My Store

Using app

6 months

5 / 5 Share

July 24, 2024

Super intuitive and links perfectly with Shopify - Easiest app I've used for page building would highly recommend!!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2024

Using app

18 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 23, 2024

I was stuck on some technical difficulties so I jumped onto the online support chat. Annie was an absolute delight to deal with, she helped work out my issues with such ease and kindness and with a quick turnover. The app is also quite easy for anyone to navigate through. I would highly recommend Gem Pages. Thanks again Annie :-)

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2024

As far as page builders go, GemPages is the best there is. Our company has collectively used them for about 5 years now (we have two GemPages accounts for our two branches), and it is amazing to see how far it as come. It is very intuitive and allows for great customization, with the only limit being your own imagination! If you're constantly upgrading your websites, sometimes codes break. Thankfully though, GemPages customer support has been incredibly AMAZING and very responsive - they have helped us numerous times to fix these issues.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2024

GemPages is incredibly helpful! Their team is always available to answer questions and find solutions. The app is flexible and perfect for bringing your vision to life without limitations. Great for quickly launching your store!

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 23, 2024

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 23, 2024

EXCELLENT ATENTION

Using app

5 months

Total reviews

2

Average rating

5.0

2 / 5 Share

July 22, 2024

This app is very frustrating to use if you are new to building a shopify page. It's not intuitive and many of the app add-ons and functions do not seem to work. Customer service is nice, but their response time if 5-8 hours if you are on east coast time. This makes getting help or finding solutions even more difficult.

Using app

10 days

Total reviews

3

Average rating

3.7

5 / 5 Share

July 21, 2024

Tony, helped me out a ton!! very helpful team, and they also teach me as i go helping me gain more knowledge on web development. thank you Tony and thank you gem pages team!

Using app

7 days

Total reviews

1

Average rating

5.0