GemPages Landing Page Builder
Build high-converting landing page, post-purchase upsell | CRO
Rating
4.9
feedback
3,585
chart
#114
All reviews
Review RSS Feed
Feb. 28, 2026
rukky really assisted me in understanding this app with patience. rare to come by this level of customer service. please give him a bonus.haha
Feb. 27, 2026
I really appreciate their customer service, especially Emerald. She is super efficient, always understands my issues, and even sends me Loom videos with clear instructions.
Feb. 27, 2026
Harry was so helpful today with all the changes i needed done in gem pages. Thank you so much Harry
Feb. 26, 2026
The tech support here is seriously amazing! They helped me work through so many tough issues, and I’d totally tell everyone to go with them.
Feb. 26, 2026
I use Gem across all my stores and I cannot fault it! The support is always quick and effective, no being fobbed off like some Shopify app supports! The app allows you to make some really nice pages, really quick and easily and the load times are pretty good. Would recombed this for website!
Hello CELLER8, Thank you so much for your thoughtful feedback and for trusting GemPages across multiple stores. It is wonderful to hear that the app has been helping you create pages quickly and efficiently while keeping load times solid. We are also very happy to know that our support team has been able to assist you promptly whenever needed. If you ever have any questions or need a hand with anything in the future, please just let us know. We will gladly assist whenever you need support. Cindy GemPages Customer Support Supervisor
Feb. 25, 2026
The support team are fantastic and easy to communicate with.Dzung solved the issue i had and made the experience easy.
Feb. 25, 2026
I used GemPages to build out my entire website so that it looked exactly the way I wanted it to (the native Shopify builder is SO limited!). I just realized today that there was an issue with the Search function on all of my GemPages-built pages. I contacted support through the live chat function and was connected with a support person within 5 minutes. Tony was extremely helpful and expedited my issue to technical support. In under 30 minutes, they not only solved my issue, but included screenshots showing me exactly what they did to rectify it - amazing! This type of customer support is why I chose GemPages in the first place and I am SO happy I did! It's such a huge relief to be able to connect with a support team and get issues fixed in a timely manner when they arise. Highly recommend!
Hello Superior Feline, Thank you for taking the time to share such a detailed experience. We are very glad to hear that GemPages helped you build your site exactly the way you envisioned and that our support team could resolve the search issue quickly. Tony will certainly appreciate your kind words, and we are happy the screenshots and guidance helped clarify the solution. If you ever want help refining your pages or exploring new features, our team will be glad to assist. Justin GemPages Technical Support Leader
Feb. 25, 2026
MUY DESCONTENTA CON LA APP...SON INCUMPLIDOS...TE PROMETEN UN MES DE PRUEBA Y A LOS 8 DIAS SE VENCE Y TE ENVIAN UN COBRO DE $29.9 CUANDO DEBERIA SER DE $14 Y LO MAS PREOCUPANTE ES QUE DICEN QUE EL MES ESTA VENCIDO Y TENGO QUE PAGARLO DOBLE...ASI NO SE PUEDE!!!
Hola SHOPIFY ONLINE COLOMBIA, Lamentamos sinceramente la confusión y la molestia que esta situación le ha causado. Queremos aclarar que actualmente no ofrecemos un periodo de prueba de un mes. Según nuestro sistema, el cargo confirmado fue de $14.50 USD, y esta factura aún no ha sido pagada. Si ha recibido un doble cobro, por favor envíenos la factura correspondiente para que podamos revisarla de inmediato. En caso de cualquier error, procederemos con el reembolso sin problema. Además, usted es elegible para un reembolso, y estaremos encantados de gestionarlo siguiendo el proceso correcto. También notamos que el correo electrónico al que escribió no es el correcto. Nuestro email oficial de soporte es: [email protected] Nuestro equipo ya le ha enviado un correo con asistencia detallada. Le pedimos amablemente que lo revise y nos responda para poder ayudarle lo antes posible. Quedamos atentos a su respuesta. Saludos cordiales, Auri Customer Support Manager GemPages