All reviews

Rating Breakdown

  • 5
    95% (2,910 ratings)
  • 4
    3% (81 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (9 ratings)
  • 1
    2% (50 ratings)

Reviews with Text

  • 94% (2,868)
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5 / 5 Share

Nov. 14, 2020

The best page builder app for Shopify. GemPages lets you build exactly what you want. PLUS, terrific support.

Store

AquaLiv

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 31, 2023

I had a constellation of issues and started with just one or two, and Gem Support (Jane!) was on it immediately. The related other issues came in fast and furious and Jane was quick to understand and keep track of those too. They stayed with us until all the issues were cleared, working with us and their tech team in realtime to get it all cleared, with humor and diligence. A+ for sure.

Using app

Over 2 years

Total reviews

7

Average rating

5.0

4 / 5 Share

Nov. 12, 2020

perfect app to have a beautiful website, just some bug but it's fix quickly definitely recommand this app

Using app

About 1 year

Total reviews

6

Average rating

4.8

5 / 5 Share

Nov. 10, 2020

It's the best app. Although there was a problem with compatibility with the theme I used. They did their best to solve all the problems quickly.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2020

Great platform - very easy to make great looking pages. Could be some improvements surrounding making it easier to get each form factor looking good, but nothing's perfect! The support team is great - extremely helpful, have been fairly quick in response times and have always helped me resolve any issues that have popped up or questions I've had. Highly recommend!

Store

SARTORO

Using app

7 months

Total reviews

20

Average rating

4.8

5 / 5 Share

Nov. 9, 2020

I've been using Gempages for both my projets and my clients projects for a year now, and they've always been improving their soft and their customer support. They are quick to answer, and can help greatly. Once you master Gempages your shop will look like no one else's shop.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 7, 2020

Really flexible design options. Offers plenty of tools (from simple buttons to pop-ups, accordions, dynamic product lists, etc.) to make a wide range of UI designs. Great customer service.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 5, 2020

Great service, great products. Will use this app in my stores. Every month's updates are quite useful.

Store

MPOW

Using app

Over 1 year

Total reviews

8

Average rating

5.0

4 / 5 Share

Jan. 19, 2021

Good app, Only negative thing is that building large pages with many product slows the page, but Shopify problem.

Using app

4 months

Total reviews

13

Average rating

3.1

Developer Reply

Dear Leevi, Thank you so much for taking the time to leave constructive feedback on the app and service. I believe other users will find great value and have a better understanding of GemPages from your comment. At the same time, we’ve learned a lot from this that we should find a better and timely way to deliver the app’s related information to avoid unwanted confusion. I wish you and your family all the best and don’t hesitate to get in touch with us if you have any further questions. James | Customer Success Manager team

5 / 5 Share

Nov. 3, 2020

good app, it help me a lot ! the support team is always very kind and very competent ! i recommend definitly !

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 31, 2020

Fantastic customer service! Quick response time and the advisors are very accommodating in finding high quality solutions :)

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 26, 2020

I don't normally write reviews but this app is AMAZING. Customer service (Cindy) is really great. Just about nothing you can't do in this app.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 26, 2020

Easy to grasp and quite flexible possibilities for designers. Super helpful and effective support through the live chat.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2020

Holy crap I wish I had of jumped on Gempages sooner. Took a bit of time setting up the page, but probably the same as a stock Shopify page. But the difference is like chalk and cheese! Plus the support team are awesome

Using app

11 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 21, 2020

I used this app to help me to customize the product page. It works great. I can customize the content as I need. Also, the support service is awesome. They help me to fix the problem efficiently.

Store

OneOdio

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 21, 2020

Very good app. The service is perfekt Leo helped me very good and fast. She rected was very fast and solve the problem . i save a lot of money for programmer or other themes. Also i can do everything alone and when not the support is great and help you. They also show you how they fix the problem so i can make it in future at self. 5 of 5 points.

Using app

3 months

Total reviews

3

Average rating

5.0

4 / 5 Share

Oct. 21, 2020

I had the app active for 2 days. As i was on another project at the same time i realized i rushed too much to activate it and reached out the Gempages support to ask if i can stop it and keep the rest of the trial. I received positive answer that i won't loose the rest and i can come back to the app whenever i'm ready. I deactivated the app after this email on the 2nd day of using it. A week later i received an email stating my trial has expired, when i actually had not used it and for already 4 days i keep writing to their support but nobody cares to reply back!!! Updating my review, as i was contacted by the support and given a good proposition/solution. Will be able to evaluate the service itself, once i start using it.

Using app

1 day

Total reviews

9

Average rating

4.9

5 / 5 Share

Oct. 20, 2020

Well, I'm using Gempages for a week now and I'm really really satisfied ! I can personnalise my website with a huge variety of options and pretty easily. Their customer support is just amazing and very professionnal, they help you efficiently for every needs. I highly recommand Gempages !

Store

Māia

Using app

2 days

Total reviews

2

Average rating

4.0

5 / 5 Share

Oct. 17, 2020

Makes it much easier to customize home, product, or any page for that matter. No easy way to do this natively. This app is very much needed for anything custom. And support is super helpful with any customizations too.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 16, 2020

After spending a whole day redesigning my main product page, I finally hit publish and threw my hands in the air! I then tested the product and OH NO, it just refreshed the page rather than go to cart. I quickly got online to Gem and Cindy responded about 10 minutes later and guided me through what I had done wrong (choose button over product) and within minutes I was already to roll again, re hit publish and Hello Customers!!!! Thanks Gem, really enjoying this valuable app.

Using app

Over 1 year

Total reviews

2

Average rating

5.0