GemPages Landing Page Builder
All reviews
I've been using GemPages for a few months and am very happy with it. I found it intuitive to learn, and it's capable of everything we need it for. I've had a couple of technical issues and the customer service was excellent and solutions were found quickly! All good with nothing bad to report from my experience.
Easy to use app. Very quick and helpful support from the GemPages team.
Unfortunately, I spent hours working on a landing page for nothing. The AUTO save function and regular save function didn't work and the next day hours of work were for nothing. And the customer service is super incompetent. All they could tell me after hours was that the auto-save function worked and they couldn't help me. I will never use this software again.
Dear Lukas, We are deeply sorry to hear about the frustration that you experienced. We understand how valuable your time is and sincerely apologize for the inconvenience. Upon investigating your case, we did not find any issues with our app's auto-save or regular save functions, and we are truly perplexed by the unexpected behavior you encountered. However, we will make sure to deep dive to prevent the same issue occurs in the future. We regret if our customer service fell short of your expectations, and we apologize for any inconvenience caused by the delay in finding a resolution. We strive to provide excellent support to all our users, and we are sorry if we did not meet your needs on this occasion. If you would be willing to give us another chance, we would love the opportunity to assist you personally and ensure a smoother experience. Once again, we apologize for any inconvenience caused, and we thank you for your understanding. Best regards, GemPages Support Team
Their customer service is unmatched. They always fix any issues that arise in a timely manner!
Customer service is extremely helpful and responsive; I just started using but already have a great looking page in the works thanks to their help!
Ummm WOW!? I have never in my 4 years using Shopify have made it a priority to come back and leave a review on an app. this was the easiest and most simple, helpful advancement to my website. I created a new and beautiful homepage within 15 minutes very easily. I am very impressed
Took me a little learning but Tony in Support was awesome and guided me through. The issue was user error :) Have now done 2 pages will update on improved conversions a little later.
Love GemPages, super easy to use, looks great and the support is fantastic. Highly recommended!
Pauline was extremely friendly and immediately solved the issue for me by showing me how to fix it. Thank you very much.
Top Support, is the best page builder out there, I'm able to build million-dollar pages with no budget with these guys, running multiple stores with gem pages for 2+ years
staff very polite and concerned about solving your problems, 10/10
They are great! I had many questions today and most time they responded within 30 minutes and solved my issues.
GemPages is one of the best tools I have used so far. Their support isn't the fastest, but they always help, and they will even create a custom section for you personally that they don't have at all. Their AI in the new version is powerful and saves you time. Highly recommended.
Amazing tools and great customer service!
Wonderful experience! Customer Service is beyond excellent. So grateful I found this integration :)
どんどん使えばお得なアプリ。 感覚的にページデザインができるので、私のようなコード編集ができない人にとってはとても助かります。 今の所、日本語対応していませんが、FAQページは自動的に日本語に翻訳されるようになっていて、とても効率は良いです。(ただまぁ、ちょっと自然な日本人によるガイダンスが欲しいところではある。でもShopifyのヘルプより読みやすい。) サポートのメンバーはメッセージを日本語で送っても翻訳して英語で送っても、とても親切に答えてくれます。もっと日本人ユーザーの解説動画が増えれば、嬉しいですね。
Annie was of extreme help to me , she stayed on chat with me to help me trouble shoot all my tech issues and she also taught me how to correct things myself . I was almost going to give up and switch to a different third party app but because of Annie I will be keeping Gempages . She was truly extremely helpful . thank yo so much Annie for fixing all the issues I couldn't fix .
Not only is GemPages an amazing application, their development and support staff are top-notch. The GP development team continually improves the product to keep up with Shopify's most recent updates. The GP support staff is responsive, friendly, and knowledgeable. They are equipped to handle your questions or provide a quick fix. As a former Shogun user, we prefer GemPages ease of use, protection of content, and high-quality customer service.
Great app to get the maximum out of induavility, which is an important point for online stores nowadays. The support team helped me with an individual technical problem. Highly recommended!
Other ratings here are about how good something works, and indeed GemPages does a good job. But what really matters to me is also what happens when something doesn‘t work. Here, the custumer support really comes to shine. In a really friendly manner you can be sure that your problem will be solved.
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