GemPages Landing Page Builder
All reviews
i love the flexibility that this app gives me to more easily customize specific pages and awesome customer service! i had multiple technical questions about how to implement certain features and tina was incredibly helpful and quick to respond!
Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages!
Great customer service and quick response. Recommended.
Very helpful and was able to create a customization for me that I did not think I'd be able to achieve. Quick customer support
We've been using GemPages for quite some time now, and we are absolutely delighted with the level of customization and user-friendliness it offers. Recently, we encountered an issue, but the support team was there to assist us every step of the way. We are incredibly grateful that they were able to recover some of our live pages. Their dedication to customer satisfaction is truly commendable.
We're so happy to hear that you and your team find GemPages helpful to your projects. They're amazing! If there is anything more we can help, please do let us know. We're always happy to give you a hand!
As a team without webdeveloper, GemPages was very accessible and intuitive to build a beautiful store. The support team is amazing, and the tech team even helps us to write custom code. We are very happy with this page builder!
Tina's expertise truly shines as she effortlessly turned a challenging task into a seamless process. Her extensive knowledge made all the difference.
Horrible customer support. Once you get them on, they are helpful but it takes DAYS to get anyone to reply. I work with website builders all the time and gempages have so many issues. The platform is super unreliable and makes changes itself. This is why you need constant help from the support who are impossible to reach. So unfortunate since the builder is very promising but any moment your live page can randomly change and stop working and thats just not realistic for a business. Ive never had such an unreliable experience with any softwares or platforms. I really dont understand where all the 5 star reviews are coming from.
Hi Disainify, We sincerely apologize for the inconvenience you've experienced with our customer support and the issues you've encountered while using GemPages. We truly value your feedback and understand your frustration. We want you to know that we've taken your concerns seriously and are actively working to address the issues you've raised. Our team is dedicated to improving the reliability of our platform and ensuring that such random changes and disruptions do not occur in the future. We also acknowledge that our response time has been slower than ideal due to our current staffing situation, and for that, we are truly sorry. We are actively working to increase our support capacity to provide quicker assistance to our valued customers like you. We genuinely appreciate your patience and understanding during this time, and we encourage you to reach out to us again if you encounter any further issues. Your feedback helps us make GemPages a better tool for businesses, and we're committed to ensuring your experience improves. Thank you for choosing GemPages, and we look forward to serving you better in the future. Warm regards, GemPages Support Team
Very easy to use once you get your head around it or if you have use other landing page builders. I think this is one of the better ones I have used and responsiveness is also great. I add a couple of issues displaying Afterpay and Recharge but the GemPages team were quick to help and fixed it. Loving this app!
These guys charged me for 13 months of 29.99 charges of this app after my store closed and I paused Shopify. I didn't ever uninstall it, I thought it was paused. I literally asked them in several emails to reconsider, refund only half, etc and they wouldn't budge, blaming me, their customer for not uninstalling the app. They would only refund one month citing "fairness to all" in the refund policy". So I logged back in and left this review. Beware
Hi Nico, We deeply apologize for the inconvenience you've faced and appreciate your feedback. We understand your frustration regarding the unexpected charges while your store was paused but the app wasn’t uninstalled. Our refund policy aims to be fair and transparent to all users while encouraging proactive management of subscriptions. Although we couldn't provide a full 13-month refund, we offered a one-month refund in goodwill, recognizing our shared desire for resolution. Please know that we never intended to blame you. Your review helps us improve our communication and policies. If you have further concerns, please reach out directly. Thank you for your understanding. We hope to regain your trust and provide a better experience in the future. Warm regards, GemPages Support Team
I have been using Gempages for about a month now and it has been an incredible experience so far. To start, this app is incredibly user friendly and there are no limitations to what you can create. Whenever i experience some challenges, the support team is always there to help. Keep in mind that the time of day you'll get active support depends on your time zone, but they will always get back to you in a very timely manner. Whenever I chat with support they are there every step of the way to help me. That has been the best part of using the service. The price is also very affordable, which is what drew me into it at first when I compared it to similar apps. I started building one page as part of the free option then quickly realized how much value for money there is with this app so I have now built out more pages. I also love how there is a minimal learning curve. I HIGHLY recommend GemPages!!!!
Hi there, Thank you so much for taking the time to provide feedback. We're so happy to hear that you and your team find GemPages helpful to your projects. We are also so delighted that you rated our service 5 star as we strive to provide the best customer service for all our customers. Don't hesitate to reach us if we can do anything to assist! Best wishes!
Totally recommended! It is an amazing app that allows you to customize your store with cool designs and many options. Their customer service is the best and they are always willing to help you achieve the result you want. Do not look for more options, work with them :). Thank you!
Ottimo prodotto e customs service.
Used them since 2022 and the support has always been excellent.
I'm a small business owner and at the moment don't have the privilege of hiring a web developer so I'm doing everything on my own, GemPages is by far the best website builder I've tested. It's fairly easy to use and learn, you don't need to be a professional to understand it and I love that. As with any app it takes time to get to know especially if you're a beginner but it's definitely not rocket science. It is on the pricier side if you would like to take advantage of all the features but all worth it in my opinion. Super excited for v7 to come out to be able to experience the current beta features in their full potential. This changes the game for people like me! Amazing customer service. Liam was so great at responding and helping me navigate a few things, something that should've taken 24 hours, took him 30 minutes. Very communicative and supportive! I'd 100% recommend GemPages.
I appreciate your feedback and I'm glad to hear that GemPages has been a valuable tool for your business. As a business owner handling everything on your own, finding a user-friendly website builder like GemPages is crucial, and I'm pleased to know it's been the best one you've tried. I understand that the pricing might seem a bit higher for full feature access, but it's wonderful to know that you consider it a worthwhile investment. Your positive experience with our customer service, particularly with Liam, highlights our commitment to quick and effective assistance. Thank you for the vote of confidence in recommending GemPages. Should you ever need further support or have more feedback to share, please don't hesitate to reach out. Your success is important to us!
Positives - very easy to use, much more flexibility and design options than you have with Shopify's built in page builder. So the ultimate final product is much better and more attractive. Negative - stunning wait times for assistance, and the current V7 doesn't allow you to break up any information in the standard Shopify product description (as the app description says it does) so the Product Description module has zero flexibility, which is a BIG problem for templates, since I have a serious need for this kind of function.
It is a lifesaver for someone who can build a decent Shopify website on her own without spending a lot for store development. Lot of possibilities to design on your own and customize things.
Thank you so much for leaving us a review! It really means a lot to us to hear that GemPages has been easy to use and a lifesaver. Your honest feedback about the positive experience motivates us to continue improving the app for you. I'll be sure to share these kind words with the entire team. Please let us know if there's anything else we can help you with.
Excelent App and very fast customer service. Highly recommended. This is by far the best page builder in the store.
wir wüssten nicht wie wir unseren Shop ohne Gempages umgesetzt hätten! Im Aufbauprozess hat uns der Support IMMER geholfen, egal wie kompliziert das Problem war. Wir haben wirklich noch nie so einen guten Kundenservice erlebt. Unsere absolute Lieblingsapp. Wir freuen uns auf die weitere Entwicklung! :)
Really easy to use app with a range of templates and easy to customise to your needs. Fantastic support team that stay on the live chat until you have successfully resolved your challenge. Highly recommend.
I have no programming background which is why gempages is so good for me. Its drag and drop everything! And it works! No bugs. Great service A+
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