All reviews

Rating Breakdown

  • 5
    95% (2,896 ratings)
  • 4
    3% (81 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (9 ratings)
  • 1
    2% (50 ratings)

Reviews with Text

  • 94% (2,856)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 15, 2020

Absolutely the best experience I've had ever with web development. Seriously, I was recommended to use Gempage through a Shopify rep when I told her I needed a developer. She looked at my site and wrote to check Gempage out. So I did. I signed up for the 10-day trial and within a few hours I signed up. I recommend this for anyone who needs to modify their products page and their homepage. The templates, the customer service, everything!!! I had a rep named Steve who guided me and fixed what was needed. My site looks better than ever. Now to make sure it's optimized. I believe they may do that too? Not sure.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2022

Very affordable application which gives you the free hands to customize all pages on your shopify store. Support is very friendly and goes the extra mile to help you with your request and concerns. Highly recommend the Advanced plan as you are really getting what you are paying for. It's a plus that the technical team is working on implementing new upcoming features which makes the development of new stores a breeze. Thank you million times!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 10, 2020

Outstanding customer service! Fast, friendly and most important, very helpful. Had some questions meanwhile and the service was always perfect! Would give a 6 star rating if possible ;-)

Store

PooPick

Using app

29 days

Total reviews

10

Average rating

4.8

Developer Reply

Thank you so much for this stunning review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime! Janie | GemPages team

5 / 5 Share

Dec. 8, 2020

Great App, a lot of functions! Love how detailed everything is. The support team is incredibly helpful, they helped out and fixed problems with the code. Ken replied very fast and understood exactly what I needed.

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review. We are thrilled that you are enjoying GemPages and that you found it easy to use! It's looking awesome! Ken was awesome. I will surely pass your kind words onto him! Thank you so much! James | GemPages team Feel free to let us know whenever you need assistance!

5 / 5 Share

Dec. 8, 2020

Very easy to use! Has lots of creative features you can edit and personalize. Very fast support too, I appreciate Steve for helping sort out a roadblock too!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2020

This app is fantastic and easy to use . It's for everyone you don't need to be an expert. The support team is always helpful

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2020

It's a great app! I have to admit that it's hard in the beginning when you have no experience. It takes some time to practice in order to build your perfect page. Their team support is so good and helpful. You can do everything with their support. Highly recommended!

Using app

2 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Dec. 4, 2020

I used this app to build my product pages. it was helpful, to bad though it doesn't work with the Recharge subscription app on the improved shopify platform at least according to Recharge representative. but anyway when I had a question Marc was helpful with all my concerns and prompt so I am grateful for that!

Using app

9 days

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for your feedback, my friend. It’s all our pleasure to assist you along your journey with us. In the meantime, Recharge is working fine with our page builder. If you found any issue when trying to integrate Recharge with GemPages or need any further assistance, please don't hesitate to let us know, our support team will help you with our best Sincerely, Janie | GemPages Team

5 / 5 Share

Dec. 3, 2020

GemPages has been awesome. I had a little issue with loading some photos and removing trust badges. The customer service agent Steve was super helpful in figuring it out and resolving the issues. They have excellent customer service if you run into trouble. 5 stars, thanks GemPages

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 2, 2020

Great customer support! Had an issue with my theme and contacted gempages through the live chat. They fixed the problem within half hour!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2020

Excellent quick and responsive Gempages tech support re: an issue being rendered mobile responsive. Thanks Liam. I'm impressed by your speed and efficiency.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 1, 2020

Great app, easy to use, and best customer service! Cindy quickly answered and helped me to solve the some of the problems on my homepage professionally. I highly recommend this app. You can do many things with this app to make your site look nice and professional.

Using app

3 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Nov. 30, 2020

This program gives you far more options then the regular shoplifty editor. And the support is quick to respond to your questions. Seeing and having separate editing for each type of device from desktop to mobile is extremely useful.

Using app

About 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your review! I'm happy to hear that the support team could help you out! James | Customer Success Manager

5 / 5 Share

Nov. 27, 2020

Excellent app with outstanding customer support. We are really impressed by how Gempages allow us to create landing pages without touching the code.

Using app

4 months

Total reviews

4

Average rating

4.5

5 / 5 Share

Nov. 26, 2020

Finally we can customize the front-end of Shopify to our specific needs!! Intuitive and fast to get started, many good ideas of little hacks like re-usable blocks. Support is reactive and very helpful, important to continuously evolve the website. This takes us in another stage of developing out business, lots do look forward to !

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2020

GemPages is the #1 Page Builder on Shopify, their customer support team is extremely friendly, they will help you sort any kind of issues that you may face. Their response rate is very fast. Thank you GemPages, you are the best

Using app

20 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 25, 2020

Love gempages! It's a huge asset for our business. Their customer service is fantastic as well. Any time we need a hand they're always very helpful and friendly!

Store

MIKUNA

Using app

9 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 25, 2020

Super cool builder! easy to use and ables you to customize all pages at will. Would definitely recommend.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 25, 2020

Great customer care! They were very helpful, nice and fast to solve the various problems we had. I recommend the app

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 23, 2020

I’m not a techie but Gem Pages has proven easy to navigate and implement. And the customer service - responsive, thoughtful - has made it that much more enjoyable when I do hit a snag and need some help.

Using app

Over 2 years

Total reviews

7

Average rating

5.0