All reviews

Rating Breakdown

  • 5
    95% (4,340 ratings)
  • 4
    3% (121 ratings)
  • 3
    1% (26 ratings)
  • 2
    0% (21 ratings)
  • 1
    2% (80 ratings)
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5 / 5 Share

Feb. 6, 2021

Very professionnel for help you and app very good for page ! Thank you team. My shop now is very good

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2021

Very helpful customer service and instant response. This app includes almost all functions and tools that you need for designing a website.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2021

The app is great and the customer service is even better! Great and responsive support team. Highly reccomend

Using app

About 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Hi my friend, I would like to express my sincere gratitude for your recommendation! We're so happy to hear that you and your team find GemPages helpful to your projects. They're amazing! If there is anything more we can help, please do let us know. We're always happy to give you a hand! Best wishes!

5 / 5 Share

Feb. 5, 2021

The Support Team is very polite and quickly solves your problems. Within a few minutes my problem got fixed and I was good to go. Awesome App

Store

MOPTOP

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages! Let us know via live chat or email [email protected] if there is anything else that we can help you with!

5 / 5 Share

Feb. 5, 2021

very nice useful app , wich has a lot of easy tutorials on youtube with quick customer service !! I am more than satisfied,

Store

Aveur

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We're proud to companion with your business. I'm glad to hear that the support team was there to help you get familiar to GemPages. If there is anything more we can do to assist, please do let us know via live chat or email [email protected]. Thank you very much!

5 / 5 Share

Feb. 4, 2021

Excellent page builder app! But what makes this the best app on Shopify is the customer service team especially Liam and the IT team who have gone above and beyond to help me with all my special requests to make my page look professional and fantastic. I got the professional plan so I can have live support and it is worth every single penny. I can feel he truly wants to help and that's what makes him the best! Thanks again Liam!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 4, 2021

Guys if you are store owner and not using this you are leaving money on the table , the app is amazing and their support is great i really enjoyed using it

Store

Kygo US

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2021

Very useful app to make your shop look different and adapt to different devices and try different landing pages. Their help support is also very good

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2021

It's a powerful app and you can just make the pages that you want. I have a lot of questions but the support team helps me patiently every time. Thx!!!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2021

This is app so fantastic, but what I love the most is their customer service team, the most helpful and competent advisors ever! Love

Store

Zabos

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2021

I had a pressing issue and an unwavering support rep in Leo. Leo stuck with me and persisted including sending me screenshots and a loom video on how to exactly fix my problem. Awesome super fast support response time. Leo never left me hanging and saw through the fix.

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2021

Customer service is incredible. Use them to build custom funnel LP. All bugs fixed in minutes. Highly recommend.

Store

GEN2

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2021

Couldn't have been any better tbh. Excellent app to build professional and attractive pages. Customer support is phenomenal!

Store

Cloudzy

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2021

Absolutely amazing Customer Service. No matter who you speak to, Steve, Liam, Cindy, April and all the others, they are always lightening fast to help with any request you might have. Had several customizations done to my 30+ shops and there was not one instance where they couldn't help or found a workaround. The app itself makes it easy to build the shop you want even as a non developer. This app solved what should be a shopify native feature - in a perfect way.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Our team thrilled to receive such great rating. Happy to hear that you enjoy the app. We are thrilled that you loved your experience. Our support agents will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and looking forward to have more grateful experiences in the future! If there is anything more we can do to assist, please do let us know via live chat or email [email protected]. Thank you very much!

5 / 5 Share

Jan. 29, 2021

The only limit to the amount of customization with this app is your imagination! Been using GemPages for around 6 months and I feel as if I'm still just scratching the surface on what I can create.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking your time to leave us this review! Happy to hear that GemPages provided you the customisation options that you were looking for! They're looking stunning! Don't forget to reach us via live chat or email, if you need us we are there to help!

5 / 5 Share

Jan. 29, 2021

Really amazing support! Helped me a lot already. You can build nearly everything you want and if you got any problems the support will help you out asap.

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking your time to leave us this review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages! Don't forget to reach us via live chat or email, if you need us we are there to help!

5 / 5 Share

Jan. 28, 2021

One of the best customer service I have come across. The app itself is amazing and the customer support is even better. Went above and beyond with the enquiries. Would recommend to anyone!

Using app

3 months

Total reviews

9

Average rating

4.6

Developer Reply

Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. Our support team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and looking forward to have more grateful experiences in the future! All the best, Cindy | Customer Success Team

5 / 5 Share

Jan. 22, 2023

Updated: This app is the cornerstone of my entire store. The support goes out of their way to even give you code snippets for advanced stuff. The support is amazing and always responsive. The quality of my websites are professional. You don't need a Click-Funnel app at all as this will do it all. Best App I use! My one main gripe, is that the editor gets slow, when editing for more than 15-minutes and has to be restarted. This is in all browsers, so I hope they address this. Just wanted to update my review to saying that this is the best customer support I ever experienced. They went over and beyond to help with coding!

Using app

About 2 years

Total reviews

18

Average rating

4.0

Developer Reply

We're proud to companion with your business. Glad to hear that our support agents was there to help you get familiar to GemPages. If there is anything more we can do to assist, please do let us know via live chat or email [email protected]. Thank you very much!

5 / 5 Share

Jan. 28, 2021

Having been using gempage for almost 1 year, always satisfied with this page tool, I love this app, my store can not without it, and also their service is awesome!!!

Store

Ultenic

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi my friend, Wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime. Cindy | GemPages Customer Success Team

5 / 5 Share

Jan. 28, 2021

Excellent support and awesome, flexible interface. We use this app for every subpage on our site. Great app, thank you!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this excellent rating. We really appreciate your business. Let us know via live chat or email [email protected] if there is anything else that we can help you with!