GemPages Landing Page Builder
#1 Conversion-focused Page Builder to grow your business
Rating
4.8
feedback
4,590
chart
#282
All reviews
Rating Breakdown
Review RSS Feed
Jan. 4, 2021
Customer service is truly amazing. I mean, Bravo! The app itself allows me to put my ideas from my head to my website. Truly really great experience
Thank you so much for taking your time to leave us this review! Glad to hear that GemPages was helpful to create your pages. They're looking stunning! Besides that, we put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Don't forget to reach us via live chat or email - [email protected], if you need us we are there to help! Cindy | GemPages Customer Support Team
Jan. 1, 2021
If you are on EST then don't waste your time downloading this app. Most of their support team is on GMT +7 and they will take forever to solve simple issues with their app. There are a ton of bugs that need to be addressed by this developer
Hi my friend, Thank you for your honest review. Our team is trying our best to build a new different team that supports the EST timezone and hopefully, the service will be even faster soon. Also, I'm very sorry to hear you had such a negative experience with the issue due to the confusion of 3rd Apps ( the review and discount table app ). Our tech staff stepped in and helped to solve these confusions very quickly after that. Please help me check it again on your end and let us know how it goes, my friend Thank you once again for bringing the issues to our attention. I can understand your experiences and look forward to providing a much better experience in the months to come. Your feedback may decide which we will implement to GemPages page builder in the next updates, so if you have any other feedback or questions, please don't hesitate to contact us via Livechat or email address [email protected]. I'm always behind and make sure your feedback has been listened to consistently. James | Customer Success Manager
Jan. 1, 2021
I love this app so much!! boost my sales every single day. Thank you guys. and awesome customer service! <3
Jan. 1, 2021
Gem Pages is easy to navigate. The 24hr support is outstanding. I thank April for explaining how to load sub-page URLs into product images. Keep up the great work!
Dec. 31, 2020
I have been using GemPages now for about a half of year. Since day 1 I have been receiving continued top notch support on my questions. They are fast to reply and have resolved all of my questions! I love the customization I can achieve with my store using this app and has help drive my sales higher! Defiantly my go-to and favorite app!
Dec. 31, 2020
A very friendly customer service. I thank Steve for his kindness and professionalism. I recommand this app!
Dec. 31, 2020
An amazing page builder that gives you the flexibility to design product and landing pages in a super easy way - I really think it's a must. I'd give it 4 stars as there are little features missing here and there (that surely will be added with time), but the support team is simply outstanding, quick and helpful (6 starts over 5), so they deserve the 5 stars. Looking forward to keep using it and for the future upgrades!
Dec. 30, 2020
Installing this app is the best decision I've made for my store. Going with the pro version was probably the other best decision. Their live chat customer support has been INSANELY helpful! I had a few issues with other apps not integrating properly and GemPages support jumped in and fixed all my issues. I am so grateful!
Dec. 30, 2020
The app is good, and the support is GREAT. Liam was amazing handling my issues one by one. It's important to have great support because time is money, as we all know. Great service
Dec. 30, 2020
The page builder is super easy to use, takes a while to navigate however Customer Service is very very helpful so makes the process very pleasant to deal with. Big shout out to Liam who was amazing!
Thank you for leaving us such a wonderful review. We love to hear how your experiences are with our product page builder and our services. Also, Liam will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and looking forward to having more grateful experiences in the future! Cindy | GemPages Support
Dec. 30, 2020
With GemPages it is really easy to build high-converting Landingpages in a fast and reliable way. It makes our split-testing process quick, cheap, and easy. We have improved our conversion rate significantly since starting to use gempages. Whenever there is a bug or problem the support team is quick to respond and fix the issue. Overall I am extremely pleased with my experience and would recommend it to anyone else!
Using app
Almost 4 years
Total reviews
3
Average rating
5.0
Thank you so much for taking your time to leave us this review and your recommendation! Glad to hear that GemPages was helpful to create your pages. We are trying to improve our page builder and bring many amazing features to our customer. Don't hesitate to let us know if there is anything more we can do to help. We're always happy to assist!
Dec. 30, 2020
The customer service is hands down the best!!! Had some issues with my new version of my product description not showing up on my product page in my Gempage account. Contacted Liam and he jumped right on it. With in a few minutes he had it fixed. He even went the extra mile to send me an article on how to convert more sales. Hands down the best!!!
We're proud to companion with your bussiness. Glad to hear that Liam was there to help you get familar to GemPages. I'll surely pass your kind words onto him. If there is anything more we can do to assist, please do let us know via live chat or email [email protected]. Thank you very much!
Dec. 29, 2020
This app is AMAZING and the service is awesome! I got extremely fast service on a question that I had been trying for a couple hours to troubleshoot myself. I should have asked earlier because Ken was able to fix it for me within minutes. Super user friendly and intuitive interface on the app as well- I've been able to make a lot of pages myself in just a couple hours that I would have otherwise had to hire out.
Thank you for your review! We are so happy that our support agent - Ken, he was there to assist you, everything looks fantastic. Don't forget to reach us via live chat or email ( [email protected] ), if you need us we are there to help!
Dec. 29, 2020
Very great apps. Flexibility, design. Congrats ! More, perfect Customer service. I love it I recommend
Thank you for the recommendation words you wrote on your feedback. Also, thrilled to hear that you have amazing experience with GemPages and our service! Don't hesitate to reach us via live chat or email, if you need assistance. Thank you again! Leo | GemPages Customer Support team
Dec. 29, 2020
Super recommeded. It improve my conversion rate from 2% to 4% Thank you! . Great customer service great developer!
Thank you for your review & your recommendation! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages!
Dec. 29, 2020
GemPages is great to stand out from other competitors. I use it on every store I got and it makes it kinda easy to add trust elements and other conversion rate improving elements. Would love If there comes a Woocommerce integration in the future, too! Also a very fast responding service, helped me out a few times already!
Hi my friend, I would like to express my sincere gratitude for your suggestion! Also, providing an enthusiastic service to our clients is very important to us. Please don't hesitate to let us know if there is anything more we can do to help. We're always happy to assist! Cindy | GemPages Customer Services
Dec. 29, 2020
Very nicely designed web site builder. Really helpful for those who don't know how to write any code like me. Very great customer service to let users know what to do if we are unable to deal with some difficult issues when building the web page.
Thank you so much for your review and recommendation! Happy to hear that GemPages provided you the customization options that you were looking for! Also, we really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime. Liam | GemPages Customer Support team
Dec. 28, 2020
Really great customer service. There's a good amount of templates for every niche. Customer Support is one of the best out there. Love it!
Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages!
Dec. 26, 2020
Absolutely love, love, love this page builder, super easy to learn and builds really compelling landing pages. The pageload speed is really good also. As good as the app is, I love the Customer Support team even more. Big shout out to Cindy, April and Liam.
Thank you so much for this stunning review. We really appreciate you being a customer and helping to share the word about us. Also, glad to hear that Cindy, April, and the others were there to help you get familiar with GemPages. If there is anything more we can do to assist, please do let us know via live chat or email [email protected]. Thank you very much!
Dec. 25, 2020
Excellent app and awesome support.. what else a guy could ask for?! They are available to help anytime.. even on christmas eve..
Hi my friend, Your review helps us so much and we can’t thank you enough for taking the time to write it. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and looking forward to have more greatful experiences with our Shopify page builder - GemPages in the future! We wish you a Merry Christmas!