All reviews

Rating Breakdown

  • 5
    95% (2,864 ratings)
  • 4
    3% (76 ratings)
  • 3
    0% (12 ratings)
  • 2
    0% (9 ratings)
  • 1
    2% (51 ratings)

Reviews with Text

  • 94% (2,834)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 27, 2025

great app, wonderful support

Using app

Almost 2 years

Total reviews

2

Average rating

3.0

Developer Reply

Hi Chef Preserve, Thank you for taking the time to share your thoughts. It’s great to know that GemPages and our support team have been a good match for your store. Reach out anytime you’d like more tips or guidance. We’re always here to lend a hand. Emma GemPages Customer Support Supervisor

5 / 5 Share

Sept. 27, 2025

The customer service team from GemPages is phenomenal. They are very responsive and provide great results and solutions. Their page builder tool is feature-rich and provides everything I need to create and design great looking and functional website pages. I highly recommend their page designer tool and their customer support is superior to others I've experienced.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Good day OmegaREBOOT, We truly appreciate your thoughtful words. It’s fantastic to hear that both the GemPages builder and our responsive support team have helped you design and manage your pages more effectively. Should any new projects or challenges arise, our team will be ready to assist right away. Auri GemPages Customer Support Manager

5 / 5 Share

Sept. 27, 2025

GemPages is one of the most flexible page builders I’ve used on Shopify. The drag-and-drop editor makes it easy to create professional-looking pages without coding, and the library of templates saves a lot of time. I really like the integrations with apps, the responsive design options, and how smoothly it connects with Shopify’s product system. It’s packed with features but still user-friendly, a great tool for anyone who wants full creative control over their store.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Hello TechNeckFix, We’re so pleased that GemPages has made creating professional pages easier for you and that the integration with Shopify fits your workflow well. Your feedback helps us keep improving every day. Whenever you’d like guidance or inspiration for your next project, we’ll be glad to help. Cindy GemPages Customer Support Supervisor

5 / 5 Share

Sept. 29, 2025

thanks for fixing. Used this app for about 3 years.

Using app

Over 2 years

Total reviews

3

Average rating

3.7

Developer Reply

Hi Lux and Miles, It’s wonderful to know that GemPages has supported your store over the years and that our team could help get everything running smoothly again. We appreciate your continued trust in us. You can always rely on our support whenever something new comes up. Bella GemPages Customer Support Supervisor

5 / 5 Share

Sept. 26, 2025

Store

EVAYA

Using app

11 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello EVAYA, Thank you for sharing your feedback. We are happy to know that you are enjoying GemPages and that it meets your expectations. If you ever have questions or need guidance, our team will always be here to help. Emma GemPages Customer Support Supervisor

5 / 5 Share

Sept. 26, 2025

Gem Pages support is fantastic. They are always online to help with anything that goes wrong, even with integrations with other applications that your website uses. I'm so happy with the support they provide. Jamie was on my support chat this evening and he was fantastic.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Good day Lifetribe Label, We are delighted to hear that our support team was able to help you quickly and effectively. Jamie will be so pleased to know his assistance made your experience even better. Should you need help again in the future, our team will be ready to assist. Cindy GemPages Customer Support Supervisor

4 / 5 Share

Sept. 26, 2025

insanely good customer service. software hard to use at points.

Store

OVAWI

Using app

About 2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 25, 2025

Extraordinaria experiencia con su servicio de atención al cliente. Muchas gracias!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hola Simple Mezcla, Qué alegría saber que tuviste una experiencia tan positiva con nuestro equipo de atención al cliente. Apreciamos mucho tus amables palabras y tu confianza en GemPages. Si necesitas ayuda o soporte adicional, estaremos encantados de asistirte. Bella GemPages Customer Support Supervisor

5 / 5 Share

Sept. 25, 2025

Very useful app and very good tech support!

Store

Veluno

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Good day Veluno, Thank you for your kind words. We are happy to hear that you find GemPages useful and that our technical support met your expectations. If you ever need further help, our team will always be ready to assist. Justin GemPages Technical Support Leader

5 / 5 Share

Sept. 25, 2025

Ken has been very prompt in responding to all my queries while I am working on Gempages. Thanks Ken.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Vitolume, We are delighted to hear that Ken was able to respond quickly to your queries and help you work smoothly on GemPages. Your appreciation will surely make him smile. If you have more questions or need any guidance, we are right here to help. Bella GemPages Customer Support Supervisor

5 / 5 Share

Sept. 25, 2025

客服非常热心,会帮忙解决各种问题

Store

DeckTok

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

你好 DeckTok, 感谢你的好评。我们很高兴知道我们的客服团队在你使用 GemPages 时提供了热情和高效的帮助。 如果今后你有任何问题或需要更多支持,我们随时乐意为你服务。 Emma GemPages Customer Support Supervisor

5 / 5 Share

Sept. 24, 2025

excelente servicio, atencion amable y oportuna

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hola Essencia & Estilo, Nos alegra saber que recibiste una atención amable, rápida y de calidad por parte de nuestro equipo. Agradecemos sinceramente tu confianza en GemPages. Si necesitas más ayuda, estaremos encantados de asistirte. Bella GemPages Customer Support Supervisor

5 / 5 Share

Sept. 24, 2025

Using app

5 months

Total reviews

6

Average rating

4.3

Developer Reply

Hello Bobotails, We appreciate your positive feedback. It is great to know that GemPages and our support team have provided you with a smooth experience. You can always count on us whenever you need assistance. Cindy GemPages Customer Support Supervisor

5 / 5 Share

Sept. 24, 2025

Great customer support!

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Good day KUDL®, We are grateful for your kind words. It is wonderful to know that our customer support has met your expectations. Our team is always here whenever you need help or guidance. Emma GemPages Customer Support Supervisor

5 / 5 Share

Sept. 23, 2025

Very good experience of using it, this plugin not only makes my web design very convenient, but also has some technical glitches that the team can quickly contact and help me solve problems online.

Store

My Store

Using app

9 days

Developer Reply

Hi My Store, We appreciate you taking the time to share your experience. It is great to hear that GemPages made your design process easier and that our team could help resolve your technical issues quickly. If anything else comes up, our support team will be glad to assist you. Auri GemPages Customer Support Manager

5 / 5 Share

Sept. 23, 2025

absolutely seamless experience :)

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello VOGUENOW, We are so pleased to know that your experience with GemPages has been completely seamless. Your feedback truly means a lot to our team. If you ever have new ideas or need any guidance, we will always be here to help. Bella GemPages Customer Support Supervisor

5 / 5 Share

Sept. 23, 2025

Staff are always helpful and response as fast possible.

Using app

Over 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Good day ARC IBERICO IMPORTS, We are delighted to hear that our staff have been helpful and responsive throughout your time with GemPages. It is wonderful to know that our support continues to meet your expectations even after all these years. Should you require any further assistance, our team will be ready to assist you at any time. Cindy GemPages Customer Support Supervisor

5 / 5 Share

Sept. 23, 2025

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello Better Woofs, We appreciate your kind words and are thrilled that GemPages has met your expectations. It is always rewarding to know that our users enjoy the experience. If you ever need guidance or support in the future, our team will be here to help. Bella GemPages Customer Support Supervisor

4 / 5 Share

Sept. 23, 2025

I'd give this app 5 stars but the daytime customer service staff are much less knowledgeable and efficient... The staff that work overnight are very helpful.

Using app

About 2 years

Total reviews

8

Average rating

3.9

1 / 5 Share

Sept. 23, 2025

Using app

7 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi Pro-Fit Golf, It's Auri, GemPages Customer Support Manager. 1st of all, I'm very sorry for the unpleasant experience. I have seen that you contacted us a couple of days ago about the code conflict, and our CS team was able to assist you on that. I have also sent you a message to support you further if you have any other inquiries. I'm looking forward to supporting you further. All the best, Auri GemPages Customer Support Manager