All reviews

Rating Breakdown

  • 5
    95% (2,864 ratings)
  • 4
    3% (76 ratings)
  • 3
    0% (12 ratings)
  • 2
    0% (9 ratings)
  • 1
    2% (51 ratings)

Reviews with Text

  • 94% (2,834)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 23, 2025

Une équipe disponible et toujours prête à vous aider ! J'apprécie grandement leur soutien qui est très important. Merci à Tony qui a su résoudre un problème que je rencontrais depuis plusieurs jours !

Store

Samenra

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Bonjour Samenra, Merci beaucoup pour votre message. Nous sommes ravis d’apprendre que notre équipe vous a apporté un soutien utile. Tony sera très heureux de savoir qu’il a pu vous aider à résoudre ce problème. Si vous avez besoin d’aide ou de conseils supplémentaires, notre équipe est toujours à votre disposition. Cindy GemPages Customer Support Supervisor

5 / 5 Share

Sept. 22, 2025

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi day-guard, Thank you for your positive feedback. It is wonderful to hear that you have enjoyed your experience with GemPages. Please feel free to reach out anytime you would like further support. We are always glad to assist. Emma GemPages Customer Support Supervisor

5 / 5 Share

Sept. 22, 2025

The application is very good, Ken gave me very good support, he helped me and solved everything quickly, without a doubt they have a 5/5 rating.

Store

Lumify

Using app

About 9 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 22, 2025

Store

Deloü

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Hola Deloù, Gracias por compartir tu experiencia. Nos alegra saber que estás satisfecho con GemPages y nuestro servicio de atención. Puedes contar con nosotros siempre que necesites asistencia. Emma GemPages Customer Support Supervisor

5 / 5 Share

Sept. 22, 2025

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Olá Frutificado, Ficamos muito felizes em saber que você está satisfeito com o GemPages e com o suporte da nossa equipe. Agradecemos de coração pela confiança. Sempre que precisar, estaremos prontos para ajudar. Cindy GemPages Customer Support Supervisor

5 / 5 Share

Sept. 22, 2025

They help very well. CS is high level and quick

Using app

9 months

Total reviews

5

Average rating

5.0

Developer Reply

Good day Moska Cosmetics, We appreciate your kind feedback. It is great to know that our customer service met your expectations in both speed and quality. Should you need any more assistance, our team will be happy to help. Justin GemPages Technical Support Leader

5 / 5 Share

Sept. 22, 2025

Thanks so much

Store

BOLDIER

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

1 / 5 Share

Sept. 21, 2025

Bad Support i am waiting for more than a week for a solution. [email protected] is not helping me properly.

Using app

Over 1 year

Total reviews

3

Average rating

2.3

Developer Reply

Hello NoorShades, We are very sorry for the unpleasant experience and the delay you’ve faced. At the moment, our team is still working on improving support for the Translate & Adapt issue, which may be why the solution has taken longer than expected. Since support via email can sometimes take more time, we kindly suggest reaching out to us through our Live Chat inside the app for faster updates and assistance. Best regards, Auri GemPages Customer Support Manager

5 / 5 Share

Sept. 21, 2025

Super easy to use, very intuitive platform, very fast helpful support team, highly recommend this app if you want fast and advanced solution to build pages

Using app

About 15 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello LumiBody, Thank you for your thoughtful review. We are so glad that you find GemPages easy to use and that our team has been helpful and responsive. Your recommendation means a lot to us. You can always rely on our support whenever you need assistance with your next design. Auri GemPages Customer Support Manager

5 / 5 Share

Sept. 21, 2025

I’ve been using GemPages Shopify theme editor and couldn’t be happier with both the platform and the support team. The editor itself is powerful, flexible, and makes customizing my store so much easier compared to other builders I’ve tried. But what really impressed me is their customer support. Anytime I had a question or ran into a custom issue, their team responded quickly and went above and beyond to make sure everything was solved. They didn’t just give me generic answers — they actually helped me work through specific requests and made sure I was satisfied with the outcome. If you’re looking for a theme editor with great features and an even better support team, I highly recommend GemPages. They’ve made a huge difference for my store.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Good day Radiella We’re truly happy to know how much GemPages has helped simplify your store’s customisation process. It’s great to hear that our support team went the extra mile to ensure your specific requests were fully resolved, that kind of feedback means a lot to us. If you ever need further assistance or want to explore new ways to enhance your pages, we’ll be right here to help. Auri GemPages Customer Support Manager

5 / 5 Share

Sept. 20, 2025

GemPages is absolutely fantastic! The app is very easy to understand even if you’re new to Shopify, the interface is intuitive and straightforward. The customization options offer immense value, letting me create exactly the pages I envision without needing a developer. And the best part is their customer support: they respond incredibly fast, are super friendly, and always go the extra mile to solve any issue. Highly recommend GemPages to anyone looking to elevate their Shopify store!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Kalani Glow, We are so thrilled to hear that you are enjoying GemPages and that both the app and our support team have made such a positive impact on your Shopify journey. Your kind words truly encourage us to keep improving every day. If you ever need more guidance or inspiration for your next project, we will be right here to help. Auri GemPages Customer Support Manager

5 / 5 Share

Sept. 20, 2025

me ha ayudado super rapido y resuelto todas mis dudas

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Hola ClickBooom, Nos alegra mucho saber que nuestro equipo pudo ayudarte tan rápido y resolver todas tus dudas. Apreciamos tu confianza en GemPages. Si en el futuro necesitas más asistencia, estaremos encantados de ayudarte en todo lo que necesites. Bella GemPages Customer Support Supervisor

5 / 5 Share

Sept. 20, 2025

GemPages is a great app if you want to design your store’s pages in a more unique and creative way. It gives you the flexibility to build pages that fit your brand, and the support team is always quick and ready to help whenever you need it. Highly recommended!

Store

Jellyfx

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Jellyfx, We’re delighted that you’ve been enjoying GemPages and that our support team’s responsiveness has stood out for you. It’s great to know that the flexibility of the app helps bring your creative vision to life. If you ever need further guidance or have new design goals, we’ll be here to help you achieve them. Emma GemPages Customer Support Supervisor

5 / 5 Share

Sept. 20, 2025

excelente atenciòn, muy agradecido.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hola RIOMARCH, Nos alegra mucho saber que estás satisfecho con la atención recibida. Agradecemos tu confianza en GemPages y tu amable mensaje. Si necesitas ayuda en el futuro, nuestro equipo estará siempre dispuesto a asistirte. Bella GemPages Customer Support Supervisor

5 / 5 Share

Sept. 19, 2025

I’ve had an amazing experience with GemPages! The app is very powerful and makes building pages so much easier and more professional. The features are flexible and perfectly suited for my store. I especially want to thank Nathan — he was extremely helpful, patient, and guided me through everything step by step. His support made a huge difference. Highly recommended for anyone who wants to take their Shopify store to the next level!

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello DAILYDOZ, We are delighted to hear that you had such a great experience with GemPages. It is wonderful to know that Nathan provided you with patient and thorough guidance throughout the process. We will be sure to share your kind words with him. If you ever have more questions or new ideas for your store, our team will always be ready to help. Auri GemPages Customer Support Manager

4 / 5 Share

Sept. 19, 2025

Using app

Over 1 year

Total reviews

10

Average rating

4.9

5 / 5 Share

Sept. 19, 2025

Great app and great customer service! Use it for my collections template and its amazing

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Good day Mode Magnifique Bespoke, We are so pleased that you are enjoying GemPages and that our support has been helpful for your collections template. Your feedback truly means a lot to us. If you need any more assistance or creative advice, our team will gladly support you. Emma GemPages Customer Support Supervisor

5 / 5 Share

Sept. 19, 2025

I’ve been using Gempages for a few years, and as an entrepreneur it lets me build beautiful landing pages in just a couple of hours with simple drag-and-drop functionality. On the rare occasions when I had questions, their live chat with a real human solved everything quickly. I highly recommend it for its ease of use and instant, professional results.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello QualioAudio, We’re so pleased to know GemPages has been a valuable tool for you over the years and that it helps you create beautiful landing pages efficiently. It’s great to hear our live chat team could provide quick and effective assistance whenever you needed it. If you ever have more questions or ideas to explore, our team will be right here to support you. Cindy GemPages Customer Support Supervisor

5 / 5 Share

Sept. 19, 2025

great service.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2025

Super pro level pre designed elements & Amazing Live Chat Support! My store looks like a miillon bucks! You can check out www.lacalut.com.au if' you'd like to see (everything was built with Gempages pre-designed elements!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Good day LACALUT AUSTRALIA, We are thrilled to hear that you enjoyed using our pre-designed elements and found the live chat support helpful. Your store looks amazing, and it is great to know GemPages helped bring your vision to life. If you ever want to explore more design features, our team will be glad to guide you. Auri GemPages Customer Support Manager