All reviews

Rating Breakdown

  • 5
    95% (2,878 ratings)
  • 4
    3% (80 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (9 ratings)
  • 1
    2% (50 ratings)

Reviews with Text

  • 94% (2,841)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 16, 2025

GemPages has been a great tool for customizing sections across my Shopify store without having to start from scratch every time. I had a specific use case where I wanted to add a GemPages theme section across multiple product templates without affecting the layout of each individual product page. Dzung from the support team was incredibly helpful in walking me through the setup step by step and clearly explaining how to create separate Shopify product templates and apply the section without defaulting everything back to one layout. Support was fast, clear, and stayed with me until everything was properly implemented. If you’re looking for flexibility in design and reliable customer service, this is a solid solution.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello The Cancerkit, We’re so happy to hear that Dzung and our team were able to walk you through your setup step by step and make the process smooth from start to finish. It’s great to know that the solution worked well for your store and that you found our explanations clear and helpful. If any new ideas or questions come up, please know that we’re always ready to assist. Cindy GemPages Customer Support Supervisor

5 / 5 Share

Sept. 16, 2025

Store

Ginaime

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2025

Great app - allowed us to create a better front end that has greatly helped with conversion. Also, their support team is A++ - they respond instantly and fix things in minutes. Highly recommend.

Store

Cubie

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello Cubie, We’re so glad to hear that GemPages has helped you improve your store’s front-end and boost conversions. It’s also wonderful to know that our support team could assist you so quickly and efficiently whenever needed. If you ever require further help or have new ideas to implement, we’ll be here and happy to support you. Emma GemPages Customer Support Supervisor

5 / 5 Share

Sept. 16, 2025

In comparison with PageFly Gempages is a different class. Anything that you need doing the customer services is second to none and put in maximum effort on all requests. Brilliant

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 16, 2025

Nathan is very helpful!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2025

Gempages is the best page builder I know, not only the no quantity limit sections published is good for users but the help team is nice too, Tony has helped me today with 3 tricky questions.

Store

X Store

Using app

8 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 15, 2025

Excelente servicio al cliente, trabajadores muy comprometidos, amables y me ayudaron con la duda que tenía

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hola Entallarte, Nos alegra mucho saber que nuestro equipo pudo ayudarte con tu duda y que recibiste una atención amable y profesional. Agradecemos tu confianza en GemPages. Siempre estaremos disponibles si necesitas más asistencia o guía. Emma GemPages Customer Support Supervisor

5 / 5 Share

Sept. 15, 2025

Store

Regno

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 7, 2025

Great app, funnel building with this tool is pure pleasure. I highly recommend this app to everyone.

Store

Femroot

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2025

great service

Store

Orin

Using app

2 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi Orin, We are so pleased to hear that you were satisfied with our service. Thank you for sharing your experience. Please know that our team is always happy to help whenever you need. Cindy GemPages Customer Support Supervisor

5 / 5 Share

Sept. 14, 2025

They are incredible! Aside from the actual app itself which is great, the help staff is the best i've ever experienced literally anywhere. They went above and beyond to solve my issue. Thank you Alice, Henry, and the Tech staff!

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello AfterGlow, Your kind words mean a lot to us. We are thrilled to know that our support team, especially Alice, Henry, and our tech staff, made such a great impression and helped you resolve your issue effectively. Should you ever require more assistance or advice, we will be here to help. Auri GemPages Customer Support Manager

5 / 5 Share

Sept. 14, 2025

The app is very customizable, and you will 100% find something that suits your brand. In addition to that, and arguable more importantly, the support & response time from the people themselves was top notch.

Store

Aphiri

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

Good day Aphiri, We are delighted to know that you find GemPages highly customisable and that our support team met your expectations. Your appreciation for their effort truly motivates us to keep improving. If you ever need further assistance, our team will always be ready to help. Cindy GemPages Customer Support Supervisor

5 / 5 Share

Sept. 14, 2025

GemPages has been fantastic for creating better performing product pages and collection pages. I haven't gotten around to landing pages yet but will soon. Of course, I ran into some problems that I could not figure out and contacted support to help me out with these issues. They are quick to reply and always present a good solution. Highly recommended.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hello Mountaincut, We are happy to hear that GemPages has been helping you improve your product and collection pages. It is great that our support team could step in quickly and provide helpful solutions. If you need guidance when you start working on your landing pages, our team will be here to assist. Emma GemPages Customer Support Supervisor

5 / 5 Share

Sept. 13, 2025

Using app

4 months

Total reviews

7

Average rating

5.0

Developer Reply

Hello EPIC Vitals, We are so pleased to hear that you are enjoying GemPages. Your kind words truly motivate our team to keep improving and supporting our users better every day. If you ever need help or advice for your next project, we will always be here to assist. Bella GemPages Customer Support Supervisor

5 / 5 Share

Sept. 13, 2025

GemPages is very easy to use and helped me create professional pages quickly. Great support and highly recommended!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello IPL VERGLEICH 24, Thank you so much for your kind feedback. We are delighted to know that GemPages helped you create professional pages quickly and that our support team met your expectations. If you ever have more questions or need assistance, our team will be glad to help at any time. Cindy GemPages Customer Support Supervisor

5 / 5 Share

Sept. 13, 2025

Impeccable, fast and punctual service!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello DIGITO E-SHOP, Thank you so much for your kind words. We are glad to hear that you found our service fast, reliable, and punctual. Your feedback means a lot to us. If you ever need further assistance or guidance, we will be happy to help. Emma GemPages Customer Support Supervisor

5 / 5 Share

Sept. 13, 2025

So far, exceptional service, and overall you can do around 80% of what you could ever want. There are a few things where you think why isn't this an option, but some have creative fixes, some don't. The best thing about Gem is the support, by far and away the best web-builder support I've had and that makes for 50% of the experience.

Using app

21 days

Total reviews

2

Average rating

3.5

Developer Reply

Hello Merry Co., We truly appreciate your thoughtful review. It is great to hear that you found GemPages both powerful and well supported. Our team is especially glad to know that our service made such a positive difference in your experience. If you ever need help with creative solutions or setup advice, our support team will be here for you. Auri GemPages Customer Support Manager

5 / 5 Share

Sept. 13, 2025

Es excelente la aplicación de GemPages Landing y el servicio al cliente es excelente, te atienden rápido y a cualquier hora.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 13, 2025

Great support and very friendly support agents, a great tool to use if you are considering doing the no-code option.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2025

Using app

6 months

Total reviews

2

Average rating

5.0