GemPages Landing Page Builder
#1 Conversion-focused Page Builder to grow your business
Rating
4.8
feedback
4,556
chart
#265
All reviews
Rating Breakdown
Review RSS Feed
May 1, 2024
Pauline was extremely friendly and immediately solved the issue for me by showing me how to fix it. Thank you very much.
April 30, 2024
very nice, its kinda hard to know what everything is for but by the time you will get it and the support always there to help you
April 30, 2024
Top Support, is the best page builder out there, I'm able to build million-dollar pages with no budget with these guys, running multiple stores with gem pages for 2+ years
April 29, 2024
I have just been getting started with GemPages and the customer support has been fantastic answering all my questions.
April 29, 2024
Amazing support, been able to solve all my issues with the help of a great agent, very satisfied
April 28, 2024
I've redesigned my entire shop using GemPages, which was completely new to me as I only have some Photoshop skills. The entire team, including Mona, Harry, Dzung, and Elisabeth, supported me with any ideas I had. They assisted me with everything from solving simple issues to handling custom coding requests and helping with 3rd-party tool integration. This is a one-stop solution I've never seen before in this business. The customer service is exceptionally fast, friendly, and professional and deserves a solid 5-star rating. I'm happy to work with you guys who helped make my store shine! Cheers, Chris.
April 28, 2024
April 28, 2024
It is a scam they steal your money never subscribe !!! They will never give you a refund or youw ould be able to downgrade your plan, once you subscribe !
Dear ThemePagesAcademy, We appreciate you taking the time to share your feedback with us, and we're genuinely sorry to hear about your experience. However, we would like to address some misconceptions in your review. Firstly, we assure you that we are not a scam. We value the trust of our customers and strive to provide exceptional service. Many of our customers have been with us for a significant period, which speaks to our credibility. If we were indeed a scam, we believe that numerous customers would have left by now. Regarding refunds, we want to clarify that we have a dedicated customer support team available to assist with any concerns or refund requests. However, we have not received any communication from you regarding a refund. If you believe you are eligible for a refund as per our refund policies, we encourage you to reach out to our customer support team so we can assist you promptly. We have successfully facilitated refunds for eligible customers following our policies. Additionally, downgrading your plan is a straightforward process that can be easily handled by contacting our customer support team. We have assisted numerous customers in downgrading their plans to better suit their needs. This manual process helps us ensure better management of the billing system, as we operate under the billing control of Shopify. Once again, we apologize for any inconvenience you may have experienced, and we hope to have the opportunity to address your concerns and improve your experience with us. Please feel free to reach out to our customer support team for further assistance. Best regards, GemPages Customer Support Team
April 28, 2024
Special thank you to Tony. He very very patiently walked me through the set up with pictures and links. I truly appreciate the help!
April 26, 2024
Very easy to do it. They also help a lot if needed.
Store
My Store
Using app
4 months
April 26, 2024
GemPages is one of the best tools I have used so far. Their support isn't the fastest, but they always help, and they will even create a custom section for you personally that they don't have at all. Their AI in the new version is powerful and saves you time. Highly recommended.
Store
My Store
Using app
7 days
April 26, 2024
Great app and great support. Takes Shopify to a whole other level
Using app
Almost 6 years
Total reviews
1
Average rating
5.0
April 25, 2024
I was testing different apps for funnel building and forgot to cancel the subscription, and they refused to give me the refund even thought I didn't use the app, I definitely recommend use funnelish it's way better
Dear ELYON, Thank you for entrusting us with your business. We understand the importance of your time and investment. Regrettably, like many other companies, we have established refund policies to maintain fairness among all our customers, which also involves Shopify Billing Management. We apologize if our policy did not align with your expectations, and we appreciate your understanding in this matter. Should you require further assistance, please do not hesitate to contact us. Best regards, GemPages Support Team
April 25, 2024
This is the best shopify app I've ever used. Great UI and is very easy to use. But the best part is the customer service, they response very quickly at basically any time. Compare to other app, it will take at least 24 hours to solve a simple problem. Keep the great work gempage!