All reviews

Rating Breakdown

  • 5
    95% (4,312 ratings)
  • 4
    3% (120 ratings)
  • 3
    1% (26 ratings)
  • 2
    0% (21 ratings)
  • 1
    2% (80 ratings)
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5 / 5 Share

March 24, 2024

Best in the Shopify space; great service. Would still like to see a "pro" mode that would allow for custom CSS on elements or a Class first workflow.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2024

Great builder, and support is fast and efficient, all recommendations.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2024

Super chat avec Miley ! Merci beaucoup

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

March 22, 2024

Super flexible app! There's almost nothing you can't do with GemPages.

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 21, 2024

Great support from Sarah, fantastic attitude and quick help from tech team. Have built lot of stores now with gempages and it is my go-to choice for website building.

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 21, 2024

I must say that I have been pleasantly surprised by this app. It's not difficult to use for someone who doesn't have much experience. Additionally, the technical support is really friendly and provides solutions quickly. Absolutely recommended.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 21, 2024

The support was able to help troubleshoot the issue so i can keep building!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2024

Quick responses within the live chat for troubleshooting, very helpful. Thank you

Store

Alvento

Using app

5 months

Total reviews

1

Average rating

5.0

3 / 5 Share

March 21, 2024

Not integrated with Shopify. There's always an issue that comes up, for example I just found out that from android there was a bug with the cta button which was huge. The preview doesn't work. I recommend you to use a Shopify pre built theme instead.

Using app

2 months

Total reviews

2

Average rating

2.0

5 / 5 Share

March 20, 2024

The app is excellent and easy to use. Support is wonderful and attentive. I need help and Mona helped me within minutes. Would recommend

Using app

About 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

March 24, 2024

Please refund. I installed it on 3/10 and uninstalled it on 3/11. Because I didn't need it, I didn't use it. But they charged me $29. I haven't used it so please take my money.

Store

Lufod

Using app

2 days

Total reviews

10

Average rating

4.6

Developer Reply

Dear Lufod, We extend our sincere apologies for the unfortunate circumstances that prompted the decision to cancel your service. It's important to clarify that the billing system is overseen by Shopify, and as a third-party application, we are bound to adhere to its regulations. Regarding your request for a refund, we kindly ask that you reach out to our Customer Support team via live chat or email. We are committed to providing prompt assistance and resolving your concerns effectively. Thank you for your understanding and cooperation. Warm regards, GemPages Support Team

5 / 5 Share

March 19, 2024

The BEST support team of any Shopify app by far! They don't just guide you but help you implement changes to get exactly what I'm looking for. Special shout out to Elizabeth & Harry for their great help! Really can't thank them enough! :)

Using app

19 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 19, 2024

Very easy to deal with. From reporting a problem to getting a solution, fast response.

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 19, 2024

Annie, and Tom were the absolute best. GemPages truly has the best customer service I've seen in a long time and I am grateful. They have gone above and beyond for all of my needs and concerns.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2024

Very impressed and happy with the prompt response and capability of the team! Thorough communication, quick and creative solutions. I am very happy with what I experienced since reaching out to support and LOVE working inside of the web builder.

Using app

10 days

Total reviews

1

Average rating

5.0

4 / 5 Share

March 18, 2024

GemPages offers various features such as responsive design, integration with popular ecommerce platforms like Shopify, WooCommerce, and BigCommerce, as well as support for custom HTML and CSS for advanced customization.

Using app

6 months

Total reviews

1

Average rating

4.0

5 / 5 Share

March 18, 2024

GemPages es excelente, no soy ningún experto en diseño, pero la interfaz está hecha para cualquier usuario, claro que hay que practicar y aprender, pero todo es muy intuitivo, y lo mejor cualquier duda que tengas está el apoyo de los asesores quienes te brindan asesoramiento total, en especial Jane. Recomiendo esta app

Using app

About 1 year

Total reviews

8

Average rating

4.6

5 / 5 Share

March 18, 2024

Thanks for the support, "Mona" helps me a lot !!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2024

Jane is absolutely phenomenal! I've never experienced customer support as efficient and professional as hers. She helped me out incredibly quickly, and her expertise truly shines through. She deserves more than just 5 stars for her outstanding service. Huge kudos to Jane! Thank you so much for your help!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2024

best team support

Using app

Over 1 year

Total reviews

1

Average rating

5.0