All reviews

Rating Breakdown

  • 5
    93% (3,165 ratings)
  • 4
    3% (86 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (12 ratings)
  • 1
    1% (49 ratings)

Reviews with Text

  • 93% (3,083)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 22, 2025

The Gempages team is always on hand to help its users, and if you can't do it yourself, they'll do it for you. They have impeccable customer service! Thank you, Gempages.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2025

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2025

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 22, 2025

I’ve worked in WordPress for decades, but I’m new to Shopify and GemPages. Having someone available to quickly answer questions and troubleshoot issues makes all the difference. Huge thanks to Rock Star Kyle for your incredible support today — you were an absolute lifesaver!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 22, 2025

Excellent app , facile à utiliser , le sav est réactif , j'aime beaucoup

Store

Ma boutique

Using app

7 days

5 / 5 Share

Oct. 22, 2025

Using app

About 1 year

Total reviews

10

Average rating

5.0

5 / 5 Share

Oct. 22, 2025

Store

SUPRIVA

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2025

Wish i downloaded this sooner

Using app

28 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 22, 2025

The customer service is very responsible, and they respond to inquiries very carefully. Even when the software temporarily lacks certain features, they can help users solve the problems. Moreover, they are available all day. I am very grateful to them.

Store

My Store

Using app

2 days

5 / 5 Share

Oct. 21, 2025

easy to operate

Store

My Store

Using app

About 1 month

5 / 5 Share

Oct. 21, 2025

I worked with Nathan and he was fairly quick to get back to me when there were technical difficulties. He also explained the issue simple and clear. Thanks Nathan.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2025

The best thing ever! It is like having Canva inside Shopify!!!

Store

Kovered

Using app

2 months

Total reviews

6

Average rating

4.5

5 / 5 Share

Oct. 21, 2025

GemPages Build 7 is a great tool, with great support.

Store

AgiAnna

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2025

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 21, 2025

Si vous n'avez pas de thème Shopify ? Ou que votre thème Shopify est trop restreins GemPage est la solution. L'équipe est toujours réactive en plus !

Using app

6 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 21, 2025

I Like This APP and the Customer Service VERY VERY!

Store

TESSAN

Using app

4 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Oct. 21, 2025

the support team are amazing, they are super quick with response and super quick with fixing your problem. I couldn't be more happier with them. you guys are true gems. thank you guys a lot.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 20, 2025

Excelente suporte

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 20, 2025

The GemPages support team has been excellent. They helped us resolve a complex coding issue quickly, even on a Sunday. They took the time to review everything and find the right solution. Always responsive and willing to help when something comes up. Great support overall.

Using app

6 months

Total reviews

4

Average rating

5.0

1 / 5 Share

Oct. 20, 2025

Server down during multiple hours. Still waiting with a lot of work and changes to do and no access.

Using app

12 months

Total reviews

2

Average rating

1.0

Developer Reply

Hello AMORENCE, We are very sorry for the inconvenience you experienced when our servers were down. The issue was caused by a major outage from Amazon Web Services (AWS), which affected many platforms worldwide, including ours. While this was beyond our direct control, we fully understand how frustrating it must have been to lose access during an important time. Our team has been working on improving our infrastructure and backup systems to prevent such situations in the future. We truly appreciate your patience and understanding, and we hope everything is now back to normal for you. Best regards, Auri GemPages Customer Support Manager