All reviews

Rating Breakdown

  • 5
    95% (4,312 ratings)
  • 4
    3% (120 ratings)
  • 3
    1% (26 ratings)
  • 2
    0% (21 ratings)
  • 1
    2% (80 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 17, 2024

Easy to use, great page-builder. Support team is second to none and are always available within an hours reach whenever we have queries or issues. Only wish their videos on Youtube and help documents were updated as sometimes I'd rather watch a quick video than wait for support. Other than that, great app!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 17, 2024

Great app for custom site great support too

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2024

I am addicted to Gem Pages! They always make my Shopify product pages look so much more professional. And on top of that, their support is superb! I've run into little snags that I just could not figure out, and have reached out to them several times. Each time, they figured out my error and helped me fix it right away. I definitely recommend Gem Pages!

Using app

8 months

Total reviews

10

Average rating

5.0

5 / 5 Share

March 15, 2024

Great app and great customer service!

Store

PauPau

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2024

Awesome and prompt support!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2024

This application is perfect, everything is customizable and you can really make extraordinary pages and sites. What's also great is the customer service, which is always there when you need it.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2024

I love this app. It makes the design of my website so much better. Also the customer service is great. Whenever I have issues I can contact the Gempages support team, and they solve the issue within 15 minutes on average.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2024

I am so very grateful that I found this app for Shopify! I love all the different ways that I can customize my shop to look the way I want it to - and the customer service was fast and super helpful! I was connected with Mona for an issue I was having with my site, and they were able to get the issue fixed very quickly and explained what all they did to correct the issue in case it happened again. Very grateful for GemPages and their customer service team!!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 13, 2024

great support team

Using app

26 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 12, 2024

Using app

18 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 12, 2024

The app works very well and customer service responds quickly. We've been using the app now for almost 6 months and can only say good words about it!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 12, 2024

Gempages and his customer support are one of the best of the market.

Store

Gauclin

Using app

9 months

Total reviews

2

Average rating

5.0

3 / 5 Share

March 12, 2024

The app is quite nice and it has a variety of features/pages. However, the chat support is never available for a quick question. I need to wait hours to get my questions answered usually when I am away from the computer - so it's very frustating.

Using app

5 months

Total reviews

1

Average rating

3.0

Developer Reply

Dear Canbra Prints, We sincerely apologize for the inconvenience you experienced with our chat support service. We understand that waiting for a response can be frustrating, especially when you have urgent questions. We want to assure you that we are actively working on addressing the issue of long response times. Due to high demand, we have experienced delays in handling customer inquiries. However, we have already taken steps to expand our support team, although training new staff members may take some time. We appreciate your understanding and patience during this transition period. Thank you for your continued support. GemPages Support Team

5 / 5 Share

March 12, 2024

Gempages is awesome!! Modern and easy to use interface! Using it gives great satisfaction but the thing that makes it unique is the assistance! I am very happy to use this platform to create stores for my e-commerce!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2024

great assistance

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2024

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2024

I really feel very satisfied with the care provided by Pauline. I got a quick and concise response. I recommend them.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2024

Impeccable service. Thank you very much Elizabeth. You are not only hearing but you are incredibly patient. Thank you very much

Using app

5 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 5, 2024

Honestly one of the best apps there is on Shopify. The team members are very kind, quick, and helpful. The app itself is VERY VERY customizable but easy to understand. You can change alter an element to have different settings for mobile or desktop, which is a nice touch. The app is very well built and easy to read/navigate.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 5, 2024

It is indeed a difficult App and UI, but once you master it, it's worth it. Customer service will be there along the way to help

Store

SURGE

Using app

26 days

Total reviews

4

Average rating

4.8