All reviews

Rating Breakdown

  • 5
    95% (4,312 ratings)
  • 4
    3% (120 ratings)
  • 3
    1% (26 ratings)
  • 2
    0% (21 ratings)
  • 1
    2% (80 ratings)
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5 / 5 Share

March 5, 2024

Exceptional Technical Support and User-Friendly Platform I've been using GemPages for a while now, and I must say, my experience has been outstanding. One of the standout features of GemPages is their technical support team. They are not just good; they are great! Whether I encountered a small hiccup or needed guidance on utilizing advanced features, their technical team was always on hand to help. Their promptness, expertise, and patience made all the difference, ensuring minimal downtime and allowing me to focus on creating the best content for my site. Aside from the exemplary support, what truly sets GemPages apart is its user-friendly and highly customizable platform. Even with limited technical knowledge, I found the platform incredibly easy to navigate. The intuitive design interface and the drag-and-drop functionality have been a game changer, allowing me to tailor my site precisely to my needs without any coding knowledge. The flexibility to customize and adapt my site has not only improved its aesthetics but also significantly enhanced its functionality. The combination of reliable technical support and an easy-to-use platform makes GemPages a valuable tool for anyone looking to create a professional and visually appealing website. Whether you're building an online store, a blog, or a portfolio, GemPages offers the features and support to bring your vision to life effortlessly. I highly recommend GemPages to anyone looking for a powerful, flexible, and user-friendly website builder. Their platform truly stands out in the crowded space of website builders, thanks to their commitment to quality and customer support.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 4, 2024

Mona is by far one of the best customer support reps I have ever come across. Friendly, efficient and real quick. Hats off for Mona.

Store

LUXDERM

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2024

Feedback for GemPage: I wanted to share my experience with GemPage, particularly highlighting the exceptional support I received. As someone relatively new to website building, I found myself encountering various challenges along the way. However, the support team at GemPage was always there to lend a helping hand. Whenever I reached out with a question or encountered an issue, the GemPage support team responded promptly and with expertise. Their guidance was clear, concise, and always led to a resolution. What truly stood out to me was their commitment to ensuring that I not only understood how to address the immediate issue but also how to prevent similar issues in the future. Moreover, the support team at GemPage went above and beyond by providing personalized assistance tailored to my specific needs. They took the time to understand the intricacies of my project and offered tailored solutions that truly enhanced my website-building experience. In addition to their technical proficiency, the support team demonstrated a genuine passion for helping customers succeed. Their friendly and patient demeanor made it easy for me to reach out whenever I needed assistance, knowing that I would receive the support I needed to overcome any obstacles. Overall, the support I received from GemPage was nothing short of outstanding. Their dedication to customer satisfaction and willingness to go the extra mile truly set them apart. I am incredibly grateful for their assistance, which played a significant role in making my website-building journey a smooth and enjoyable one. Thank you to the entire GemPage support team for their exemplary service.

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 1, 2024

The app is excellent. It's intuitive and while you should spend an hour or so in tutorials, it will provide you with an incredibly flexible tool. Anywhere from building your home page to a product page, it's awesome. I also have to say that their customer support is truly world class. A big shout out to Ikram, Pauline and Ken on the team. Had an issue and it was resolved within 18 hours! Thanks guys!

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 29, 2024

very good page to make funnels in addition to its good customer support

Store

Veynori

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 29, 2024

Very usefull app for everyone, who has time and want to create, edit and updae any type of website or online store by himself. Higly recomand, you have to try it. ps. support is very responsive by any issue.

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 29, 2024

We have been using GemPages on our store for a long while and we are really happy with its functionalities, it makes web-designing so easy! Tech support is incredibly fast and efficient.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 28, 2024

This team helps you out with your website like if it's theirs. Appreciate it Gem team! And thanks Jane!

Store

30grams

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2024

I can only recommend this app. It's great and the developers and technicians who help with questions and customizations are even better! Tom, Liam and Annie are very reliable and professional with their help and this is one more reason why I give them 5 stars. I can only recommend them and the app in general. Thank you GemPages for being here.

Store

Mein Shop

Using app

3 days

5 / 5 Share

Feb. 26, 2024

Amazing app makes the best landing pages and by far the best customer service I've had! Thanks a lot looking forward to using Gempages more in the future

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 25, 2024

Excellent support. The moment I heard that I get to keep the sections to use in the "Theme Section" even after I cancel the paid plan, it blew my mind. I don't think I am going to cancel the subscription because Gempages is definitely worth the money.

Using app

8 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 21, 2024

THE GRAETEST PAGE BUILDER WITH THE BEST SUPPORT! I am using GemPages for all stores I have since years. The support is always geat, and knows really what to do! They write codes for you, guiding everything with screenshots, create templates for you, absolutely great. I have never experienced such a great support in an app ever!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 20, 2024

Pretty cool page builder with lots of nice features. Customer Support is also on point and super quick to support, if you ever come across some obstacles.

Store

Preame

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 20, 2024

Great app and customer service. A learning curve to get your hands on it, but good app to get the landing page that you are looking for.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 20, 2024

The experience has been great so far, I normally have a response within a few hours. The builder itself is very intuitive and you can make so many adjustments.

Using app

11 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 20, 2024

I was satisfied with the service, they are fast and efficient.

Store

EVOUP

Using app

Over 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 18, 2024

Amazingly helpful customer service team, got back to me very fast and gave me detailed, comprehensive solutions. Fantastic work

Store

ARKALIE

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 17, 2024

This page builder works very well, is easy to use, and the customer service has been exceptional. They are fast to reply to messages, eager to help, and make sure any questions are handled completely.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 17, 2024

Customer service was above and beyond! Great experience using the app :)

Using app

1 day

Total reviews

4

Average rating

4.5

5 / 5 Share

Feb. 17, 2024

Legit one of the best apps I have ever used in here and with exceptional service!!

Using app

About 2 months

Total reviews

4

Average rating

5.0