All reviews

Rating Breakdown

  • 5
    94% (3,378 ratings)
  • 4
    3% (92 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (12 ratings)
  • 1
    2% (55 ratings)

Reviews with Text

  • 92% (3,271)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 2, 2025

Amazing customer support, and easy to customise and navigate, will definitely take your store to the next level

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2025

Very good and useful

Store

Alpohub

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Alphohub, We’re glad to hear that you found GemPages both useful and effective. Your feedback is greatly appreciated. If you ever need more help or ideas for your store, we’ll be right here to support you. Emma GemPages Customer Support Supervisor

5 / 5 Share

Oct. 1, 2025

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Good day Diervital, Thank you for your feedback! We’re glad you’re enjoying GemPages and finding it useful for your store. If you ever need more help or guidance, please know we’re right here and ready to assist. Emma GemPages Customer Support Supervisor

5 / 5 Share

Sept. 30, 2025

quick and helpful, always giving instructions but able to complete more complex tasks if needing extra assistance

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Glam R Cosmetics, We’re so pleased to hear that our team was quick, helpful, and able to handle both simple and complex tasks for you. Your words mean a lot and truly motivate us to keep up the good work. If you ever need any further support, we’ll be here to assist you anytime. Cindy GemPages Customer Support Supervisor

5 / 5 Share

Sept. 30, 2025

excelente servicio

Store

Vranfor

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hola Vranfor, ¡Nos alegra saber que has tenido una buena experiencia con GemPages y nuestro equipo! Gracias por tu confianza y por compartir tu opinión. Si necesitas ayuda adicional o deseas mejorar aún más tus páginas, estaremos aquí para asistirte. Emma GemPages Customer Support Supervisor

5 / 5 Share

Sept. 30, 2025

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

Hallo Hairzwelt Perücken, Vielen Dank für dein positives Feedback! Es freut uns sehr zu hören, dass du mit GemPages zufrieden bist und alles gut funktioniert. Wenn du künftig weitere Unterstützung brauchst, helfen wir dir gerne weiter. Cindy GemPages Customer Support Supervisor

5 / 5 Share

Sept. 30, 2025

Great page builder with good templates that are super fast to setup. Customer support is really great through live chat as well. Spoke to Jephthah when I had an issue publishing a page and it was fixed in no time.

Using app

5 months

Total reviews

5

Average rating

5.0

Developer Reply

Good day Zenith Formulas, We’re thrilled to hear you’ve had such a smooth experience with GemPages and that the templates have been easy to set up. It’s wonderful to know Jephtah could help you quickly resolve the publishing issue — he’ll be so pleased to hear your feedback. If you ever need more help or guidance, please know we’ll always be here to assist. Bella GemPages Customer Support Supervisor

5 / 5 Share

Sept. 30, 2025

Very fast and efficient support. Recommendation

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Herberski, Thank you for sharing your feedback! We’re glad you found our support fast and efficient, and that your overall experience with GemPages has been positive. If you ever need any further assistance, we’ll be right here to help. Emma GemPages Customer Support Supervisor

5 / 5 Share

Sept. 30, 2025

Genuinely very helpful

Store

COOLCUP

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2025

best support team ever seen, so professional and nice people

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2025

Thank you for your help

Store

Ma boutique

Using app

1 day

5 / 5 Share

Sept. 28, 2025

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2025

Best shopify page builder so far and I tried probably every builder in the app store. Easy to use, beginners friendly and customer support is top.

Store

Louvet

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Louvet, We’re so happy to hear that GemPages has stood out for you among other page builders and that you found it both user-friendly and well-supported. Your kind words really motivate our team to keep improving. Should you need any additional assistance, please don’t hesitate to reach out. We’ll be ready to help. Cindy GemPages Customer Support Supervisor

5 / 5 Share

Sept. 28, 2025

App muito completo para construir os design até mesmo com o plano gratuito. E o suporte também foi muito rápido e eficaz, se demonstraram preocupados a todo tempo com o meu problema. Nota 10!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2025

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 28, 2025

GemPages hat einen wirklich ausgezeichneten Kundenservice. Ich musste nie länger als 10–24 Stunden auf eine Antwort warten, und diese waren stets kompetent und hilfsbereit. Probleme wurden immer schnellstmöglich behoben. Vielen Dank!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hallo Lorior.com, Vielen Dank für dein positives Feedback. Es freut uns sehr zu hören, dass du mit unserem Kundenservice so zufrieden bist und dass Probleme stets schnell gelöst werden konnten. Wir wissen dein Vertrauen in GemPages sehr zu schätzen. Wenn du in Zukunft Unterstützung brauchst, stehen wir dir jederzeit gerne zur Verfügung. Cindy GemPages Customer Support Supervisor

5 / 5 Share

Sept. 27, 2025

Excelente

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hola Klinge | Equipos Gastronómicos, Nos alegra mucho saber que tu experiencia con GemPages ha sido excelente. Agradecemos tu confianza y tus palabras. Si necesitas más ayuda o tienes nuevas ideas para tus páginas, estaremos aquí para apoyarte. Emma GemPages Customer Support Supervisor

5 / 5 Share

Sept. 27, 2025

Great customer service when I needed it. Easy to use with a lot of options.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello Kara Mullane Books, We’re happy to hear that our customer service was helpful when you needed it and that you found GemPages easy to use with plenty of options. Your feedback means a lot to us. If you ever need more support or guidance, we’ll be right here to help. Bella GemPages Customer Support Supervisor

5 / 5 Share

Sept. 27, 2025

great app, wonderful support

Using app

Almost 2 years

Total reviews

2

Average rating

3.0

Developer Reply

Hi Chef Preserve, Thank you for taking the time to share your thoughts. It’s great to know that GemPages and our support team have been a good match for your store. Reach out anytime you’d like more tips or guidance. We’re always here to lend a hand. Emma GemPages Customer Support Supervisor

5 / 5 Share

Sept. 27, 2025

The customer service team from GemPages is phenomenal. They are very responsive and provide great results and solutions. Their page builder tool is feature-rich and provides everything I need to create and design great looking and functional website pages. I highly recommend their page designer tool and their customer support is superior to others I've experienced.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Good day OmegaREBOOT, We truly appreciate your thoughtful words. It’s fantastic to hear that both the GemPages builder and our responsive support team have helped you design and manage your pages more effectively. Should any new projects or challenges arise, our team will be ready to assist right away. Auri GemPages Customer Support Manager