All reviews

Rating Breakdown

  • 5
    95% (4,314 ratings)
  • 4
    3% (120 ratings)
  • 3
    1% (26 ratings)
  • 2
    0% (21 ratings)
  • 1
    2% (80 ratings)
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5 / 5 Share

Sept. 26, 2023

All the stars to Gem Pages! Amazing support every time, quick and reliable. We've been using it a couple months so far, and every interaction has been a pleasure.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 26, 2023

Very helpful tool, in fact the best that I know, for shopify to easily build a good looking and structured website. The customer support helps you immediately and they really take a lot of time for you. So happy with gempages!!

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 26, 2023

Outil formidable pour construire des sites web plus complexes que les thèmes Shopify par défaut. Il manque encore quelques fonctionnalités, mais elles sont promises dans les prochaines mises à jour. De plus, le support est très compétent, amical et rapide.

Store

LunaX

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2023

Gempages gives you a lot of opportunities to design your pages. It is a great add on to shopify, which - in my opinion - allows only very limited design options. It's easy to use, there are a lot of individual options, and you can even adjust it to the different screens. On top, Gempages has an incredible support. I never experienced such a fast and good support from any online tool. Whenever I have a problem, I can simply chat with someone who - so far - was always friendly and able to solve my problems in no time. The response time is usually below 30 minutes. The only (small) drawback is that there are some functions missing. For example the pages of the individual blogs cannot be designed yet, or also the list of articles that can be displayed always shows the same articles. However, those are minor things, that I hope will be possible in the future :). I can highly recommend it for everyone who would like to give their website a little extra touch.

Store

FERTILA

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your thoughtful review! We're happy to hear that you got great support service from our support agents. Also really appreciate your suggestion about designing an individual blogs feature and I have relayed your message to the appropriate department, and we will do our best to deliver the features as soon as possible. Your patience is highly appreciated! Best wishes!

5 / 5 Share

Sept. 25, 2023

I discovered GemPages not too long ago after a quick introduction, I subscribed straight away, the possibilities for modifications are endless I will finally be able to put my personal touch on a Shopify theme thank you GemPages and thank you also to the entire team who have already helped me on several occasions whenever a problem or misunderstanding on my part arises. Great!

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 25, 2023

Sehr schneller netter Service. Gehen individuell auf Wünsche und/oder Probleme ein. Absolut zu empfehlen

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 23, 2023

I want to thank Bella for her fast response and help. I needed some couple things changed in the code. they helped me out in 24 hours!

Store

deqalli

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 23, 2023

I am seriously in love with GemPages. You can literally transform your complete website with GemPages. No need to rely on shitty Shopify themes (even paid ones suck), where you once install them and are unable to modify even a single piece as per your requirement without complicated coding. GemPages does it all. The support team even though a bit slow to reply go all out to do their best to help you. I tried Pagefly before GemPages. I must say the difference is stark. Gempages is easier to work with and emphasis is on very good design standards. I tried GemPages AI, its mediocre at best if you want to work on some difficult and complicated website building, but of course we are still in the early stages so it remains to be seen how it improves over time.

Using app

Over 1 year

Total reviews

5

Average rating

3.4

Developer Reply

Wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.

5 / 5 Share

Sept. 22, 2023

A spectacular application, very complete for the Shopify scenario that is usually very limited in every sense, they have great support, very grateful, keep it up!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2023

GemPages Page Builder is nearly flawless at 99%, but what truly sets it apart is the customer service and support, elevating the experience to 199% greatness. Any functionality gaps are swiftly addressed by their incredibly responsive support team, making this not just a product but a comprehensive solution for any Shopify store. Highly recommended!

Using app

About 2 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 21, 2023

Honestly since I've installed this app my domain stopped working. A lot of bugs and the customer service is terrible. 0 in depth explanation on how to fix it or how to set up Gempages up from A to Z. Extremely disappointed, which is very surprising considering the fact they got 4.9 stars.

Using app

7 months

Total reviews

1

Average rating

1.0

Developer Reply

Dear Shay, We're genuinely sorry to hear about your recent experience, and we apologize for any inconvenience you've faced. We understand that encountering difficulties with your domain can be frustrating. Please note that domain-related issues often fall outside our product's scope, but we did our best to guide you through it. GemPages can indeed have a learning curve, especially for those new to it, and we appreciate your patience as you navigate its features. Our support team is here to assist you every step of the way, and we're continuously working to improve our product to provide you with a smoother experience. We hope you'll give GemPages another chance, and we're committed to helping you achieve your goals. Thank you for your feedback, and we look forward to assisting you further. Best regards, The GemPages Support Team

5 / 5 Share

Sept. 21, 2023

Great service, very easy to use and any time I've needed help Support has been quick, and prompt. 5 Stars

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 21, 2023

There are few companies that have great customer service but Gempages is one of them. They helped me with every issue that required coding or that caused bugs in de product page.

Store

Nemeon

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2023

Excelente aplicación! Fácil de usar y su servicio de atención es muy bueno! Ya he creado mas de una tienda con esta aplicación y la recomiendo bastante!

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2023

Great customer service!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2023

I am extremely pleased with GemPage Builder's service. They have consistently gone above and beyond to assist me with my website needs. Their prompt and efficient support team has helped me resolve any issues I've encountered. The platform itself is user-friendly and has allowed me to create stunning pages. I will give a solid 5-star rating for their unconditional service and user-friendly page-building experience. I'm using Version V7, and they are consistently upgrading to simplify our website design process, allowing us to dedicate more time to our ecommerce! This rewards goes to the whole team of GemPage, without their team spirit cant get 3.5K of 5 Star Reviews. Keep up the good work Team! :)

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2023

La app funciona genial, tiene muchas opciones de personalización y la atención al cliente es increíble! Me gustaría resaltar lo de la atención al cliente ya que me ayudaron con todo lo que les pedí sin ningún tipo de problema.

Store

My Store

Using app

About 2 months

5 / 5 Share

Sept. 19, 2023

i love the flexibility that this app gives me to more easily customize specific pages and awesome customer service! i had multiple technical questions about how to implement certain features and tina was incredibly helpful and quick to respond!

Using app

About 4 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages!

5 / 5 Share

Sept. 18, 2023

The customer support is amazing. I had a question about downgrading and instead of downgrading to a previous version not only did they fix the issue and show me a solution. They did it for me so I can go in and copy and paste any needed info.

Using app

7 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Sept. 17, 2023

their support is spectacular, they always seem to have a workaround no matter what my problem is. i have been using gempages for over a year now on various accounts and have never had a problem that their support couldn't fix.

Using app

3 months

Total reviews

1

Average rating

5.0