GemPages Landing Page Builder
#1 Conversion-focused Page Builder to grow your business
Rating
4.8
feedback
4,561
chart
#268
All reviews
Rating Breakdown
Review RSS Feed
Sept. 16, 2023
Customer service is always ready to help! Using this program is effortless; if you have any difficulties, it will be solved in minutes!
Sept. 13, 2023
I had an issue as a new user and the team absolutely crushed it with their excellent customer service. I worked in the customer service industry for 10+ years in various roles and their support team is world class!!
Sept. 11, 2023
The Software is really powerful. With some practice you can replicate or design anything that comes to your mind really. Also the support has been 11/10. EXCEPTIONALLY OUTSTANDING. I recommend it to anyone
Sept. 7, 2023
We love Gempages. Sometimes we had technical issues but the perfect support & tecchnical team always help us
Sept. 7, 2023
Very good customer support, very good techical team, all the things about this app is very good, best page builder app on shopify, highly recommend!
Sept. 6, 2023
Very helpful and was able to create a customization for me that I did not think I'd be able to achieve. Quick customer support
Sept. 6, 2023
We've been using GemPages for quite some time now, and we are absolutely delighted with the level of customization and user-friendliness it offers. Recently, we encountered an issue, but the support team was there to assist us every step of the way. We are incredibly grateful that they were able to recover some of our live pages. Their dedication to customer satisfaction is truly commendable.
We're so happy to hear that you and your team find GemPages helpful to your projects. They're amazing! If there is anything more we can help, please do let us know. We're always happy to give you a hand!
Sept. 6, 2023
As a team without webdeveloper, GemPages was very accessible and intuitive to build a beautiful store. The support team is amazing, and the tech team even helps us to write custom code. We are very happy with this page builder!
Sept. 6, 2023
Great customer service! Response times are fast and issues are resolved quickly!very nice!!!
Sept. 4, 2023
Support is none existent, you cant even pay someone to help such a shame i spent so much time building a site but the last part i had to change to pagefly..
Hi Mate, We want to extend our sincerest apologies for the delay in our support response. We understand your frustration, and we're truly sorry for any inconvenience this has caused you. Due to an unexpectedly high volume of customers, our response times have been slower than usual. We want to assure you that this is not the level of service we aim to provide, and we're actively working on resolving this staffing issue to better support our valued customers like you. While our response time may be temporarily affected, we want to emphasize that we are committed to assisting our customers to the best of our abilities. We appreciate your understanding during this challenging period. If you have any specific issues or questions you'd like assistance with, please don't hesitate to reach out to us again. We're here to help, and we value your business. Thank you for your patience, and we look forward to serving you better in the future. Warm regards, GemPages Support Team
Sept. 3, 2023
Dear Snappie, We're sorry to hear that you had an unsatisfactory experience, but we couldn't find any specific details in your feedback to address the issue. Your satisfaction is essential to us, and we genuinely value your input. If you could kindly provide more information or specific concerns, we would greatly appreciate it. This will help us better understand your experience and work towards improving our services. Your feedback is invaluable to us, and we're committed to ensuring your future experiences are positive and enjoyable. Thank you for taking the time to share your thoughts. Best regards, GemPages Team
Sept. 1, 2023
Top Notch Customer service! Trust me, they will help you with everything, no matter how many times you ask them. They will solve all your issues for you. Also the builder is easy to use. You just have to spend some time on it. You'll get it fast. Don;t worry. ANd be assured youll get all the help you need here.
Aug. 31, 2023
Son los mejores, 5 estrellas para ellos, he probado varias plataformas y sin duda esta es la mejor..
Aug. 31, 2023
Tina's expertise truly shines as she effortlessly turned a challenging task into a seamless process. Her extensive knowledge made all the difference.
Aug. 30, 2023
Horrible customer support. Once you get them on, they are helpful but it takes DAYS to get anyone to reply. I work with website builders all the time and gempages have so many issues. The platform is super unreliable and makes changes itself. This is why you need constant help from the support who are impossible to reach. So unfortunate since the builder is very promising but any moment your live page can randomly change and stop working and thats just not realistic for a business. Ive never had such an unreliable experience with any softwares or platforms. I really dont understand where all the 5 star reviews are coming from.
Hi Disainify, We sincerely apologize for the inconvenience you've experienced with our customer support and the issues you've encountered while using GemPages. We truly value your feedback and understand your frustration. We want you to know that we've taken your concerns seriously and are actively working to address the issues you've raised. Our team is dedicated to improving the reliability of our platform and ensuring that such random changes and disruptions do not occur in the future. We also acknowledge that our response time has been slower than ideal due to our current staffing situation, and for that, we are truly sorry. We are actively working to increase our support capacity to provide quicker assistance to our valued customers like you. We genuinely appreciate your patience and understanding during this time, and we encourage you to reach out to us again if you encounter any further issues. Your feedback helps us make GemPages a better tool for businesses, and we're committed to ensuring your experience improves. Thank you for choosing GemPages, and we look forward to serving you better in the future. Warm regards, GemPages Support Team