All reviews

Rating Breakdown

  • 5
    95% (4,314 ratings)
  • 4
    3% (120 ratings)
  • 3
    1% (26 ratings)
  • 2
    0% (21 ratings)
  • 1
    2% (80 ratings)
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5 / 5 Share

Aug. 17, 2023

Positives - very easy to use, much more flexibility and design options than you have with Shopify's built in page builder. So the ultimate final product is much better and more attractive. Negative - stunning wait times for assistance, and the current V7 doesn't allow you to break up any information in the standard Shopify product description (as the app description says it does) so the Product Description module has zero flexibility, which is a BIG problem for templates, since I have a serious need for this kind of function.

Using app

About 1 month

Total reviews

4

Average rating

4.0

5 / 5 Share

Aug. 17, 2023

It is a lifesaver for someone who can build a decent Shopify website on her own without spending a lot for store development. Lot of possibilities to design on your own and customize things.

Using app

Over 1 year

Total reviews

5

Average rating

4.4

Developer Reply

Thank you so much for leaving us a review! It really means a lot to us to hear that GemPages has been easy to use and a lifesaver. Your honest feedback about the positive experience motivates us to continue improving the app for you. I'll be sure to share these kind words with the entire team. Please let us know if there's anything else we can help you with.

5 / 5 Share

Aug. 17, 2023

I was tasked to complete a landing page with complicated designs. I couldn't achieve the same designs as what was sketched by my designer. Nevertheless, the support is amazing (especially Jane), she was superb and amazingly friendly and helpful. What an awesome synergy that the team has. No matter how many times i trouble and bother them, they're always there trying to understand the issue and help you with your designs (which alot of other page builders or designer don't even bother or charge you for that). With gempages, gosh, they're willing to help you (even when i'm on the free plan). Well done Team!! It's the best support I've ever received. Thanks Jane!! :)

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 16, 2023

Excelent App and very fast customer service. Highly recommended. This is by far the best page builder in the store.

Using app

10 months

Total reviews

9

Average rating

4.1

5 / 5 Share

Aug. 15, 2023

Application très complète qui permet un très large choix de possibilités. Et quel support ! Toujours présent, toujours à l'écoute, ils se plient en 4 pour vous aider et obtenir ce que vous souhaitez. Un grand merci !

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 15, 2023

Awesome support. Very professional and Helpful. Liam and Tony are bought great support. Well deserved of 5 stars!

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 15, 2023

The application, of course, but also the very courteous and helpful support makes the page safe and secure. The fast response time was also very helpful.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 15, 2023

Absolutely love the support team, even without their help the builder is so great in using, creating a website takes only few hours with this builder, and it will be very unique at the end.

Store

Shudla

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2023

GemPages is FREAKING AMAZING! I have been using ShoGun to build my website and always thought it was top of the line until I discovered GemPages. The interface is beginner friendly and includes many different elements that are not found on competitors websites. These elements allow me to market my product way more effectively that if I were using a competitors website. Also, the customer support is FANTASTIC! After encountering a problem with my page not publishing, I contacted customer support and they were able to deploy a tech team to find the problem and devise a solution. Oh and I forgot to mention - ALL UNDER 24 HOURS! GemPages is the perfect website to help build my store and I will NEVER be going back to ShoGun or any other competitor.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your feedback! We're so glad to hear that you're loving GemPages. We really appreciate your kind words about the interface and the customer support. We're always working to improve our platform, and it's great to hear that you're finding it so helpful. We're also glad to hear that we were able to help you with your page publishing issue. We know how important it is for our users to be able to publish their pages quickly and easily, so we're always working to make sure that our platform is as reliable as possible. Thank you again for your feedback! We're always looking for ways to improve, and your input is invaluable.

5 / 5 Share

Aug. 14, 2023

Had a great experience with GemPages! The customer support is genuinely so amazing, Bella and her team fixed a problem that I've been having in less than 30 minutes. Truly so grateful.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 14, 2023

Really great customer service support with any questions I had while building my site. They helped me within 10 min of talking to them and gave me solutions in the form of videos and even templates that I could use immediately on my website. This is the 2nd webpage I'm creating using GemPages.. Would 100% recommend them.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2023

i had a slight issue with some images displaying on my store, i decided to hit the chat button down the bottom and try and ask for help, the support staff within minutes responded, had a look, they needed to dig deeper, then a short few minutes later they responded with a fixed version, i randomly said if you see any thing else on the page that they could see could need a touch up, thinking i would be told something generic like not our job, they had a look and came back to me with a couple of tweaks i missed and ideas to think about, 100% happy with gempages if this is the support offered

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for letting us know that your time with us was well-spent. Your words of encouragement are definitely a source of motivation. We'll surely pass your words along to the whole team.

5 / 5 Share

Aug. 14, 2023

Incredible Page builder ,and even more Incredible customer support! I have no words to describe the efficiency and speed at which they resolve any problem you might face!

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2023

Customer service is amazing, it really feels like they are working with you. They want to see you succeed!

Using app

8 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Aug. 14, 2023

The product can take a little getting used to, just like all things Shopify. But I love the support. They're always responsive and helpful. It definitely makes up for any issues I've experienced with the product. The other products I've tried had the same issues, but no support or support is not helpful. As a non-technical person, having someone I can ping is so so important. I really appreciate how quickly the support team responds and how they really do want to help you all the way through.

Using app

6 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 12, 2023

wir wüssten nicht wie wir unseren Shop ohne Gempages umgesetzt hätten! Im Aufbauprozess hat uns der Support IMMER geholfen, egal wie kompliziert das Problem war. Wir haben wirklich noch nie so einen guten Kundenservice erlebt. Unsere absolute Lieblingsapp. Wir freuen uns auf die weitere Entwicklung! :)

Using app

12 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Aug. 12, 2023

Where do I begin? There are numerous positives to highlight. Gempages is the best page builder out there, in certain aspects. It simplifies the creation of nested rows and columns effortlessly. All the necessary elements to accomplish any design aspiration are readily available, including side-by-side rows for mobile viewing. Need a sticky "Add to Cart" button? No problem. Features that typically require monthly payments for third-party apps can be easily constructed within Gempages. Moreover, Gempages boasts a wide array of integrations with apps like AliReviews, enhancing its functionality even further. The level of support provided is truly incredible, available around the clock, 24/7. Whenever you encounter an issue and search for a solution, you're likely to find one. They are so kindful and professional, they are amazing! It's a hindrance that can hold you back, especially if you lack the coding skills to develop complex solutions. Fortunately, this isn't the case with Gempages – it addresses these concerns effectively. Furthermore, their support team readily accommodates custom changes, even if they are minor. Setting up viewport-based animations through customized code steps is also feasible. Additionally, each individual element's code can be easily edited, reflecting the meticulous design behind the platform. Beyond these capabilities, Gempages allows you to save blocks as presets and conduct A/B split testing. The continuous introduction of new features showcases the dedication and effort invested in the platform's development. I'm thrilled to be a part of this community and fortunate to have discovered it!

Store

SIPPERS

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 12, 2023

I am working with gempages since a long time and the possibilities are endless and there support feels like they are 24/7 reachable and ready to help you. 5/5

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2023

Very satisfied with the help in the support chat Pauline took a long time to solve my problem I highly recommend it

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2023

I remember wishing I could design websites when I was younger until I saw how complex coding was. This was until I stumbled upon gem pages. With this easy to learn editor I am now able to create any website I desire for myself or clients. Have been using for about a year now and I just ran into my first problem where I had to contact support. Pauline got the team on a solution for me that was estimated at 24 hours and within 1 hour they already had a solution for me with a simple code addition. For the $30 a month payment you can create websites that would cost over $10k to have built (I've designed multiple for clients at this price completely with Gempages). Love these guys, thanks again Pauline get this girl a raise!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.