All reviews

Rating Breakdown

  • 5
    95% (4,317 ratings)
  • 4
    3% (120 ratings)
  • 3
    1% (26 ratings)
  • 2
    0% (21 ratings)
  • 1
    2% (80 ratings)
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5 / 5 Share

June 20, 2023

you guys are magicians, you help me with EVERYTHING I request, all the time. 10/10 service. thank you thank youuu

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages!

1 / 5 Share

June 20, 2023

No sirve.. No lo recomiendo.. fake, no lo uses .. es de lo pero. solo me hizo perder mi tiempo , no pierdan su tiempo

Using app

About 1 hour

Total reviews

4

Average rating

2.0

Developer Reply

Hi Ema! Thank you for sharing your feedback with us. We are extremely sorry to know that GemPages did not meet your expectations. Just to let you know, our team always strives for 100% customer satisfaction, and we are always humble to take users’ feedback to improve our product. With that in mind, we have reached out to you via email to hear more about your suggestions as well as identify any improvement areas that we can make to GemPages. Thank you and looking forward to hearing from you soon! Thomas | GemPages Customer Success Manager

5 / 5 Share

June 19, 2023

The user interface looks clean, user friendly and at the same time, allows to get to the nuts and bolt CSS too. Great support.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Our team thrilled to receive such great rating. Happy to hear that you enjoy the app. Thank you so much for your support. Our entire team at GemPages ASIA greatly appreciate it.

5 / 5 Share

June 19, 2023

GamPages Langing Page is amazing. especially it has very cooperative and supportive team 24/7 service

Store

My Store

Using app

14 days

Developer Reply

Thank you so much for this stunning review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!

5 / 5 Share

June 19, 2023

This is a fantastic app, essential for anyone who wants to create custom pages, without any coding knowledge or prior experience. It has been invaluable to me so far, and very intuitive to use. Lastly and most importantly, the customer support (I'm talking about you, Daniel!) is OUT OF THIS WORLD. I have never seen such incredible customer support in any other platform, company, etc. They respond almost immediately, are very friendly and down to earth, and their team fixes any of your issues lightning fast (including instructions, explanations, and graphics with it). Cannot recommend enough, thank you GemPages.

Store

Zarine

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

We're proud to assist with your business. Glad to hear that Daniel was there to help you get familar with GemPages. If there is anything more we can do to assist, please do let us know via live chat or email [email protected]. Thank you very much!

5 / 5 Share

June 18, 2023

I'm quite new to Gem Pages but I like the service already. Team and Support are very helpful and provide assistance fast and of a high quality. I've deleted by error one of the pages I was working on and they were able to restore it in 5 minutes. Really recommend this product.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

I would like to express my sincere gratitude for your recommendation! Don't hesitate to let us know if there is anything more we can do to help. We're always happy to assist!

5 / 5 Share

June 18, 2023

I've been using gempages for a while now and have used it to build multiple sites. Its incredibly easy to use and anything outside of its normal scope, the team will always help you implement (and quickly) - Brilliant service and app!

Store

My Store

Using app

About 2 months

Developer Reply

Thank you so much for taking the time and leaving us a review. We are happy to hear that GemPages has helped to avoid designing and development costs. This was one of the primary reasons why we developed GemPages. Please let us know if we can help you with anything in the future.

5 / 5 Share

June 16, 2023

With many thanks to the GemPages Team - The customer service and problem solving is 2nd to none. Always appreciate the customer support - ⭐⭐⭐⭐⭐

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 15, 2023

Great work! Big Thanks to Walter for patience and ensuring I had managed to apply changes required.

Using app

12 months

Total reviews

2

Average rating

4.0

5 / 5 Share

June 14, 2023

That is the app for landing pages, it is so easy to do it, and the support is always on point to help us. So I would download for sure if you want more perfomance on your website

Using app

About 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your review. We are thrilled that you are enjoying the app and that you found it easy to use! It's looking awesome! Feel free to let us know whenever you need assistance!

5 / 5 Share

June 14, 2023

Pour tous les Français, l'outil est un excellent compromis pour adapter son design à son offre et non l'inverse je recommande à 100%. L'assistance est au top et ultra réactive.

Store

Gautrot

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for letting us know that your time with us was well-spent. Your words of encouragement are definitely a source of motivation. We'll surely pass your words along to the whole team.

5 / 5 Share

June 14, 2023

Contacted the support team since I had some issues with elements on my page. They have resolved all of my issues in less than 24h. Special thanks to Phoebe who was very helpful!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

We're delighted that our efforts have contributed to the success of your business. Should you have any other concerns, please don't hesitate to reach us via live chat or email us at [email protected]. We're here to help you achieve success, always.

5 / 5 Share

June 14, 2023

very good customer support, had an issue resolved within a couple hours. really good ui easy to make professional looking store fronts

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

We are so delighted that you rate our support 5 Star. We strive to provide just that for all our customers. We're excited to be your companion as you watch your business growth.

5 / 5 Share

June 13, 2023

so I was kind of having issues with the editor, I reach out and the support was able to help out, super fast and comfortably, yes they attend to a lot of people so they might not be online for some hours, you just explain to your best of ability and I'm very sure they will help you to the tiniest problem. to the support and technical team thank you

Using app

3 months

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. We're always happy to give you a hand whenever you need it. Best wishes!

1 / 5 Share

Sept. 29, 2023

Much better than the Shopify native page editor, but the amount of bugs in the app has extensively added to the amount of time I needed to use it effectively. Although the functionality when working properly is quite robust, the bugs make it extremely frustrating to use effectively, not to mention the amount of time it takes fixing things that shouldn't need a work around.

Using app

5 months

Total reviews

1

Average rating

2.0

Developer Reply

Hi Ryan, Thank you for your valuable feedback. We are truly sorry that GemPages might not meet your expectations. We take great pride in our work, and our hope is always that our app would help each e-Commerce merchant accomplish their goals. Clearly this was not your experience, and we apologize. To make this matter right, our support team has reached out to you via chat channel to identify the root causes of any bugs you encountered and the most optimal solutions to resolve them. If you have any questions or concerns, do not hesitate to let us know, we are always here to help. Thank you! Thomas | Customer Success Manager

5 / 5 Share

June 13, 2023

The app has helped us create great interactive landing pages for our website and when ever we had issues with something the support team was quick with helping us resolve the issue.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We are so happy that our support team was there to assist you, everything looks fantastic. Don't forget to reach us via live chat or email, if you need us we are here to help!

5 / 5 Share

June 13, 2023

This is a great app for designing custom pages of all types. It really helps to increase the speed of your site for mobile by letting you optimize image sizes and layouts. Awesome support. They will help you to fix issues with the app, even if it is another app that may be causing the issue. I can't say enough good things about the professionalism of the support staff.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We're proud to assist with your business. Glad to hear that support team was there to help you get familar with GemPages. If there is anything more we can do to assist, please do let us know via live chat or email [email protected]. Thank you very much!

5 / 5 Share

June 13, 2023

Bonne application et service client réactif. Merci en particulier à Mona  qui m'a solutionné un problème bloquant !

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to share this positive rating! I will surely pass your kind words to our team.

5 / 5 Share

June 13, 2023

The best customer service you could ask for, always respond fast and help you until your satisfied. Very polite and patient staff, have never had a bad experience with them. Anthony was very patient working with me and was super helpful and polite.

Store

ROC

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to provide feedback. We are so delighted that you rated our service 5 star as we strive to provide the best customer service for all our customers. Don't hesitate to reach us if we can do anything to assist! Best wishes!

5 / 5 Share

June 12, 2023

I want to take a moment to express my utmost satisfaction with the sensational customer service that I have experienced multiple times. It is truly remarkable that their support is available round the clock through chat, and they have consistently been incredibly helpful and solution-oriented. No matter the time of day or night, the customer service team has always been there to answer my queries and provide assistance. The software, after a short learning curve, is remarkably user-friendly and enables a multitude of functions. I greatly appreciate the fact that I don't have to struggle with complex processes, as the software is intuitive and efficient to use. Once I familiarized myself with it, I was able to dive right in and be productive. I must also mention the highly helpful YouTube tutorials and the support section on the website. They provide invaluable guidance and tips to fully harness the software's capabilities. In my many years of using various products and services, I have rarely encountered such exceptional support. The customer service is outstanding, and the software is user-friendly while offering a wide range of functionalities. I wholeheartedly recommend Gempages and am grateful for the opportunity to utilize their services. Thank you for your outstanding work!

Using app

7 months

Total reviews

7

Average rating

4.4

Developer Reply

Thank you so much for taking the time to share your feedback. We are absolutely thrilled to hear about your utmost satisfaction with our sensational customer service. It's our top priority to provide round-the-clock support through chat, and we're delighted that our team has consistently been helpful and solution-oriented whenever you've reached out to us. We are committed to being there for you, day or night, to address your queries and provide the assistance you need. We're glad to hear that our software, despite a short learning curve, has proven to be remarkably user-friendly and equipped with a multitude of functions. Our goal is to create intuitive and efficient software that empowers you, and we're pleased that you've found it easy to navigate and productive to use once you became familiar with it. We greatly appreciate your mention of our highly helpful YouTube tutorials and support section on our website. We believe in providing valuable guidance and tips to help you fully harness the capabilities of our software, and we're glad that these resources have been instrumental in your experience. Your kind words about our exceptional support mean a lot to us. We take great pride in our customer service, and we're overjoyed that you've found it outstanding. We are also grateful for your wholehearted recommendation of Gempages and for the opportunity to serve you. Thank you for recognizing our outstanding work! If there's anything else we can do to assist you or if you have any further feedback, please don't hesitate to reach out. We're here to support you every step of the way.