All reviews

Rating Breakdown

  • 5
    95% (4,318 ratings)
  • 4
    3% (120 ratings)
  • 3
    1% (26 ratings)
  • 2
    0% (21 ratings)
  • 1
    2% (80 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 12, 2023

I want to take a moment to express my utmost satisfaction with the sensational customer service that I have experienced multiple times. It is truly remarkable that their support is available round the clock through chat, and they have consistently been incredibly helpful and solution-oriented. No matter the time of day or night, the customer service team has always been there to answer my queries and provide assistance. The software, after a short learning curve, is remarkably user-friendly and enables a multitude of functions. I greatly appreciate the fact that I don't have to struggle with complex processes, as the software is intuitive and efficient to use. Once I familiarized myself with it, I was able to dive right in and be productive. I must also mention the highly helpful YouTube tutorials and the support section on the website. They provide invaluable guidance and tips to fully harness the software's capabilities. In my many years of using various products and services, I have rarely encountered such exceptional support. The customer service is outstanding, and the software is user-friendly while offering a wide range of functionalities. I wholeheartedly recommend Gempages and am grateful for the opportunity to utilize their services. Thank you for your outstanding work!

Using app

7 months

Total reviews

7

Average rating

4.4

Developer Reply

Thank you so much for taking the time to share your feedback. We are absolutely thrilled to hear about your utmost satisfaction with our sensational customer service. It's our top priority to provide round-the-clock support through chat, and we're delighted that our team has consistently been helpful and solution-oriented whenever you've reached out to us. We are committed to being there for you, day or night, to address your queries and provide the assistance you need. We're glad to hear that our software, despite a short learning curve, has proven to be remarkably user-friendly and equipped with a multitude of functions. Our goal is to create intuitive and efficient software that empowers you, and we're pleased that you've found it easy to navigate and productive to use once you became familiar with it. We greatly appreciate your mention of our highly helpful YouTube tutorials and support section on our website. We believe in providing valuable guidance and tips to help you fully harness the capabilities of our software, and we're glad that these resources have been instrumental in your experience. Your kind words about our exceptional support mean a lot to us. We take great pride in our customer service, and we're overjoyed that you've found it outstanding. We are also grateful for your wholehearted recommendation of Gempages and for the opportunity to serve you. Thank you for recognizing our outstanding work! If there's anything else we can do to assist you or if you have any further feedback, please don't hesitate to reach out. We're here to support you every step of the way.

5 / 5 Share

June 12, 2023

Absolutely outstanding customer service from the GemPages team, Their response time is impressively quick, and their deep knowledge of their product truly shines through in their support. While GemPages might have a few technical hiccups here and there, the quality of their team members more than makes up for it. Ikram, in particular, is a real gem in their crown. Five stars without a doubt

Using app

12 months

Total reviews

3

Average rating

5.0

Developer Reply

We were delighted to get your review! It really put a big smile on our faces. Happy to hear that Ikram accompanied you throughout your entire experience with GemPages. If there is anything more we can do to assist, please do let us know via live chat or email address [email protected].

5 / 5 Share

June 12, 2023

Incredible experience for now. As versatile as sold + an amazing CS always reactive & happy 2 help !

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

I would like to express my sincere gratitude for your recommendation! Don't hesitate to let us know if there is anything more we can do to help. We're always happy to assist!

5 / 5 Share

June 11, 2023

Tom was Amazing! He helped me so much with the Gempages. The more He helped me the cooler Gempages becomes!! lol I highly recommend him! Thanks soooo much Tom! Gempages are sooooo Awesome and so are you!!! : )

Using app

8 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your review! We are so happy that our support agent (Tom) was there to assist you, everything looks fantastic. Don't forget to reach us via live chat or email, if you need us we are here to help!

5 / 5 Share

June 11, 2023

Fast feedback, everything perfect! Good to have you! We are happy with and for is everything perfect.!

Store

Ovemo

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Our team thrilled to receive such great rating. Happy to hear that you enjoy the app. Thank you so much for your support. Our entire team at GemPages ASIA greatly appreciate it.

5 / 5 Share

June 10, 2023

Great page builder, and has a quick learning curve. But the best thing about it is the customer support, they are super helpful.

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

We were delighted to get your review! It really put a big smile on our faces. Happy to hear that our support agents accompanied you throughout your entire experience with GemPages. If there is anything more we can do to assist, please do let us know via live chat or email address [email protected].

5 / 5 Share

June 9, 2023

Great app and amazing customer service, help with everything really quick response. Thank you. Recommended!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Glad to know that your time and effort spent with us was worthwhile. Nothing could make us happier. Contact us via live chat or email to [email protected] if you have any other concerns. Our professional customer services is always here to help.

5 / 5 Share

June 9, 2023

Guys are awesome, i am using them from more then a year, every problem I had was a fixed really fast!

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for this great 5-star review! We really appreciate your help in spreading the word about GemPages. It means a lot to us.

5 / 5 Share

June 9, 2023

Give Bella a raise! That is all I'm going to say. She was so helpful and her patience is god-like! She was very calm with it, got me the assistance I needed and ensured I understood everything going on at every step.

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. Bella will definitely be happy to read what you wrote. We make customer experience and satisfaction our top priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to having more great experiences in the future!

5 / 5 Share

June 8, 2023

This app is amazing. I come from Shogun and that was a good app and good people. But this app allows me to be FAR more creative. You need to find what is right for you and this app just works for me. It is MUCH easier to share pages or templates across websites than Shogun was in my experience. For sure a great software and most important the quick assistance in chat is the best ever.

Using app

4 months

Total reviews

2

Average rating

3.0

Developer Reply

Thank you so much for your wonderful feedback! We are thrilled to hear that you find our app amazing and that it has exceeded your expectations. We understand the importance of finding the right fit for your needs, and we're delighted that our app provides you with a platform to unleash your creativity to a greater extent. If there's anything else we can assist you with or if you have any further suggestions, please don't hesitate to reach out. We're here to help!

5 / 5 Share

June 7, 2023

I really like GemPages A LOT. I started out not knowing anything about how to set up a print-on-demand website, to gaining knowledge and being comfortable working on my website. Even when I had some problems, I received help within an hour or two. On the other hand, using Shopify to design a website was a nightmare for me as it was just so clunky and hard to figure out. But with the very user friendly GemPages app and video instructions, I am very pleased with it.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for leaving us a review! It really means a lot to us to hear that GemPages has been easy to use and a lifesaver. Your honest feedback about the positive experience motivates us to continue improving the app for you. Thank you very much for using GemPages!

5 / 5 Share

June 7, 2023

I love this page builder app SO MUCH! It's so easy to use compared to others, and the customer service is great to work with and understands me perfectly even when it's hard to explain what I need help with LOL. It's been a lot of fun building websites because of this app, and I highly recommend it to EVERYONE!!⭐️⭐️⭐️⭐️⭐️ Thanks!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for sharing such kind words. We promise to always support you until you are satisfied. If you have any concerns, please remember we're always here. Contact us via live chat or email at [email protected] and enjoy more of our professional support services.

4 / 5 Share

June 7, 2023

Risposta immediata, esauriente e molto chiara. Mi sono trovata davvero bene, personale cordiale e preparato. Grazie mille a tutti voi!

Using app

12 months

Total reviews

1

Average rating

4.0

Developer Reply

Grazie infinite per il tuo prezioso feedback! Siamo felici di sapere che hai apprezzato la nostra risposta immediata, esaustiva e chiara. Il nostro obiettivo è quello di fornire un servizio cordiale e preparato, quindi è fantastico sentire che ti sei trovato/a bene con il nostro team. Ci fa molto piacere che la tua esperienza sia stata positiva e vogliamo ringraziarti per averci scelto. Se avessi bisogno di ulteriori assistenza o avessi altre domande, non esitare a contattarci. Saremo sempre qui per aiutarti. Ancora una volta, grazie di cuore!

5 / 5 Share

June 7, 2023

Quick to respond and probably the most helpful online service I've ever had! Thanks for your help and attention

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for this stunning review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!

5 / 5 Share

June 7, 2023

They are quick to respond to any problems or difficulties. I am satisfied with the ease of use and page creation.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to share this positive rating! I will surely pass your kind words to our team.

5 / 5 Share

June 6, 2023

Sarah has been so supportive. I cannot say about everyone there because 1 of 8 is solid. The time for them to respond for support varies. Sometime really quickly but other times it can take up to hours. The only reason why I pushed for Sarah to send me a link for review is because she nailed it all support, prompt response, and thorough trouble shoot. More Sarahs please

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time to provide a rating. Your opinion is valued greatly, and it helps us maintain an excellent standard of service for our customers. Sarah was awesome! I'll surely let her know you left us this review. Thank you so much!

5 / 5 Share

June 6, 2023

There aren't even enough words to explain how amazing the GemPages support is. The page builder itself is an absolute no brainer but there's nothing better in this world than an excellent customer support that takes the extra mile for each request - and the GemPages support is on point every time - no matter how complicated or complex my (code specific) requests are. Thanks for an amazing app and an phenomenal team!

Store

Boomico

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. Our support team will definitely be happy to read what you wrote. We make customer experience and satisfaction our top priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to having more great experiences in the future!

5 / 5 Share

June 6, 2023

Super accompagnement, la fille Abbie est un ange, elle m'a aider à avancer de manière très efficace grâce à son écoute active.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

We are so delighted that you rate our support 5 Star. We strive to provide just that for all our customers. We're excited to be your companion as you watch your business growth.

5 / 5 Share

June 6, 2023

The attention is very good and fast. I solve my doubts easily thanks to the answers of the technical support.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for letting us know that your time with us was well-spent. Your words of encouragement are definitely a source of motivation. We'll surely pass your words along to the whole team.

5 / 5 Share

June 6, 2023

GemPages has been a game-changer for my Shopify store. The intuitive drag-and-drop editor and pre-designed templates made it incredibly easy to create stunning and professional-looking pages. The flexibility and power of the features allowed me to customize every aspect of my pages to align with my brand. What truly sets GemPages apart is their exceptional support team. Whenever I had questions or needed assistance, they were always prompt, knowledgeable, and went above and beyond to ensure my success. Thanks to GemPages, my store now stands out and converts better than ever. I highly recommend it to any Shopify merchant looking to take their store to the next level!

Using app

5 months

Total reviews

1

Average rating

5.0