All reviews

Rating Breakdown

  • 5
    95% (4,318 ratings)
  • 4
    3% (120 ratings)
  • 3
    1% (26 ratings)
  • 2
    0% (21 ratings)
  • 1
    2% (80 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 6, 2023

I really have a great experience with GEM pages. Most of the things I can do by myself. If it is to diffcult or I'm stuck i can always contact the supportteam for a fast response!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2023

I am satisfied with the quick response to help me in my technical difficulties. Great customer service.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your feedback with us. We're glad to hear that you are satisfied with our quick response in addressing your technical difficulties. Providing great customer service is a top priority for us, and we're thrilled that we were able to assist you promptly. If you ever encounter any further issues or have any additional questions, please don't hesitate to reach out. We're here to ensure your continued satisfaction. Thank you for choosing our services!

5 / 5 Share

June 2, 2023

Excellent customer service. Abby was exceptional. Helped me with every question I had and was extremely nice and helpful

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback! We're thrilled to hear that you had an excellent customer service experience, and we'll be sure to pass on your kind words to Abby. We pride ourselves on providing exceptional assistance and making sure every question is answered. We appreciate your recognition of Abby's efforts in being both nice and helpful. If you ever need further assistance or have more questions, please don't hesitate to reach out. We're here to help!

5 / 5 Share

June 2, 2023

Been using them for years. Customer service is always fast and very helpful. I've tried every other page builder and they are by far the most helpful, and most efficient.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to provide feedback. We sincerely appreciate your long-term support and are thrilled to hear that our customer service has consistently met your expectations. Your kind words about our page builder being the most helpful and efficient mean a lot to us. We strive to continue providing excellent service and assistance whenever you need it. If you have any further suggestions or questions, please don't hesitate to reach out. We value your feedback and look forward to serving you for many more years to come. GemPages Team!

5 / 5 Share

June 1, 2023

We are satisfied with the system's intuitive, easy to use, and basic features, but most of all we appreciate the speed and courtesy of customer support. We will continue to use it.

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for this stunning review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!

5 / 5 Share

June 1, 2023

This app is literally 10/10. They help you with literally ANY question you have. I've never seen such a good customer service

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for sharing your experience! Happy to hear that you received 5-star service from our customer support team

5 / 5 Share

June 1, 2023

Im super happy with this app. First of all, it makes the changes I'm used to, as a web developer, possible. When I asked Costumer service for help on a problem I just couldn't see myself, they responded straight away and helped me fix it in seconds. This makes Shopify actually fun for developers who don't like the native design platform Shopify offers. Totally worth it!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We were delighted to get your review! It really put a big smile on our faces. Happy to hear that our support team accompanied you throughout your entire experience with GemPages. If there is anything more we can do to assist, please do let us know via live chat or email address [email protected].

5 / 5 Share

June 1, 2023

I just wanted to say how much I love GemPages and their amazing customer support! They have been absolutely fantastic in helping me out. I have to give a shoutout to Tony from GemPages. He has been super helpful and polite. It's so refreshing to have such friendly and knowledgeable support. If you're looking for a user-friendly page builder and great customer service, I highly recommend GemPages. They're the best!

Using app

30 days

Total reviews

2

Average rating

5.0

Developer Reply

I would like to express my sincere gratitude for your recommendation. Tony was awesome, I will surely pass your kind words onto him! Don't hesitate to let us know if there is anything more we can do to help. We're always happy to assist!

5 / 5 Share

May 31, 2023

Best page builder ever. Any issues I have get resolved quickly thanks to the amazing customer support & tech team!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages!

5 / 5 Share

May 30, 2023

Great app to stand out unique. Very satisfied with the app. There are many templates that are very useful.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

I would like to express my sincere gratitude for your recommendation! Don't hesitate to let us know if there is anything more we can do to help. We're always happy to assist! Cindy | GemPages Customer Success Team

5 / 5 Share

May 29, 2023

simple, easy, and useful.

Store

Teecho

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to share this positive rating! I will surely pass your kind words to our team.

5 / 5 Share

May 29, 2023

I love this app, and when I had a problem the customer service helped me even if it was a conflict with another app. Thanks GEMPAGES!!!!

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for this stunning review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!

5 / 5 Share

May 29, 2023

Verry usefull application, you absolutely need it if you are a beginner, and not good with web design, he make your pages so much better, with a lot of option and template to inspire you, without mentionning the great staff that is always open to help Touqir you are the best

Using app

10 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your review! We are so happy that our support agent (Touqir) was there to assist you, everything looks fantastic. Don't forget to reach us via live chat or email, if you need us we are here to help!

5 / 5 Share

May 28, 2023

Very good! GemPages has many usable functions and the template is beautiful. The customer service is very good too!

Store

Qttiny

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for this stunning review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!

5 / 5 Share

May 28, 2023

The support was very nice and helpful! I was having problems with my page and asked the help center for advice. After 30min I got an answer, and the problem was fixed by the technical team in less than 2 hours.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to share this positive rating! I will surely pass your kind words to our team.

5 / 5 Share

May 27, 2023

awesome app , and their customer service is top notch! Definitely recommend them as i have been using gempages for several years now

Using app

Over 2 years

Total reviews

5

Average rating

4.2

Developer Reply

Wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.

4 / 5 Share

May 29, 2023

The app has a decent selection of templates but ended up not needing it. It is a little expensive so I would only recommend for businesses that will use it often.

Using app

8 months

Total reviews

4

Average rating

4.8

Developer Reply

Hi Teedup Vegan! Thank you very much for bringing your issues to our attention. I'll definitely forward your interest to our R&D teams for further consideration. Your patience is highly appreciated! Thomas | GemPages Customer Success Manager

5 / 5 Share

May 26, 2023

I don't really know what i'm gonna say that can express how much the gempages support helped me through all my problems , they kindly answer all your question and do their best to make what you want possible for you , i really loved the team a lot ! And as an app it's amazingly designable , you can build your dream website using it , i'm still a newbie in it but it's very handy for beginners that's what i liked about it .

Store

Coulchy

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thanks for sharing such kind words. We promise to always support you until you are satisfied. If you have any concerns, please remember we're always here. Contact us via live chat or email at [email protected] and enjoy more of our professional support services.

5 / 5 Share

May 26, 2023

Honestly, I am not a tech person but this app is AMAZING, and the customer service is truly everything. Every time I speak with someone, they are able to figure out exactly what is wrong and help. I also love that I learn so I can manage issues quickly myself moving forward. This app was recommended to me and it is such a great addition to your store. WELL worth it. Thanks Touqir for your help!

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We're delighted that our efforts have contributed to the success of your business. Should you have any other concerns, please don't hesitate to reach us via live chat or email us at [email protected]. We're here to help you achieve success, always.

4 / 5 Share

May 26, 2023

Not a big fan of page builders typically - always better to build out your pages manually in my opinion. However, Gem Pages are great for people who need to produce landing pages and blog posts and they lack the technical knowledge to code these pages. It is easy to use and builds beautiful landing pages and blogs. So why 4 stars? I would have given it 4.5 if it was possible. The only negative I have with Gem pages is a lot of the code that does not follow best practices for SEO. While this would have been a non-starter for me, the Gem Pages service team is great for editing the changes that we see fit. They communicate well with you and have solved all my issues same day as requested. I have mostly dealt with Walter, but the rest of the team is great as well. 5-star customer service 4-star product

Using app

Almost 4 years

Total reviews

7

Average rating

4.7

Developer Reply

Thank you so much for your thoughtful review! We're happy to hear that you got great support service from our support agents. I'll surely pass your interest to our DEV team for further consideration. Thank you so much again for bring it to our attention! Best wishes!