All reviews

Rating Breakdown

  • 5
    95% (4,318 ratings)
  • 4
    3% (120 ratings)
  • 3
    1% (26 ratings)
  • 2
    0% (21 ratings)
  • 1
    2% (80 ratings)
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5 / 5 Share

May 26, 2023

I love this builder; it's definitely made designing tasks a whole lot easier. Customer service is also excellent.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We are delighted that you've had a 5-star experience. This is the best we could hope for! Thank you for choosing GemPages and we look forward to serving you for many years to come!

5 / 5 Share

May 26, 2023

This app is seriously awesome! It's been a total lifesaver for me when it comes to designing stuff. Customer service is absolutely top-notch. Morgen and Liam, you guys rock! They've been super helpful and lightning-fast with their responses. Seriously, I can't thank them enough. Keep up the fantastic work!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for leaving us a review! It really means a lot to us to hear that GemPages has been easy to use and a lifesaver. Your honest feedback about the positive experience motivates us to continue improving the app for you. I'll be sure to share these kind words with Morgen, Liam and the entire team. Please let us know if there's anything else we can help you with.

5 / 5 Share

May 25, 2023

It's a powerful and flexible builder. Easy to use if you are familiar with any other similar front-end builders. Customer support is also on point. Only suggestion would be auto-save feature to help forgetful designers like myself. Other than that, it's pretty dang awesome!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your thoughtful review! We're happy to hear that you got great support service from our support agents. Also really appreciate your suggestion about (auto-save feature) Our team is so excited to ship more amazing features in the next release of GemPages. Best wishes!

5 / 5 Share

May 25, 2023

AM\mazing builder it helped me out a lot and theyre awesome serously! amazing! You guys did an amazing job with this app! Plus cutomer service is amazing!

Store

Majesty

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. We are looking forward to giving you an even better experience in the future.

5 / 5 Share

May 24, 2023

Gempage's technical support offers a prompt and efficient service, demonstrating professionalism and extreme kindness.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for sharing such kind words. We promise to always support you until you are satisfied. If you have any concerns, please remember we're always here.

5 / 5 Share

May 24, 2023

GemPages has one of the best customer services out there. The Team are so nice and are genuinely there to help you if you have any questions or troubleshooting while building your product page. They are very responsive and understand the importance of following up with the customer. Thank you so much

Store

Belenzo

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We're delighted that our efforts have contributed to the success of your business. Should you have any other concerns, please don't hesitate to reach us via live chat or email us at [email protected]. We're here to help you achieve success, always.

5 / 5 Share

May 24, 2023

Best app for building pages - once I discovered it I will never come back to any other one. Great support also!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for supporting us with a 5-star review. It's wonderful to hear that you are satisfied with what GemPages provides. We will continue to strive to make your experience even better moving forward.

5 / 5 Share

May 23, 2023

Amazing customer service. Really fast response, very helpful in sorting out my issues with my store. Very clear communication and demonstrations of troubleshooting.

Store

Thylas

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time to share this positive rating! I will surely pass your kind words to our team.

5 / 5 Share

May 23, 2023

I love having tools to make my stores look unique and have them perfectly optimized, Gempages provide tons of tools to make it happen! In my case, I like to think out of the box and try new things :) and I messed up a couple of times and every time I contacted support they helped very quickly! these guys know what they doing and doing it perfectly!

Store

Ulevi

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Your review helps us so much and we can’t thank you enough for taking the time to write it. Providing an enthusiastic service to our clients is very important to us, so to know we’re coming through is a big win!

5 / 5 Share

May 23, 2023

Gempage support team respond was very quick, the problem solved within 20min, the best so far. Thanks

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for sharing your experience! Happy to hear that you received 5-star service from our customer support team

5 / 5 Share

May 23, 2023

Gem Pages is a great page builder and the support is great too, they understood what I needed help with quickly and were able to help me efficiently.

Using app

4 months

Total reviews

5

Average rating

4.8

Developer Reply

Thank you so much for this great 5-star review! We really appreciate your help in spreading the word about GemPages. It means a lot to us.

5 / 5 Share

May 21, 2023

Fastes support ever!! They solved a bug within 5 minutes after my request. Amazing! Than you Mona for your fast service!

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your review! We are so happy that our support agent (Mona) was there to assist you, everything looks fantastic. Don't forget to reach us via live chat or email, if you need us we are here to help!

5 / 5 Share

May 21, 2023

Their service is amazing, I had a lot of questions at the beginning and they all answered and were very patient, I recommend Gempage 100%

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Our team thrilled to receive such great rating. Happy to hear that you enjoy the app. Thank you so much for your support. Our entire team at GemPages ASIA greatly appreciate it.

5 / 5 Share

May 20, 2023

I just started working with gempages and the service is amaing. They even made a personalized video showing me how to do what I was asking for. Magnicificent <3

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for supporting us with a 5-star review. It's wonderful to hear that you are satisfied with what GemPages provides. We will continue to strive to make your experience even better moving forward.

5 / 5 Share

May 20, 2023

It is very easy to use convenient assistance very helpful! highly recommended! you immediately learn to use it in a few hours you have your store ready even after the first times you use it!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your valuable feedback! We greatly appreciate your positive comments about the convenient and helpful nature of our assistance. We're thrilled to hear that you found it easy to use and highly recommend it. We're grateful for your support and recommendation!

5 / 5 Share

May 19, 2023

I sent three really difficult questions to the support team, and Hugh responded patiently and in a very detailed manner. He even hopped into my site to check out an issue and provided great advice on how to fix it. I am very pleased with GemPages, and I highly recommend it!

Using app

9 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi Andraya, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. Hugh will definitely be happy to read what you wrote. We make customer experience and satisfaction our top priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to having more great experiences in the future!

5 / 5 Share

May 19, 2023

Fantastic app with an evergrowing list of elements and sections. We've tried 2/3 others and GemPages is hands down the best one. Fast page loads, expert customer service, and very easy user interface! Highly recommend Gempages!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Glad to know that your time and effort spent with us was worthwhile. Nothing could make us happier. Contact us via live chat or email to [email protected] if you have any other concerns. Our professional customer services is always here to help.

5 / 5 Share

May 18, 2023

We've used Gempages for years now. It takes a little bit of getting used to how everything works together but once you do it makes everything flow and look great. Even if you have problems they get back to you super quickly with resolutions and guidance on fixing it (even if it's your own fault for causing the problem).

Using app

About 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for being a loyal user of Gempages for several years! We truly appreciate your continued support. We understand that there might be a learning curve in understanding how all the features work together, but we're glad to hear that once you familiarized yourself with the platform, it has greatly improved the flow and appearance of your content. It's fantastic to know that our customer support team has been able to promptly assist you whenever you encounter any issues. We strive to provide fast and effective resolutions, even if the problem was caused inadvertently. Our aim is to ensure a smooth experience for all our users. We value your feedback and look forward to serving you with the same level of dedication and support in the future. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you once again for your trust and for being a valued member of the Gempages community. Best regards,

5 / 5 Share

May 18, 2023

Mona and Daniel are very helpful and friendly. I had a few problems that I was stuck on and they went over in detail with me on how to fix the problems.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this stunning review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!

5 / 5 Share

May 18, 2023

I had some trouble with gempages so I contacted support. I was so lucky to be helped by 2 people,Abby and Pauline. They were both wonderful and kept me updated every step of the way. They solved my problems in less than 10 hours. I can’t thank them enough for heir speed. Thank you!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

We were delighted to get your review! It really put a big smile on our faces. Happy to hear that our support agents ( Abby and Pauline) accompanied you throughout your entire experience with GemPages. If there is anything more we can do to assist, please do let us know via live chat or email address [email protected].