GemPages Landing Page Builder
#1 Conversion-focused Page Builder to grow your business
Rating
4.8
feedback
4,565
chart
#268
All reviews
Rating Breakdown
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May 18, 2023
Great support team. If you have a problem and you send them a chat, you get answered very quickly and usefull.
Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages!
May 18, 2023
Amazing support team with great customer service. It takes them a few minutes to help you resolve a problem. My experience with Gem Pages has been very pleasant.
We are so delighted that you rate our support 5 Star. We strive to provide just that for all our customers. We're excited to be your companion as you watch your business growth.
May 18, 2023
Really love their customer support and technical team and how they keep supporting me while building the site. Thanks, Gempages team
Thanks for sharing such kind words. We promise to always support you until you are satisfied. If you have any concerns, please remember we're always here. Contact us via live chat or email at [email protected] and enjoy more of our professional support services.
May 18, 2023
Very fast support and very effective! They helped me to get custom effect for my website. I love the app, very easy to use and a lot of features.
Your review helps us so much and we can’t thank you enough for taking the time to write it. Providing an enthusiastic service to our clients is very important to us, so to know we’re coming through is a big win! All the best
May 17, 2023
Instant reply with the professional help to resolve the problem in a minute, it give me more confidence to use the app. Great job!
Thank you so much for this stunning review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!
May 17, 2023
Great customer service. Had an issue, and Ken was able to solve it very quickly. Fast, efficient, and very professional.
We are so delighted that you rate our support 5 Star. We strive to provide just that for all our customers. We're excited to be your companion as you watch your business growth.
May 17, 2023
Amazing Customer Support, Whenever I have a question they typically respond within a few hours. They can get hands on access which makes fixing issues effortless. Thanks Tony!
Thanks for taking the time to rate us, your feedback is greatly appreciated and helps us maintain a high level of service for our customers. Please let us know your concerns, if any. We guarantee that we will do everything in our power to ensure that you are completely satisfied.
May 17, 2023
Customer Service provided an excellent video explaining the exact reason for my issue. The insightful demonstration enabled me to continue through the process of creating a more efficient landing page.
Thanks for letting us know that your time with us was well-spent. Your words of encouragement are definitely a source of motivation. We'll surely pass your words along to the whole team.
May 16, 2023
Una app muy buena, ha mejorado mis ventas muchísimo además de perfeccionar mi estrategia de marketing, sobre todo recalcar que la atención al cliente es bestial me solucionan cualquier error que tenga...
Thanks so much for supporting us with a 5-star review. It's wonderful to hear that you are satisfied with what GemPages provides. We will continue to strive to make your experience even better moving forward.
May 16, 2023
Excellent customer service! It gets expensive in the long run but it's absolutely worth it. We can't do without it now
Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages!
May 15, 2023
Gem pages has enabled us to elevate our website to a new level while saving time due to their great templates options and easy to use interface. Their customer support team is always on the ball and goes above and beyond to assist, surpassing the minimum expectations, to assist us effectively and timelessly. Highly recommend.
Thank you for taking the time to share your feedback with us. We're thrilled to hear that GemPages has enabled you to elevate your website to a new level and that you've found our templates and user interface easy to use. We appreciate your willingness to recommend our services to others. It means a great deal to us that you trust us enough to refer us to your network. If you have any further feedback or suggestions on how we can improve our platform or services, please don't hesitate to let us know. We value your input and are committed to continuously improving our product to better meet the needs of our users.
May 14, 2023
I find it to be very user-friendly, easy to use and the service provided by the support group is fast, swift and reliable. Will definitely recommend to friends.
Thank you so much for taking the time to share your valuable feedback. We genuinely appreciate your kind words. We're delighted to hear that you find our platform exceptionally user-friendly and easy to navigate. Your willingness to recommend our services to your friends means a great deal to us. We're grateful for your support and trust in our platform. We're always here to listen and continuously improve our services to exceed your expectations.
May 14, 2023
I really love this app! Very easy to use. The support is really great. They fixed an issue I had quickly!
Thank you so much for taking the time to leave this excellent rating. We really appreciate your business. Please let us know what we can do for you in the future
May 14, 2023
The Free version lacks a lot of features, the paywall bias is significant but understandable, however even the cheapest subscription offers so much value and the tools are far better than any I've come across so far. The support may have some delays in acknowledging fast due to time zone issues, however once they begin helping they get the job done with utmost efficiency.
Thank you for sharing your feedback. We understand that the limitations of the Free version may be a concern for some users, but we are glad to hear that you have found the value and features offered in the paid subscription to be worthwhile. We apologize for any delays you may have experienced in support due to time zone differences, but we're happy to hear that our team was able to help you efficiently and get the job done. If you have any further feedback or suggestions on how we can improve our services, please don't hesitate to let us know. We value your input and are committed to continuously improving our product and services to better meet the needs of our users.
May 13, 2023
Amazing app, it's a bit difficult at the beggining but then it's easy once you learn how to use it. Their customer service is also very helpful.
Thank you for taking the time to share your feedback with us. We're thrilled to hear that you find our app amazing and that you were able to overcome the initial learning curve. We're also glad to hear that our customer service team was able to provide helpful assistance to you. We believe that providing excellent customer service is an essential aspect of our business, and we're pleased to know that we were able to meet your needs. If you have any further feedback or suggestions on how we can improve our app and services, please don't hesitate to let us know. We value your input and are committed to continuously improving our product to better meet the needs of our users.
May 12, 2023
the app slow down the website performance, and the worst thing is the the support team, firstly, they reply late, at this moment of this message, they didn't replied to message sent 3 days ago.... all thing is bad, nothing good. if i was able to rate you with no stars i would do it. very bad !!
Hi Ilias, On behalf of the GemPages team, I would like to send the sincerest apologies for the experience you have been through. At GemPages, support quality is always our top priority, and we always strive to deliver the best services possible. As for the delay you experienced in the last couple of days, this was due to our major company activities which were conducted from May 11 to May 13, 2023. During this time period, users might experience delays and the limited availability of our support agents on both live chat and email channels. This was also announced to all users via GemPages dashboard beforehand. Please refer to this screenshot for more details: https://prnt.sc/7N0r2_FOodmb. Nonetheless, please rest assured that your ticket has been fully attended and put on high priority by our support team. We will make sure that all of your concerns will be resolved in no time. Sincerely, Thomas | GemPages Customer Success Team
May 11, 2023
Great app with excellent customer support! I had some trouble personalizing my website but they helped me to fix it.
May 9, 2023
I highly recommend Gempages to anyone looking for a powerful and user-friendly page builder app for their Shopify store. With its robust features, easy-to-use interface, and affordable pricing, Gempages is a great choice for both beginners and experienced marketers alike.
Thank you so much for your recommendation and positive feedback about GemPages! We're thrilled to hear that our page builder app has met your needs and exceeded your expectations. Our team is dedicated to providing a powerful and user-friendly experience for all our users, whether they are beginners or experienced marketers. We strive to offer affordable pricing without compromising on quality or features. We truly appreciate your support and thank you for choosing GemPages for your Shopify store.
May 9, 2023
GemPages is fantastic. It made it simple for me to create my Shopify homepage using the drag-and-drop page builder, which makes generating web pages with a polished appearance a snap. It has a ton of awesome pre-made templates that you may edit to suit your requirements. But their customer service crew is very fantastic. They were quite helpful and helped me through all the problems I had as a novice. I had a ton of customizing I wanted to perform, so with their help, I was able to have my personalized website up and operating successfully in only a few days. Overall, I am really happy with their assistance and feel compelled to provide this review since it was so good.
Thank you so much for taking the time and leaving us a review. 😊 We are glad to hear that you've been finding the building blocks and the premade templates easy to use when it comes to building and designing your pages. We are so delighted that you rated our service 5 star as we strive to provide the best customer service for all our customers. Please let us know if we can help you with anything in the future. 🙂
May 9, 2023
Gempages is an excellent choice. Thanks to mona who helped me solve some issues on some landings in a very short time
Thank you so much for taking the time to leave this excellent rating. We really appreciate your business. Please let us know what we can do for you in the future