All reviews

Rating Breakdown

  • 5
    93% (3,168 ratings)
  • 4
    3% (86 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (12 ratings)
  • 1
    1% (49 ratings)

Reviews with Text

  • 93% (3,085)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 6, 2025

The customer service is truly outstanding

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Elite Instinct Thank you so much for the lovely note! It’s always a joy to hear when our support service makes a great impression. If you ever need a hand again, we’ve got you covered. Warmly, Auri GemPages Customer Support Manager

5 / 5 Share

July 6, 2025

Very good!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2025

Massive thank you for all of your help! Wenslas was brilliant, excellent service and on a Sunday!! Who knew?! Thank you Wenslas!

Using app

About 4 hours

Total reviews

3

Average rating

5.0

Developer Reply

Good day Mail Bakes Thank you for your incredibly kind words — and we’ll be sure to pass the love to Wenslas! We're glad we could be there even on a Sunday. Let us know if there’s ever anything more we can do. Cheers, Bella GemPages Customer Support Supervisor

4 / 5 Share

July 6, 2025

Using app

About 2 hours

Total reviews

1

Average rating

4.0

5 / 5 Share

July 6, 2025

Jeremy helped fix some issues I was having with my store. Very quick service and very responsive!

Store

Ulvra

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2025

The support team is incredible. They are always so friendly, quick to respond and helpful. Most of my store is built using gempages. I love the endless customization options.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Good day Twenty Four Thanks a ton for your kind feedback! We’re glad to hear that our team has been consistently friendly and helpful for your store's journey with GemPages. If you need anything else, just drop us a message! Cheers, Justin GemPages Technical Support Leader

5 / 5 Share

July 6, 2025

A great app with good user experience. Customer service staff is very supportive and helpful!

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Tonkina Serum Thank you so much for your kind words! We're happy to hear you've had a great experience and found our customer service team helpful. We’ll be here anytime you need further support or guidance. Kind regards, Auri GemPages Customer Support Manager

5 / 5 Share

July 5, 2025

Gem Pages is absolutley incredible, they have a quick and responsive team to support their incredible app and it is just an amazingly satsifying experience to work with their software knowing that any potential roadblocks you may have can be solved in minutes, special thank you to Anthony one of the many involved in this incredible operation as he recently helped me figure out some of the issues I was confused with myself! 10/10 highly recommend.

Store

NUVEX

Using app

30 days

Total reviews

2

Average rating

5.0

Developer Reply

Good day NUVEX Your feedback made our day! We’ll be sure to pass your special thanks to Anthony — he’ll be delighted to know he made a difference. Thanks for trusting us with your store’s needs, and feel free to reach out anytime. Cheers, Bella GemPages Customer Support Supervisor

5 / 5 Share

July 4, 2025

Kiran was very patient and helpful. He took his time to answer my questions and provided screenshots every step of the way. I had been struggling with about 6 issues and he sorted everything out quickly and clearly and I was able to complete my landing page. I also got to explore other features as well. I wish the app had an affordable paid plan for stores that want between 1 - 5 landing pages only since the free plan has just 1 page and the first paid plan is unlimited pages.

Using app

10 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello Pets, Paws and Ideas We’re really happy to hear that Kiran was able to guide you through everything step by step and get all those issues sorted so smoothly. He’ll definitely appreciate hearing your kind words, and we’re glad you also had a chance to explore more features. Thanks for your suggestion about the pricing tier — we’ll be sure to share this with our product team! If you ever need anything else, we’re always ready to support you. Warm regards, Cindy GemPages Customer Support Supervisor

5 / 5 Share

July 4, 2025

Abraham, was great with quick problem solution for GemPages

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Fire Baked Cookies Thanks for the shout-out to Abraham! Quick and effective help is what we aim for, and he’ll be really pleased to know his support made a difference. Whenever you need further assistance, don’t hesitate to reach out — we’re right here. Cheers, Emma GemPages Customer Support Supervisor

5 / 5 Share

July 4, 2025

I am using this app for my product page. Just started to use this app. It was super easy to install and is working seemlessly with my shopify theme. I found all the design and customization options I wanted in easy drag and drop UI. The Chat Help was very helpful and quick to resolve the doubts I had.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Good day Ankitones It’s wonderful to hear that getting started with GemPages was smooth and that our drag-and-drop tools delivered what you needed. We’re also glad our chat team helped you sort out your doubts promptly! Should you ever have more ideas to implement or questions to ask, we’re always ready to help. Best, Justin GemPages Technical Support Leader

5 / 5 Share

July 3, 2025

excelent

Using app

5 months

Total reviews

2

Average rating

3.0

Developer Reply

Hello Soniclaire Thank you for your kind words! Short and sweet, but it truly means a lot to our team. Whenever you need a hand, we’re just one message away. Kind regards, Emma GemPages Customer Support Supervisor

5 / 5 Share

July 3, 2025

amazing support

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Good day Ketosphère Thank you for your lovely feedback! We're thrilled to know you’ve had an amazing experience with our support team. Anytime you need a hand again, we’ll be right here to help you out. Warm wishes, Cindy GemPages Customer Support Supervisor

5 / 5 Share

July 3, 2025

I had an amazing experience with Célia from the GemPages support team. She was incredibly patient with all my queries and guided me through every step with clear instructions, helpful videos, and detailed screenshots. Her kindness and supportive attitude made the entire process smooth and stress-free. Truly appreciate her dedication and professionalism!

Store

Invogue

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Invogue We truly appreciate you taking the time to share your experience with Célia! Her calm and thorough approach is one of her strengths, and your kind words will definitely make her day. If you ever need guidance again, we’re always happy to walk you through it. With gratitude, Auri GemPages Customer Support Manager

5 / 5 Share

July 3, 2025

The customer support is very helpful especially Ken, he help me with inquiries in just minutes it was fixed.

Store

My Store

Using app

--

5 / 5 Share

July 2, 2025

Awesome Service and helped me out fixing my issues

Using app

29 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Machinist's Vault Thanks a ton for your review! We're glad the support team was able to jump in and get your issue resolved smoothly. If anything else comes up, feel free to reach out anytime — we’ll always be around to assist. Cheers, Bella GemPages Customer Support Supervisor

5 / 5 Share

July 2, 2025

Nice support and app, recommend!

Using app

About 1 month

Total reviews

6

Average rating

3.7

5 / 5 Share

July 2, 2025

Store

shinie

Using app

29 days

Total reviews

10

Average rating

5.0

Developer Reply

Good day shinie Thanks a lot for your feedback! We're thrilled to know you've had a great experience using GemPages. Your support really motivates us to keep pushing for better. If there’s ever anything we can help you with, just give us a shout — we're right here for you. Cheers, Bella GemPages Customer Support Supervisor

5 / 5 Share

July 2, 2025

One of the best apps I've used on Shopify. Also, the support team is top tier! Highly recommend

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello Preplates We truly appreciate the kind words and your recommendation! It means the world to us knowing our app and support team are serving you well. If anything else pops up or you just want some ideas to explore new features, don’t hesitate to reach out. All the best, Cindy GemPages Customer Support Supervisor

5 / 5 Share

July 2, 2025

Great app for building pages. Easy to use and good support

Using app

8 months

Total reviews

18

Average rating

5.0

Developer Reply

Good day Hannah and Henry USA We’re happy to hear that you find GemPages easy to use and helpful for building your store pages. That’s exactly what we aim for! Anytime you need us, we’ll be right here and ready to support you. Kind regards, Emma GemPages Customer Support Supervisor