All reviews

Rating Breakdown

  • 5
    95% (4,318 ratings)
  • 4
    3% (120 ratings)
  • 3
    1% (26 ratings)
  • 2
    0% (21 ratings)
  • 1
    2% (80 ratings)
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5 / 5 Share

May 9, 2023

Very good communication, good service, very grateful for everything. Mona helped me a lot. Everything was great.

Store

worshop

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We are so happy that our support agent (Mona) was there to assist you, everything looks fantastic. Don't forget to reach us via live chat or email, if you need us we are here to help!

5 / 5 Share

May 9, 2023

I looked for a long time for something to replace Elementor that I used with Wordpress and Woocommerce. Then I found GemPages, looked similar BUT the online chat help is simply out of this world! I upgraded to Build so now they can help me with even more tasks!

Using app

10 months

Total reviews

4

Average rating

5.0

Developer Reply

Great to hear that you found GemPages as a replacement for Elementor and that you're satisfied with the platform's user interface. We're thrilled to know that you had a positive experience with our online chat support team. Please don't hesitate to reach out if you have any further questions or if there's anything else we can assist you with. Thank you for your valuable feedback, and we look forward to serving you in the future!

5 / 5 Share

May 8, 2023

Gem pages is an excellent choice for a landing page builder, used on multiple stores and the customer support continues to amaze me. Highly recommend

Store

ouave

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages!

5 / 5 Share

May 8, 2023

Very easy to use and only improving with the addition of AI soon. Plenty of pre-made templates too if you don't want to start from scratch. Customer support are incredibly quick at responding and helpful in all the issues I had.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. We are looking forward to giving you an even better experience in the future.

5 / 5 Share

May 7, 2023

amazing customer service............................................................................

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to share this positive rating! I will surely pass your kind words to our team.

5 / 5 Share

May 6, 2023

the staff help you to solve the problem and make it so easy to solve any issue. really recommended for new users

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for letting us know that your time with us was well-spent. Your words of encouragement are definitely a source of motivation. We'll surely pass your words along to the whole team.

5 / 5 Share

July 4, 2023

The support at GemPages is amazing. They react within minutes and helped me solve all my issues and answer all my questions. I am very happy with this support. Thanks Christiana, Touqir and Bella in particular!

Store

Laloela

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

We're happy to see that you had a 5-Star experience. Christiana was awesome! I'll surely let her know you left us this review! Thank you so much!

5 / 5 Share

May 5, 2023

I don't usually write reviews but I'll write one for them, not only they helped me with all 5 shopify stores that I'm responsible to, they were patient and professional too! Anthony, Jane, Pheobe, and the rest of the crew, you guys are amazing.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for supporting us with a 5-star review. It's wonderful to hear that you are satisfied with what GemPages provides. We will continue to strive to make your experience even better moving forward.

5 / 5 Share

May 4, 2023

Great support from Jonathan of the Gempage support team. Just a little patience, and they will fix in time! I can always rely on their expertise.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to share this positive rating! I will surely pass your kind words to our team.

5 / 5 Share

May 4, 2023

Received absolutely amazing support from Ikram and the rest of the technical team. Great app with great features, would definitely recommend!

Store

Alethea

Using app

12 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages!

5 / 5 Share

May 3, 2023

Excellent service by the Gempages team. They have been helping me so much and their quick response is amazing! Please keep up this great work, thank you so much!

Store

Kienza

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for letting us know that your time with us was well-spent. Your words of encouragement are definitely a source of motivation. We'll surely pass your words along to the whole team.

5 / 5 Share

May 2, 2023

Amazing page builder to customize the home page and product pages. The support is fantastic, they teach you how you can customize the pago and also advise you on the better choice of what you need.

Store

Maksa

Using app

11 days

Total reviews

3

Average rating

5.0

Developer Reply

Your review helps us so much and we can’t thank you enough for taking the time to write it. Providing an enthusiastic service to our clients is very important to us, so to know we’re coming through is a big win! All the best

5 / 5 Share

May 2, 2023

App fantastica, sono riuscito a configurare al meglio il mio store. Assistenza veramente eccezionale, ho parlato con Mona ed ha risolto tutti i miei problemi. consigliatissim

Using app

2 months

Total reviews

7

Average rating

5.0

Developer Reply

We were delighted to get your review! It really put a big smile on our faces. Happy to hear that our support agent (Mona) accompanied you throughout your entire experience with GemPages. If there is anything more we can do to assist, please do let us know via live chat or email address [email protected].

5 / 5 Share

May 2, 2023

Customer service is one of the best - Mona provided excellent support. Gempages lander really boosted my conversion rate and you can do many customizations to your lander.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We are so happy that our support agent (Mona) was there to assist you, everything looks fantastic. Don't forget to reach us via live chat or email, if you need us we are here to help!

5 / 5 Share

May 2, 2023

Te contestan seguido. Resuelven los problemas muy rápido y siempre están dispuestos a ayudar. Realmente el mejor servicio técnico que he visto. La aplicación es muy intuitiva y puedes hacer todo lo que necesites.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for leaving us this such wonderful review! We are thrilled that you enjoyed your experience with GemPages editor and our support service! We're always there to assist whenever you need! Happy Selling!

5 / 5 Share

May 1, 2023

At my job we recently started using GemPages and have built 3 pages so far. It has really elevated the look and functionality of our website. Also, we recently had an issue figure something out. We reached out to customer service over the weekend when we discovered the issue, and they quickly responded and solved it! Very happy with our experience so far.

Using app

About 2 months

Total reviews

3

Average rating

4.0

Developer Reply

We're so happy to hear that you and your team find GemPages helpful to your projects. They're amazing! If there is anything more we can help, please do let us know. We're always happy to give you a hand!

5 / 5 Share

May 1, 2023

Amazing customer service. If you don't know how to do something some one will help or even design it for you. Average wait time to hear back from someone is 15 minutes. Great experience with this app.

Store

ByeHang

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for sharing your experience! Happy to hear that you received 5-star service from our customer support team

5 / 5 Share

May 1, 2023

Le support a été très réactif et m'a aidé à résoudre tous les problèmes que je rencontré sur ma boutique. Merci

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

We are so delighted that you rate our support 5 Star. We strive to provide just that for all our customers. We're excited to be your companion as you watch your business growth.

5 / 5 Share

April 29, 2023

Deserves 100 stars. Jonathan, Mona, and the rest of the team have been SUCH AN AMAZING HELP. I am a TOTAL noob and over and over again the entire team comes together to help with blazing speed. Every question answered and at no time was I left stranded. I could not be happier with the service provided. If you are on the fence, I encourage you to go with gempages. I went with other companies as well that were 'integrated' - but these guys MAKE IT WORK and it is WORTH IT. I am SO happy. THANK YOU!

Using app

3 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. Our support team will definitely be happy to read what you wrote. We make customer experience and satisfaction our top priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to having more great experiences in the future!

5 / 5 Share

April 29, 2023

The app is great but even greater is the support team. They're just amazing! Response is always ready to help and find a solution. Truly top notch support team.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this excellent rating. We really appreciate your business. Please let us know what we can do for you in the future