GemPages Landing Page Builder
#1 Conversion-focused Page Builder to grow your business
Rating
4.8
feedback
4,568
chart
#268
All reviews
Rating Breakdown
Review RSS Feed
March 29, 2023
If your store is picking up it's pace and you're ready to differenciate it from the others this is the GO-TO app. The customer -service and support is equal to shopify's they will go above and beyond helping you out to make your changes exactly as you want them to look like. Don't expect full graphic designer solutions but it gets the job done!
Thank you so much for your positive rating. We're happy that you're happy, and we're looking forward to providing you with an even better experience in the future.
March 29, 2023
Bad takes money from you even tho you uninstall it scam they stole 29 from me even after I uninstall it scams
We are sorry that you were unhappy with the experience you had when using our app. We take all feedback seriously and are striving to remedy this situation and provide any assistance you may require. You can expect to hear back from us via email shortly. Thomas | GemPages Customer Success Team Manager
March 29, 2023
Bella is really helpful, i have a handful of questions and she answered them one by one patiently. Really glad of her assistances.
Thank you for your review! We are so happy that our support agent (Bella) was there to assist you, everything looks fantastic. Don't forget to reach us via live chat or email, if you need us we are here to help!
June 29, 2023
Answers were easy to understand, Jonathan was patient & understood my problem, addressed it quick.
We're excited to hear that you're enjoy the app. Bella was awesome. I will surely pass your kind words onto him! Thank you so much!
March 28, 2023
Mycket enkelt att använda, har gjort mitt jobb mycket lättare och otroligt bra och trevlig kund support
Our team thrilled to receive such great rating. Happy to hear that you enjoy the app. Thank you so much for your support. Our entire team at GemPages ASIA greatly appreciate it.
March 28, 2023
An application with one of the best customer service on the platform. Perfect for beginners and experts alike.
We're so happy to hear that you and your team find GemPages helpful to your projects. They're amazing! If there is anything more we can help, please do let us know. We're always happy to give you a hand!
March 28, 2023
Le service client est super réactif et efficace. Ils trouvent toujours une solution et rapidement. Je recommande fortement.
Store
Ma boutique
Using app
About 1 year
Thank you for taking the time to share this positive rating! I will surely pass your kind words to our team.
March 28, 2023
Super App. Einfach zu verstehen und so viele Möglichkeiten deinen Shop zu bauen. Support 10 von 10! Ich bin sehr zufrieden.
Thank you so much for your review. We are thrilled that you are enjoying the app and that you found it easy to use! It's looking awesome! Feel free to let us know whenever you need assistance!
March 28, 2023
Excellent. Highly Recommend Gem Pagebuilder for those looking to take their website design to the next level.
Thank you so much for this stunning review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!
March 27, 2023
Gempages is amazing. Their support team is always there to help you and try to get you the answers that you need. Highly recommend them!
Thank you so much for this great 5-star review! We really appreciate your help in spreading the word about GemPages. It means a lot to us.
March 27, 2023
I have been stuck on a lot of problems as I am very new to all of this and GemPage app is so much easier to use that others. Most importantly, the support team is above everybody else on any other app I have used. They are fast, and really do their best to provide the answer to the issue/problem. As I said I have been stuck on multiple problems creating my website and GemPages Support was with me all the way!
Your review helps us so much and we can’t thank you enough for taking the time to write it. Providing an enthusiastic service to our clients is very important to us, so to know we’re coming through is a big win. All the best!
March 27, 2023
The customer support is amazing! They are quick and always find a way to fix any issues. I highly recommend Gempages over any other page builder!
We're delighted that our efforts have contributed to the success of your business. Should you have any other concerns, please don't hesitate to reach us via live chat or email us at [email protected]. We're here to help you achieve success, always.
March 26, 2023
The best site builder, very easy to work and learn and so kind and nice customer care. Huge thanks !
Our team thrilled to receive such great rating. Happy to hear that you enjoy the app. Thank you so much for your support. Our entire team at GemPages ASIA greatly appreciate it.
March 26, 2023
Gempages Is very advanced software/technology to build your online store with it. It gives you a lot of leverage and options to build a high quality website. What I am even more pleased is with the customer service they provide and the knowledge they have. Highly recommend it!
Thank you so much for your review and recommendation! Happy to hear that GemPages provided you the customisation options that you were looking for! Everything is looking excellent! Let us know via live chat or email [email protected] if there is anything else that we can help you with!
March 25, 2023
GemPages is easy to use and the customer service is excellent. I find it to be more intuitive to build out pages than other ways I have tried. Whenever I have encountered problems or just me getting confused they are quick to help and patient to explain how to do something.
Thank you so much for this great 5-star review! We really appreciate your help in spreading the word about GemPages. It means a lot to us.
March 24, 2023
Best Cusomter service ever! I've had a lot of questions that I get answered quickly with there live chat. Highly recommend
Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages!
March 24, 2023
Very quick response time, great service and ready to take on all tasks for their customers. Really happy with their customer service :)
Thank you for taking the time to share this positive rating! I will surely pass your kind words to our team.
March 24, 2023
My issue has been solved within one hour and I am very happy with the new page and the support of gempages.
We are so delighted that you rate our support 5 Star. We strive to provide just that for all our customers. We're excited to be your companion as you watch your business growth.
March 23, 2023
I am experiencing considerable frustration as I attempt to update my Impulse theme to version 7.2.0, only to find that the Gempages becomes wonky And will not display the page in the process. This issue is particularly concerning as I rely on it to operate the landing page for my subscription box service. Unfortunately, after receiving an initial response from support, I provided the requested information but have not received any further correspondence. It has now been three weeks without a resolution or response, which is simply unacceptable. For reference, my support conversation ID is 55544600619044, and my contact at support is Hugh. I granted Collaborator access as requested on March 10th, but despite my efforts to follow up every 2-3 days, I have not received any additional communication. While I am generally averse to leaving negative reviews or publicly calling out a company, I find myself uncertain about the appropriate course of action to take next in order to resolve this issue.
Hi Cheri! We offer our sincerest apologies for the inconvenience caused to you due to the recent support experience. We recognize that our service team did not meet their objective of achieving 100% customer satisfaction in this case, and we are aware of the frustration and stress this situation may have caused. For this reason, we have prioritized your case and our team will be in touch with you shortly to resolve the issue. We appreciate your feedback and thank you for your patience! Sincerely, GemPages Team
March 23, 2023
THE SUPPORT IS INCREDIBLE, THEY HELPED ME WITH EVERYTHING, AND THE APPLICATION IS VERY SIMPLE TO USE.
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. We're always happy to give you a hand whenever you need it. Best wishes!