All reviews

Rating Breakdown

  • 5
    94% (3,387 ratings)
  • 4
    3% (92 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (12 ratings)
  • 1
    2% (56 ratings)

Reviews with Text

  • 92% (3,277)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 14, 2025

Excellent service. Ann and Kiran helped me navigate some technical issues seamlessly. They made this process extremely easy and I couldn't be any happier with their service. Top tier.

Using app

About 21 hours

Total reviews

1

Average rating

5.0

Developer Reply

Good day Sad Crew, We’re thrilled to hear Ann and Kiran could support you so effectively! It’s always our goal to make technical matters feel simple and approachable. Your appreciation will surely mean a lot to them. Please don’t hesitate to reach out if you need a hand again—we’ll be ready to help. All the best, Justin GemPages Technical Support Leader

5 / 5 Share

Aug. 15, 2025

I contacted GemPages support, Liam responded within a few minutes and resolved my issue quickly, excellent support.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Good day My Mom Teacher, Thanks a ton for taking the time to share this! We’re happy to know our team could get you a quick and effective solution. That kind of efficiency is exactly what we strive for. Let us know anytime if there’s anything more we can do—we’re always here to support. Kind regards, Cindy GemPages Customer Support Supervisor

5 / 5 Share

July 14, 2025

I recently had the pleasure of working with the support team and was blown away by their professionalism. Their response was lightning-fast, every interaction stayed laser-focused on my issue, and they delivered a truly outstanding solution that resolved everything in one go. I couldn’t ask for better service—top-quality support from start to finish!

Store

miori

Using app

9 days

Total reviews

3

Average rating

4.7

Developer Reply

Good day miori, Wow, your review made our day! We’re so glad to hear the team could resolve everything smoothly and professionally for you from start to finish. Your words are deeply appreciated. And as always, if you ever need any help again, don’t hesitate—we’ll be right here to assist. Sincerely, Auri GemPages Customer Support Manager

5 / 5 Share

July 13, 2025

Really helpful app with a lot of customization features. I really like it.

Store

ZEEVA

Using app

--

Total reviews

1

Average rating

5.0

1 / 5 Share

July 12, 2025

My page broke and when I informed them they closed the live chat and ignored me. My page still has big error message. This is the worst software ever. Dont use it. All the people saying its 5 star are referral people or bought reveiws.

Store

Sunse

Using app

3 months

Total reviews

1

Average rating

1.0

Developer Reply

Good day Sunse We understand your frustration, and we truly apologise for the experience. The live chat issue you encountered was caused by a technical error that temporarily disrupted the widget — it was not intentional, and we resolved it shortly after. Our records show that the page issue you reported was fixed and confirmed working on your end. If anything still isn’t right, we’re more than happy to check again. As for the reviews — Shopify maintains very strict moderation and policies. If we ever attempted to buy reviews, our app would’ve been removed immediately. Every review on our page is genuine and unfiltered. Lastly, I’ve already personally reached out to you via email. If you have a moment to review my message, I’d really appreciate the chance to support you directly. Sincerely, Auri GemPages Customer Support Manager

5 / 5 Share

July 12, 2025

Gempages works flawelessly. It's fast and not buggy at all unlike other page builders. Also their support is top notch and fast. I had an issue because of a translation app that was interfering with the functions and they fixed it for me! Also they created a custom product selection design to match our front end store, overnight and free of charge. Amazing

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Good day Holystrom, It’s fantastic to hear your setup went smoothly and that our team could promptly resolve the issue with the translation app. We’re also glad to know the custom product selection design helped bring your vision to life — and all overnight! If there’s anything more we can support you with, don’t hesitate — we’re always nearby to help. Best regards, Justin GemPages Technical Support Leader

5 / 5 Share

July 11, 2025

Harry is one of the best support agents i ever met. He is very polite, very fast and is a very good help. I could solve every problem of mine. I like it!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

July 10, 2025

Exceptional service. Got the issue I posted immediately - I couldn't ask for better service along with a great product. Special thanks to my support person, Ken. Much appreciated.

Using app

7 days

Total reviews

5

Average rating

5.0

Developer Reply

Good day Real World New Zealand, Thank you so much for the kind words! We're thrilled to know that the issue was resolved swiftly and that you had a smooth experience with both our product and support. Ken will be especially happy to hear your shoutout — your appreciation means a lot! If there's ever anything else we can help you with, don't hesitate to reach out — we’re always happy to assist further. All the best, Bella GemPages Customer Support Supervisor

5 / 5 Share

July 10, 2025

Excelente soporte, muy rapido, atento y solucionan cada uno de los inconvenientes! Ademas la aplicación es BUENISIMA! en todos los sentidos. Facil de usar y editar.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2025

A brilliant integration The team are always incredibly helpful. Game changer!

Using app

5 months

Total reviews

6

Average rating

5.0

Developer Reply

Hello Ice Cold Spice We’re thrilled to hear that the integration works brilliantly for you. It's great to know the team’s support made a difference and that you find GemPages a game changer. Feel free to reach out whenever you need a hand, we’re always ready to support you. Kindly, Bella GemPages Customer Support Supervisor

5 / 5 Share

July 10, 2025

Customer service is top notch! Highly recommend

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi BadgeSmith We truly appreciate your kind words. It's lovely to know that our customer service team met your expectations. We’re here to make your experience as smooth as possible. If anything else comes up, just drop us a message and we’ll be happy to assist. Sincerely, Emma GemPages Customer Support Supervisor

5 / 5 Share

July 10, 2025

Ho avuto il piacere di ricevere supporto da Mona e non posso che consigliarlo. Preparato, veloce nelle risposte e soprattutto chiaro nel guidarmi passo dopo passo. Ha risolto un mio problema in modo impeccabile. Grazie ancora per la professionalità!

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2025

Very intuitive page builder. I have no experience of building pages yet Imanaged to build a really decent looking landing page. I had one small issue I needed support with and it was dealt with quick and efficiently. Highly recommend. I'm looking forward to building more pages

Store

Comfizz

Using app

2 months

Total reviews

5

Average rating

5.0

Developer Reply

Good day Comfizz Thanks for the detailed feedback. We're happy to know that GemPages helped you build your landing page easily, even without prior experience. That’s exactly the kind of simplicity and efficiency we aim for. If you have more pages to build or any other questions, we’ll be right here to help. All the best, Justin GemPages Technical Support Leader

5 / 5 Share

July 10, 2025

Great app and great support

Store

Frooji

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2025

Super Support

Using app

Over 5 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello PARFUMS LUBNER, Thank you for your short but powerful message. We’re grateful for your trust in our team and the continued support over the years. Should anything come up, just give us a shout and we’ll be on it right away. Best regards, Auri GemPages Customer Support Manager

5 / 5 Share

July 10, 2025

Everyone at Gempages is so helpful! Ken helped me to get my shoppable image done! I never could have dom=ne it without her help! She helped me style it and get it just the way I wanted. GemPages is a wonderful page builder!!!

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Lolo French Antiques We're so happy to hear Ken was able to help you finish up your shoppable image with just the right touch. It's always a joy seeing our team make such a positive impact. If you ever need assistance again, just let us know — we’re always here to support your journey. Warm regards, Bella GemPages Customer Support Supervisor

5 / 5 Share

July 10, 2025

Sehr guter und schneller Support! Sehr freundlich und hilfsbereit!

Store

Kronom

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Good day Kronom Vielen lieben Dank für die Rückmeldung! Es freut uns sehr zu hören, dass Sie mit unserem Support zufrieden sind. Wir bemühen uns stets, schnell, freundlich und lösungsorientiert zu sein. Sollten Sie erneut Hilfe benötigen, zögern Sie nicht – wir sind für Sie da. Mit besten Grüßen, Justin GemPages Technical Support Leader

5 / 5 Share

July 9, 2025

Wonderful service! Everything i had a problem with was met with clear understanding, patience and solution based thinking. thank you!

Store

My Store

Using app

About 2 months

5 / 5 Share

July 9, 2025

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey Curated Beauty London Thanks a lot for your support and the 5-star rating! We’re so glad you’re enjoying GemPages and hope we continue to meet your expectations as your store evolves. If you ever run into anything or just want a tip, we’re only a message away. Cheers, Cindy GemPages Customer Support Supervisor

5 / 5 Share

July 9, 2025

Great and fast custommer support,great all around app with a ton of futures,Abiola was great to solve my problem with the post-sale page colour

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Good day NextProFooty We’re delighted to hear that Abiola could assist you with the post-sale page colour issue. Your kind words mean a lot, and we’ll make sure to pass this along to her — it will certainly brighten her day! Anytime you need help, we’re always just around the corner. Kind regards, Auri GemPages Customer Support Manager