All reviews

Rating Breakdown

  • 5
    94% (3,388 ratings)
  • 4
    3% (92 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (12 ratings)
  • 1
    2% (56 ratings)

Reviews with Text

  • 92% (3,278)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 18, 2025

Fantastic. Easy to use, and seamless integration.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Fudge Fairy Co. Thank you for sharing your experience! We’re glad to hear GemPages is working seamlessly for your store. If you run into anything or have questions down the road, feel free to reach out anytime – we’ve always got your back. Cindy GemPages Customer Support Supervisor

5 / 5 Share

July 18, 2025

Nếu bạn đang tìm một công cụ giúp thiết kế giao diện website tùy biến theo ý tưởng của mình, mình thật sự khuyên nên dùng Gempages. Đôi lúc mình có những ý tưởng đặc biệt chưa có sẵn trong thư viện, mình sẽ trao đổi với đội ngũ hỗ trợ và được phản hồi rất nhanh, sẵn sàng chỉnh sửa trực tiếp trên bản sao mà không lo ảnh hưởng đến bản chính. Nhờ Gempages mình có thể tự tay thiết kế giao diện linh hoạt mà không cần đến lập trình viên. Đây là công cụ mình sẽ dùng lâu dài và chắc chắn sẽ giới thiệu cho những người đang muốn tự làm web mà vẫn đẹp, linh hoạt.

Using app

About 1 year

Total reviews

8

Average rating

5.0

Developer Reply

Em chào anh chị chủ store Seyoul Thailand, Cảm ơn anh/chị đã dành thời gian để viết đánh giá rất chi tiết! Bọn em rất vui khi biết GemPages giúp anh/chị biến những ý tưởng thiết kế thành hiện thực mà không cần tới kỹ năng lập trình. Đội ngũ hỗ trợ của bọn em luôn sẵn sàng đồng hành cùng anh/chị để mọi trải nghiệm trở nên đơn giản và hiệu quả hơn. Nếu trong tương lai anh/chị cần thêm sự hỗ trợ, đừng ngần ngại liên hệ – bọn em luôn sẵn sàng. Cindy GemPages Customer Support Supervisor

5 / 5 Share

July 17, 2025

Amazing Support from Sinclair! I rarely write reviews, but I had to take a moment to shout out Sinclair from the GemPages support team. Not only was he incredibly fast to respond, but he also went above and beyond to help me solve a page design issue that was stressing me out. Sinclair was super friendly, patient, and knowledgeable — he walked me through everything step-by-step until it was perfect. It’s clear that GemPages cares about their users, and support like this makes all the difference. The app itself is powerful and flexible, but having a support team like Sinclair behind it gives you real peace of mind. Highly recommend both the tool and the team.

Store

Aurevia

Using app

2 months

Total reviews

8

Average rating

5.0

Developer Reply

Hi Aurevia Thank you so much for such a thoughtful and generous review! We're so glad Sinclair was able to make such a difference for you during a stressful time. His effort and guidance are deeply appreciated, and we’ll be sure to share this with him – he’ll be over the moon to read it. Should you ever need help again, please don’t hesitate to reach out – we’re always here to support you. Auri GemPages Customer Support Manager

5 / 5 Share

July 17, 2025

Okay not only is the app actually incredible and the things you can do with it but the customer service is amazing, I have been helped multiple times with custom code and they are always super helpful, especially Kiran!

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello ALL STAR CARDS We’re so happy to hear how much you’ve enjoyed both the app and our support team! It’s amazing to know Kiran could assist you with your custom setups – we’ll definitely pass this along to her, she’ll be thrilled to hear your kind words. Feel free to drop us a message anytime if there's anything else we can help with – we're just a click away. Cindy GemPages Customer Support Supervisor

5 / 5 Share

July 17, 2025

great support, great app - i tried a lot of page builders but this one stood out because of how it implements with shopify and how easy it is to create great looking pages. I can recommend this. Also the support is really helpful!

Using app

4 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi Wrapstars Catering We’re so glad you found GemPages to be a standout among other builders! It’s great to hear that the app’s compatibility with Shopify and ease of use made a difference, and that our support could be a part of your success. If there’s anything more we can support you with, don’t hesitate to let us know – we’re always happy to help. Bella GemPages Customer Support Supervisor

5 / 5 Share

July 17, 2025

Ethan was really nice and fixed my issue in minutes. Good experience

Store

Severa

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 16, 2025

extremly helpful

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2025

I love the support team. They are very effective and very fast. The best shopify app

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2025

These guys are quick to respond to any questions and help until your problem is solved. Awesome customer service.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hello ModernRoots Natural Soaps & B... We appreciate your kind words! Our team always aims to provide quick and thorough support, and we’re glad it made a difference for you. If you run into anything in the future, we’ll be here to assist you anytime you need. Justin GemPages Technical Support Leader

5 / 5 Share

July 16, 2025

It's pretty easy to use and if you can't figure custom stuff out the support is very helpful and will get into the back end of the site and look at everything to help you figure it out.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Hit-Boy Official Store Thanks a ton for your thoughtful review! We're glad to hear the app’s been easy to use and that our support team could jump in to assist when needed — even behind the scenes when it counts. If anything else ever comes up, just give us a shout — we’ll always be here to lend a hand. Bella GemPages Customer Support Supervisor

5 / 5 Share

July 16, 2025

no other builders can match this gem pages. i highly recommended this

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2025

The suport team is great

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2025

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Good day GlowOasis, Thank you for your kind words! We're glad to know the features are useful and that our support has made a good impression. Your feedback encourages us to keep delivering great experiences. If there's anything we can assist you with in the future, we're just one message away. Warm regards, Cindy GemPages Customer Support Supervisor

5 / 5 Share

July 15, 2025

Useful features, convenient, good customer service.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Good day babeliobaby, Appreciate your feedback! We're happy to hear you find GemPages convenient and packed with useful features. It’s also great to know that our customer service has been helpful. If you ever need help again, just reach out anytime and we’ll be there for you. Best wishes, Emma GemPages Customer Support Supervisor

5 / 5 Share

July 15, 2025

I have played with other plug in platforms, but no others are this user friendly. The customer service is AMAZING! ANYTHING I have had trouble with, they have helped me. their response time is quick. They send me videos on how to do things, if there is a coding error, they go in and fix that for me. I have had many zoom calls with them learning how to use the platform. They are patient with me, and super on top of my needs. This plug in also utilizes shopify, which some others don't. I love GemPages and the staff!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Good day Connect Mushrooms, We truly appreciate your detailed review. It means a lot to us that you’ve had such a positive journey with our team, from quick responses to live Zoom sessions. Your kind words about our training and support will really motivate the whole team! If there’s anything else we can help with, just let us know—we’ll always be happy to support you further. All the best, Auri GemPages Customer Support Manager

5 / 5 Share

July 15, 2025

give this guy a raise !!!!!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2025

Great support!

Using app

8 days

Total reviews

7

Average rating

5.0

Developer Reply

Good day Concept Clothing, Thank you so much for the kind words! We’re delighted to hear that our support left a great impression on you. If you ever need assistance again, don’t hesitate to reach out—we’re always here for you. Warm regards, Cindy GemPages Customer Support Supervisor

5 / 5 Share

July 15, 2025

TOP. Team is akways willing to help and adapt!

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Good day Bisoo.shop, We appreciate your great feedback! It’s wonderful to know that you found our team responsive and adaptable. That really means a lot to us. Should you have any more questions or need support, feel free to contact us anytime. Cheers, Bella GemPages Customer Support Supervisor

5 / 5 Share

July 15, 2025

I was experiencing some coding issues with Klaviyo, and Ann was very patient and helpful and made my button to popup process seamless. Very knowledgeable support. Also, love all the things you can do inside Gempages, there's no way I could do this inside a regular builder. If you want an actual branded website, get Gempages.

Store

Aerlune

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Good day Aerlune, We’re so happy to hear that Ann could help with your Klaviyo integration! She’ll be thrilled to know her efforts made the experience smooth and hassle-free for you. Your praise for the flexibility of our builder really encourages us! If you ever run into new questions, we’ll be ready and happy to assist. With appreciation, Justin GemPages Technical Support Leader

5 / 5 Share

Nov. 25, 2025

Great and passionate customer support, highly recommend!

Store

Myoro

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Good day Myoro, Thanks for the recommendation and your great feedback! We’re excited to know you find our features valuable and easy to use—it’s always our goal to help users launch confidently. We’re right here in case you need any support along the way, just give us a shout. Cheers, Cindy GemPages Customer Support Supervisor