All reviews

Rating Breakdown

  • 5
    94% (3,388 ratings)
  • 4
    3% (92 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (12 ratings)
  • 1
    2% (56 ratings)

Reviews with Text

  • 92% (3,278)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 25, 2025

I've had a lovely experience with GemPages so far! They have a amazing support team and a great platform, very intuitive and easy to use! I definitely recommend it to all entrepreneurs who want to create a high-converting e-commerce page

Store

Gujoy

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 25, 2025

Ken was amazing!! He made it simple and clear and solved my problem very quickly!! Great Service

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2025

Store

Ahvya

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2025

This is the most useful app on Shopify imo. Easy to use, customize, replace entire sections of our website in hours instead of days. The support is top tier, super quick and responsive. I highly recommend GemPages. Thanks again guys!

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 24, 2025

Fantastic, fast support available to me today. Thank you Roxanne and Dzung for solving my queries.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 23, 2025

Perfectly simple and easy to use. If you also have questions, the support is very friendly and easy to communicate with.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2025

I've been using GemPages for a while now, and while the app itself is intuitive and powerful for building custom Shopify pages, it's the technical support that truly stands out. The support team is incredibly responsive. They are very quick to answer any queries, no matter how complex the issue. What really impressed me is how they don’t just offer quick fixes. They dive deep into the problems, even the highly technical ones, and guide you through them with patience and clarity. They consistently went above and beyond to make sure everything worked perfectly, offering me a custom solution and recoding a template that did not work for me. Their team never hesitated to jump in and find a solution. It's rare to find support this dedicated and proactive. I'm beyond impressed and grateful for the level of help I received. If you're on the fence about using GemPages, know that you're not just getting a great product—you’re getting a support team that genuinely cares about your success.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Good day Vitamix Australia, Your thoughtful feedback means a lot to us. We’re thrilled to hear that our support team could make such a strong impression and provide in-depth help with your custom templates and coding. The team takes great pride in solving complex issues and ensuring that every user experience feels smooth and personal. If you ever need help again, please know we’ll always be here and happy to assist. Auri GemPages Customer Support Manager

5 / 5 Share

July 23, 2025

Buen soporte, respondieron mis dudas en muy poco tiempo.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2025

Amazing Customer Support. Shoutout to Kiran!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 23, 2025

Mona has great customer service skills. Walked me through the entire thing and we found the problem and fixed it. Was something very simple but can't believe I overlooked it. Thanks

Store

Venera

Using app

5 months

Total reviews

10

Average rating

5.0

5 / 5 Share

July 23, 2025

Easy to use, great support and variety of tools to customize your website.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

July 23, 2025

Store

My Store

Using app

About 1 month

Developer Reply

Cảm ơn anh/chị đã chia sẻ phản hồi! GemPages rất vui khi biết rằng trải nghiệm của anh/chị với GemPages là rất tốt. Nếu anh/chị cần hỗ trợ thêm bất cứ lúc nào, team GemPages luôn sẵn sàng. Cindy GemPages Customer Support Supervisor

5 / 5 Share

July 22, 2025

Store

Voneras

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Good day VONERAS Thank you for your feedback! We’re glad you’ve been enjoying your experience with GemPages. If there’s ever anything more we can help you with, please feel free to reach out anytime. Emma GemPages Customer Support Supervisor

5 / 5 Share

July 22, 2025

GemPages is hands down one of the best tools I’ve ever used for building high-end, beautifully designed websites — and in record time. It’s incredibly intuitive, flexible, and allows for full creative freedom without needing to touch a single line of code. What truly sets GemPages apart, however, is the support team, especially Tony. He’s simply amazing — always responsive, patient, and goes above and beyond to help with any issue. It’s rare to find such a level of professionalism and dedication. Tony has saved me hours of work and helped me unlock the full potential of the app. If you're looking for a powerful page builder with a team that genuinely cares about your success, GemPages is the way to go. I can’t recommend it enough!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 22, 2025

Very attentive and extremely patient—big thumbs up!

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello DinklyPickleball We’re so pleased to know our team’s attentiveness and patience made a positive impact on your experience. If you ever need further guidance or support, you can count on us to be right here. Emma GemPages Customer Support Supervisor

5 / 5 Share

July 21, 2025

Great application if you are looking for an easy drag and drop builder, with a lot of options. Their customer support is fantastic, replying quickly and even their technical support is always willing to create what you want even if it is not an option on the app, with custom code.

Store

Rugster

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Rugster Thank you so much for your kind words! We’re truly glad to hear that our team — especially when it comes to custom code support — has been helpful and responsive to your needs. Should you ever need more assistance or ideas for your next setup, just give us a shout. We’ll always be happy to help you make the most out of GemPages. Justin GemPages Technical Support Leader

5 / 5 Share

July 21, 2025

Mona was super !!

Store

reconn

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 21, 2025

GemPages is hands-down one of the best page builders available for Shopify. Its drag-and-drop interface makes it incredibly easy to design high-converting landing pages, product pages, and homepages — all without touching a single line of code. What stands out is the top-level editing flexibility — from custom layout control to advanced elements like countdown timers, accordions, image sliders, and integrations with tools like Klaviyo, Judge.me, and Google Analytics. Whether you're a beginner or an experienced designer, GemPages gives you the freedom to build pixel-perfect pages fast. If you're looking to level up your store design with zero developer hassle, GemPages is a must-have.

Using app

About 16 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Value Meds We’re absolutely delighted to read your thoughtful review! It's great to know you’re enjoying the editing flexibility and advanced features GemPages offers — we built it exactly for creators like you. If you ever want to explore more capabilities or run into anything, don’t hesitate to reach out. We’re always ready to support your creative journey. Auri GemPages Customer Support Manager

5 / 5 Share

July 20, 2025

Excelente página

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Orchid Suplidora de Belleza ¡Muchísimas gracias por tu reseña! Nos alegra saber que estás disfrutando de la experiencia con GemPages. Si en algún momento necesitas más ayuda, estaremos encantados de atenderte. ¡Aquí estaremos siempre que nos necesites! Cindy GemPages Customer Support Supervisor

5 / 5 Share

July 19, 2025

Top notch page builder and the support team is really good!

Using app

2 months

Total reviews

2

Average rating

5.0