All reviews

Rating Breakdown

  • 5
    95% (4,335 ratings)
  • 4
    3% (121 ratings)
  • 3
    1% (26 ratings)
  • 2
    0% (21 ratings)
  • 1
    2% (80 ratings)
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5 / 5 Share

Nov. 16, 2022

These guys are amazing. Service 24/7. Highly recommend!!!! Whenever we have had an issue that have been blazing fast to help us through it

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, I would like to express my sincere gratitude for your recommendation! Don't hesitate to let us know if there is anything more we can do to help. We're always happy to assist!

5 / 5 Share

Nov. 15, 2022

This app is a must for making your website fit your brands needs. It is fairly intuitive and if you do run into any issues (you probably will) the support team is top notch. Jane in particular is amazing!

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you very much for sharing your experience! Happy to hear that you received 5-star service from our customer support team & GemPages provided you the customisation options that you were looking for, also. Don't hesitate to let us know if there is anything more we can do to help. We're always happy to assist!

5 / 5 Share

Nov. 15, 2022

Ran into a problem and Mona was able to fix it! These app is a most to create different content on any website. Thanks!

Store

WUE

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Our team thrilled to receive such great rating. Happy to hear that you enjoy the app. Thank you so much for your support. Our entire team at GemPages ASIA greatly appreciate it.

5 / 5 Share

Nov. 15, 2022

I have tried all three other page building apps and without a doubt GemPage is the best so far. Highly recommended

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your review and recommendation! Happy to hear that GemPages provided you the customisation options that you were looking for! Let us know via live chat or email [email protected] if there is anything else that we can help you with!

5 / 5 Share

Nov. 15, 2022

The app is really easy to use and you get the hang of it really fast. The one thing that is exceptional is their support, really kind, fast and they make sure you are satisfied with the end result. I cannot thank them enough for helping me in so many situations where I couldn't find a fast solution. Top team. Keep up the great work!!

Store

Esentya

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for taking the time to provide feedback. We are so delighted that you rated our service 5 star as we strive to provide the best customer service for all our customers. Don't hesitate to reach us if we can do anything to assist. Best wishes!

5 / 5 Share

Nov. 14, 2022

So the user experience of this page builder application is by far way better than others I tried. And the support service was really great. Guys were very helpful and patient.

Using app

9 months

Total reviews

8

Average rating

4.6

Developer Reply

Thank you so much for this stunning review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime! If there is anything more we can do to assist, please do let us know via live chat or email [email protected]. Thank you very much!

5 / 5 Share

Nov. 13, 2022

Literally best customer service I've ever used. They helped me implement custom code on the side, no problem! And they are super fast to respond.

Using app

Over 1 year

Total reviews

10

Average rating

4.6

Developer Reply

Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages!

5 / 5 Share

Nov. 12, 2022

In English : Thank you, thank you, thank you, etc. ! ... For your professionalism, your responsiveness and above all your availability! We suffered a bug after downloading a Shopify application to integrate it into our store... And after that, our customers could no longer "add to cart" or "pay now"; very big problem, especially during this Christmas period!... Having then built our shop with GempPages, we contacted support during the night and they answered us at 8:30 am; on a Saturday morning! And throughout the day, we were able to exchange with a single contact and with the help of a translator and with a copy by email sent for each exchange, so they intervened and succeeded in finding and repairing the code. **** It happened due to a CSS code conflict with the theme. And their technology allowed to add custom code to fix the theme code. **** While the error did not come from their application, they managed and in record time to: - Find the corrupted code - To solve the technical problem. The intervention did not cause any damage to our shop, because a full backup was duly made beforehand. In addition, a request for access to your settings has been requested beforehand. Another very big thank you to Letty, who accompanied us throughout the incident. Duration of the intervention: 4h00 Reactivated: ++++ Chatbot: Human Service: Free - As of 12/11/2022 Peterson Maquinghen - CEO of FranceMains SAS www.francemains.fr [email protected] 100% Made in France non-food multi-product sale for professionals, (B2B). In French : Merci, merci, merci, etc. ! ...Pour votre professionnalisme, votre réactivé et surtout votre disponibilité ! Nous avons subit un bug après avoir téléchargé une application de Shopify pour l'intégré à notre boutique... Et après à cela, nos clients ne pouvaient plus ni "ajouter au panier", ni "payer maintenant" ; très gros problème, surtout en cette période de noël !... Ayant alors construit notre boutique avec GempPages, nous avons contactés le support dans la nuit et ils nous ont répondu dès 8h30 ; un samedi matin ! Et durant toute la journée, nous avons pu échangé avec un interlocuteur unique et à l'aide d'un traducteur et avec une copie par mail envoyé pour chaque échanges, ils sont donc intervenu et ont réussis à retrouver et réparer le code. **** C'est arrivé en raison d'un conflit de code CSS avec le thème. Et leur technologie à permis d'ajouter un code personnalisé pour corriger le code du thème. **** Tandis que l'erreur ne venait pas de leur application, il ont réussi et en un temps record à : - Retrouver le code corrompu - À résoudre le problème technique. L'intervention n'a causé aucun dommages à notre boutique, car une sauvegarde complète à été dûment effectué au préalable. De plus une demande d'accès à vos paramètres vous ait demandé au préalable. Encore un très grand merci à Letty, qui nous a accompagnée tout au long de l'incident. Durée de l'intervention : 4h00 Réactivé : ++++ Chatbot : Humain Service : Gratuit En date du 12/11/2022 Peterson Maquinghen - PDG de FranceMains SAS www.francemains.fr [email protected] Vente multi-produits non alimentaires 100% Made in France à destination des professionnels, (B2B).

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Hey there! We are extremely happy to hear that GemPages has helped you to create great-looking pages and blogs and that you found the perfect blend of features and the functions required. Thank you so much for sharing your feedback and leaving us a review. Also, glad to hear that support agent (Letty) was there to help you get familar with GemPages. I'll be sharing this with the entire team. We appreciate your love and support. Best, GemPages Team

5 / 5 Share

Nov. 11, 2022

I used this app to help me create collection pages and landing pages that have more functionality than the basic shopify theme and it's been fantastic. It is so easy to use and the integration with shopify is second to none. Any things I did need assistance on were solved so quickly with live chat - the whole customer support team jump in and help get your problem solved so quickly. Couldn't recommend more!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time and leaving us a review. 😊 We are glad to hear that you've been finding the building blocks and the premade templates easy to use when it comes to building and designing your collection pages & landing pages. We are also happy to hear that GemPages has helped to avoid designing and development costs. This was one of the primary reasons why we developed GemPages. Please let us know if we can help you with anything in the future. 🙂

5 / 5 Share

Nov. 11, 2022

I've been using this plugin for almost half a year and have been modifying various pages of my store through it, and their customer service has been prompt in helping me solve any problems. I like it very much.

Using app

6 months

Total reviews

5

Average rating

5.0

Developer Reply

Wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.

5 / 5 Share

Nov. 10, 2022

Perfect APP to get shopify running and designed to custom needs. especially the help / support from gemapges is outstanding.... can highly recommend it. Letty helped me sort things out, very effiency way.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We are so happy that our support agent (Letty) was there to assist you, everything looks fantastic. Don't forget to reach us via live chat or email, if you need us we are here to help!

5 / 5 Share

Nov. 10, 2022

Support hyper pro et rapide. Réponds tous les jours. N'hésite pas à prendre la main que la boutique pour modifier directement. Les forfaits sont raisonnables pour tout ce que l'on peut faire facilement.

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

We were delighted to get your review! It really put a big smile on our faces. Happy to hear that our support agent accompanied you throughout your entire experience with GemPages. If there is anything more we can do to assist, please do let us know via live chat or email address [email protected].

5 / 5 Share

Nov. 10, 2022

Muy bueno servicio a cliente y la app permite construir un sitio profesional para el ecommerce. Recomiendo.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your review and recommendation! Happy to hear that GemPages provided you the customisation options that you were looking for! Everything is looking excellent! Let us know via live chat or email [email protected] if there is anything else that we can help you with!

5 / 5 Share

Nov. 10, 2022

I used this app to help build my website. The customer service is top notch. They were quick to respond and were very helpful in sorting out the problems I had

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages!

5 / 5 Share

Nov. 9, 2022

This app is amazing. Makes building pages for your store super easy and allows for a lot of customization. Also the support is amazing.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. We are looking forward to giving you an even better experience in the future.

5 / 5 Share

Nov. 9, 2022

I have been working with GemPages for a while now and I must say I am very satisfied. The app is very accessible and user-friendly. It has numerous useful features for different types of pages. Furthermore, the customer service is top notch, they are always ready and they help you quickly. I therefore recommend GemPages to everyone.

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

We are delighted that you've had a 5-star experience. This is the best we could hope for! Thank you for choosing GemPages and we look forward to serving you for many years to come!

5 / 5 Share

Nov. 9, 2022

Working with GemPages is a pleasure! I make my first store, and here it is very easy and convenient to create pages of any complexity. Support takes a special place, it is fantastic and will help with any questions! GemPages are interested in making me satisfied, so I stay with them)

Store

Momston

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your positive rating. We're happy that you're happy, and we're looking forward to providing you with an even better experience in the future.

5 / 5 Share

Nov. 8, 2022

I looked at and tried other Page Builders and liked Gempages the most. The service has been great so far. Response is always fast.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

I would like to express my sincere gratitude for your recommendation! Don't hesitate to let us know if there is anything more we can do to help. We're always happy to assist!

5 / 5 Share

March 12, 2023

I have tried several page builders and Gempages is the one I liked the most. Simple and easy to understand

Store

Nureora

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to share this positive rating! I will surely pass your kind words to our team.

5 / 5 Share

Nov. 8, 2022

Customer service is top notch, fast replies and quick service. The app itself is fairly easy to use even for beginners

Using app

Over 2 years

Total reviews

3

Average rating

3.7

Developer Reply

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. We are looking forward to giving you an even better experience in the future.