All reviews

Rating Breakdown

  • 5
    95% (4,335 ratings)
  • 4
    3% (121 ratings)
  • 3
    1% (26 ratings)
  • 2
    0% (21 ratings)
  • 1
    2% (80 ratings)
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5 / 5 Share

Nov. 8, 2022

I have never ever seen a support so great as here. Not only these guys were patient enough to let me somewhat describe my problem but they went ahead and FIXED it on my end.... Absolute legends!

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

We were delighted to get your review! It really put a big smile on our faces. Happy to hear that our support agent ( Daniel ) accompanied you throughout your entire experience with GemPages. If there is anything more we can do to assist, please do let us know via live chat or email address [email protected].

4 / 5 Share

Nov. 7, 2022

This app helped me a lot in building a professional looking website. They have great customer service and a easy-to-use function!

Using app

5 months

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for taking the time to share your experience with GemPages. It would be greatly appreciated if you could tell us what is causing your dissatisfaction and give us the opportunity to serve you better. Contact us via live chat or email at [email protected] and enjoy more of our professional support services.

5 / 5 Share

Nov. 7, 2022

Great alternative to shogun and the customer service is timely and helpful. Highly recommend and wish I had found sooner.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to hear that you and your team find GemPages helpful to your projects. They're amazing! If there is anything more we can help, please do let us know. We're always happy to give you a hand!

4 / 5 Share

Nov. 7, 2022

We recently started using this app. It has so many features and is allowing us to make a great-looking site. The customer support is amazing, they are supper responsive and go above and beyond to help with any issues.

Using app

11 days

Total reviews

3

Average rating

4.7

Developer Reply

Thanks very much for your balanced and fair review. We're happy to hear that you find GemPages helpful. Feel free to let us know via our live chat channel. We would be happy to check and make it right for you!

5 / 5 Share

Nov. 7, 2022

Très bon support ! Il me permet de créer une très jolie boutique qui j'espère portera ses fruits ;) !

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for letting us know that your time with us was well-spent. Your words of encouragement are definitely a source of motivation. We'll surely pass your words along to the whole team.

5 / 5 Share

Nov. 7, 2022

Best app I've used for building all sorts of pages on my website. I had an issue with formatting on the mobile version of my home page, reached out to support, and Sarah had it sorted within 48 hours. Great app and great service - well worth the money.

Using app

7 months

Total reviews

4

Average rating

5.0

Developer Reply

We're proud to assist with your business. Glad to hear that Sarah was there to help you get familar with GemPages. If there is anything more we can do to assist, please do let us know via live chat or email [email protected]. Thank you very much!

5 / 5 Share

Nov. 6, 2022

I enjoy using the app. Also anytime I have a issue the team gets it resolved fast. Would certainly recommend the app for its features ,ease of use, and awesome team.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Your review helps us so much and we can’t thank you enough for taking the time to write it. Providing an enthusiastic service to our clients is very important to us, so to know we’re coming through is a big win! All the best

5 / 5 Share

Nov. 6, 2022

Really great support team, they solve your problems relatively quickly and are open to hearing recommendations for improvements. Given the time difference seems like they are working around the clock. Really impressed

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this stunning review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!

5 / 5 Share

Nov. 5, 2022

These guys have literarily saved me 10s of thousands of dollars in web development & design cost. Such a user friendly interface for anyone to easily take full control of all your website requirements. And the support is amazing. They reply fast and always go above and beyond for any of your needs. Thank you gempages team.

Store

Nodiee

Using app

Over 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for leaving us a review! It really means a lot to us to hear that GemPages has been easy to use and a lifesaver. Your honest feedback about the positive experience motivates us to continue improving the app for you. I'll be sure to share these kind words with the entire team. Please let us know if there's anything else we can help you with.

5 / 5 Share

Nov. 3, 2022

Hugh was great with helping me build my website. Great responsive customer service. The gempages team is very helpful and help with coding fixes.

Store

Silki

Using app

3 months

Total reviews

4

Average rating

3.0

Developer Reply

We're excited to hear that you're enjoy the app. Hugh was awesome. I will surely pass your kind words onto him! Thank you so much!

5 / 5 Share

Nov. 3, 2022

J'ai utilisé GemPages pour faire l'intégralité de mon site ! Très simple à prendre en main et permettant une personnalisation maximum.

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CAPS ME

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Happy to hear that GemPages provided you the customisation options that you were looking for! Everything is looking excellent! Let us know via live chat or email [email protected] if there is anything else that we can help you with!

5 / 5 Share

Nov. 3, 2022

The team is extremely patient and helpful in assisting me with all kinds of questions! Really impressive!!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for sharing your experience! Happy to hear that you received 5-star service from our customer support team.

5 / 5 Share

Nov. 2, 2022

Jane is awesome! Gem pages is hands down my favorite page builder. Easy to use and makes a really polished finished product.

Store

Hiara

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

We're proud to assist with your business. Glad to hear that support agent (Jane) was there to help you get familar with GemPages. If there is anything more we can do to assist, please do let us know via live chat or email [email protected]. Thank you very much!

5 / 5 Share

Nov. 2, 2022

Jane is the best customer support agent you have. Hope you treat her well‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for taking the time to share this positive rating! I will surely pass your kind words to our team.

5 / 5 Share

Nov. 2, 2022

Love how easy it is to use, many options to choose from, especially with the templates. I totally recommend it.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

I would like to express my sincere gratitude for your recommendation! Don't hesitate to let us know if there is anything more we can do to help. We're always happy to assist!

5 / 5 Share

Nov. 2, 2022

Muy buen soporte. Además de que la herramienta facilita muchísimo la conversión y el diseño a voluntad. El soporte fue rápido, oportuno y eficaz. Recopmendadísimo

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your review and recommendation! Happy to hear that GemPages provided you the customisation options that you were looking for! Everything is looking excellent! Let us know via live chat or email [email protected] if there is anything else that we can help you with!

5 / 5 Share

Nov. 1, 2022

Excellent app to quickly make landing pages and other product pages for testing purposes. Very user-friendly and the support is excellent. Hugh helped us with any issues we had promptly!

Using app

7 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. Hugh will definitely be happy to read what you wrote. We make customer experience and satisfaction our top priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to having more great experiences in the future!

5 / 5 Share

Nov. 1, 2022

I really like this application because it is very simple to use and the support team is so, helpful

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time to share this positive rating! I will surely pass your kind words to our team.

5 / 5 Share

Oct. 31, 2022

Thank you to Letty and the Gempages support team for their prompt and friendly support. Had an issue and it was fixed very quickly. Thank you again!

Store

Else

Using app

About 1 month

Total reviews

4

Average rating

4.3

Developer Reply

Thank you for your review! We are so happy that our support agent (Letty) was there to assist you, everything looks fantastic. Don't forget to reach us via live chat or email, if you need us we are here to help!

5 / 5 Share

Oct. 30, 2022

I recently started using gempages and came across a challenge while building my first product page. I contacted the support team and Liam exceeded my expectations. He outlined every next step in the process, provided a screenshot of the code update he made on the Shopify side for my reference, and gave me time to test and confirm the update is working properly before closing the ticket. This was exceptional customer support.

Store

Sagasii

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We were delighted to get your review! It really put a big smile on our faces. Happy to hear that our support agent ( Liam ) accompanied you throughout your entire experience with GemPages. If there is anything more we can do to assist, please do let us know via live chat or email address [email protected].