All reviews

Rating Breakdown

  • 5
    95% (4,335 ratings)
  • 4
    3% (121 ratings)
  • 3
    1% (26 ratings)
  • 2
    0% (21 ratings)
  • 1
    2% (80 ratings)
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5 / 5 Share

Oct. 30, 2022

I was up doing some work late at night and ran into some issues I needed assistance with. I reached out to the support team expecting them to get back to me tomorrow, but within a few minutes I had a response from one of their support team members, Tina . I went over several issues and she was able to assist me in everything, including screenshots of her screen to make the process easier for me to understand and learn. Really enjoy working with GemPages and 100% recommend them.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for letting us know that your time with us was well-spent. Your words of encouragement are definitely a source of motivation. We are thrilled that you loved your experience. Tina will definitely be happy to read what you wrote. We make customer experience and satisfaction our top priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to having more great experiences in the future! Should you have any other concerns, please don't hesitate to reach us via live chat or email us at [email protected].

5 / 5 Share

Oct. 29, 2022

Great app that has assisted emiejames in creating wonderful landing pages. Shopify's Pages are not the best... it's no secret. but Gem pages works perfect with Shopify and has met all my needs.

Using app

Over 3 years

Total reviews

8

Average rating

4.5

Developer Reply

It really means a lot to us to hear that GemPages has been easy to use and a lifesaver. Your honest feedback about the positive experience motivates us to continue improving the app for you. Don't forget to reach us via live chat or email, if you need us we are here to help!

5 / 5 Share

Oct. 29, 2022

I have had problems (user error both times) and the support team is absolutely fantastic. Quick responses and help on each occasion. The interface is great and easy to use. Thank you!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to provide feedback. We are so delighted that you rated our service 5 star as we strive to provide the best customer service for all our customers. Don't hesitate to reach us if we can do anything to assist! Best wishes!

5 / 5 Share

Oct. 29, 2022

Cleanes web page editor. I had an issue and needed help, contacted support and my issue was resolved quickly. A coding issue i would have been unable to resolve on my own and they took care of it quickly. Highly recommend.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

I would like to express my sincere gratitude for your recommendation! Don't hesitate to let us know if there is anything more we can do to help. We're always happy to assist!

5 / 5 Share

Oct. 27, 2022

Literally the best landing page builder out there. It has everything you need to fully customize your landing pages and its customer support team is excellent. 10/10

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Your review helps us so much and we can’t thank you enough for taking the time to write it. Providing an enthusiastic service to our clients is very important to us, so to know we’re coming through is a big win! Let us know if there's anything we can help with in the future. All the best

5 / 5 Share

Oct. 27, 2022

Tina is the BEST! Can't explain how great, reliable and fast support she offers. Great to have such people on hand!

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

We're happy to see that you had a 5-Star experience. Tina was awesome! I'll surely let her know you left us this review! Thank you so much!

5 / 5 Share

Oct. 27, 2022

GemPages was a life-saver, again. We had several problems going way beyond our expertise (some conflict with the Operating System as well as some Chrome extensions which prevented the app from running at normal parameters). Both the Customer Support and the Tech Team were fantastic, they identified the issues, solved the problems, reported back and celebrated this victory together with us :) . Couldn't have asked for more. They fixed the bugs for all 3 stores we have! Much appreciated and highly recommended!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for leaving us a review! It really means a lot to us to hear that GemPages has been easy to use and a lifesaver. Your honest feedback about the positive experience motivates us to continue improving the app for you. I'll be sure to share these kind words with the entire team. Please let us know if there's anything else we can help you with.

5 / 5 Share

Aug. 23, 2024

I have been using this application for a long time and I can always say that they are the best! Today I contacted them about a problem I had on my website and Liam assisted me quickly with excellent professionalism, he made my concerns on my website disappear, he solved everything quickly and efficiently, once again THANK YOU

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for sharing such kind words. We promise to always support you until you are satisfied. If you have any concerns, please remember we're always here. Contact us via live chat or email at [email protected] and enjoy more of our professional support services.

5 / 5 Share

Oct. 26, 2022

The support team here is second to none! ALWAYS answer quickly. I also had an issue getting Loox and EZ options apps to work with my gempages. They worked throughout the night (Hugh) to get it working perfectly! 5 stars!!

Using app

23 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to provide feedback. We are so delighted that you rated our service 5 star as we strive to provide the best customer service for all our customers. Hugh was awesome. I'll surely pass your kind words onto him. Don't hesitate to reach us if we can do anything to assist! Best wishes!

5 / 5 Share

Oct. 26, 2022

best app for making custom landing pages, very user friendly and their youtube videos make it 10x easier. also, anytime i run across any issues their support is quick to respond and solve anything.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your review. We are thrilled that you are enjoying the app and that you found it easy to use! It's looking awesome! Feel free to let us know whenever you need assistance!

5 / 5 Share

Oct. 26, 2022

Really good app, but far better support. They solve almost every issue within 10 mins. absoulety great experience. really recommend buying

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We are so delighted that you rate our support 5 Star. We strive to provide just that for all our customers. We're excited to be your companion as you watch your business growth.

5 / 5 Share

Oct. 26, 2022

Always able to get a prompt response from their customer service. It's really great to have someone help set me up with pages and products every time I need it.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for sharing such kind words. We promise to always support you until you are satisfied. If you have any concerns, please remember we're always here. Contact us via live chat or email at [email protected] and enjoy more of our professional support services.

5 / 5 Share

Oct. 26, 2022

Lovely, trustworthy customer service. Gem page is super easy to use and I think it is the best page builder out there:)

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Your review helps us so much and we can’t thank you enough for taking the time to write it. Providing an enthusiastic service to our clients is very important to us, so to know we’re coming through is a big win! All the best

5 / 5 Share

Oct. 25, 2022

Love it! The best page builder out there. Completely customizable down to any and every page I need.

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for this great 5-star review! We really appreciate your help in spreading the word about GemPages. It means a lot to us.

4 / 5 Share

Oct. 25, 2022

This app's support is great - really quick solutions when things go wrong. The app in general has improved over the last year with new features and updates. However, it can be glitchy at times but this may be because we work on a complex theme. With simple Shopify themes, this app would be great and it really easy to use.

Using app

Almost 4 years

Total reviews

6

Average rating

4.8

Developer Reply

Thank you for taking the time to provide a rating. Your opinion is valued greatly, and it helps us maintain an excellent standard of service for our customers. Please let us know if there's something we could do to improve your experience. Please feel free to reply to this thread or reach out to us via our support email address - [email protected] so that we can assist you better.

5 / 5 Share

Oct. 25, 2022

Amazing page builder. Support is even better! I have been working with gempages for 2 years now. In the beginning only for my landingspages, but since a few weeks also for my productpages. Saw a 100% increase on my conversion rate. The support is also amazing. They usually respond within an hour or so and always fix the issue within no time, even it they have to make changes to the code of my time.

Store

LOVÍY

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2022

GemPages allows me to build my site exactly how I like it—with uniquely designed pages for each product. Their customer services is quick and attentive, too.

Using app

Almost 3 years

Total reviews

6

Average rating

4.3

Developer Reply

We're so happy to hear that you and your team find GemPages helpful to your projects. They're amazing! If there is anything more we can help, please do let us know. We're always happy to give you a hand!

5 / 5 Share

Oct. 24, 2022

a good page builder, a lot of great blocks to build with, and the support is amazing. such helpfull people.

Store

QYRA

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Our team thrilled to receive such great rating. Happy to hear that you enjoy the app. Thank you so much for your support. Our entire team at GemPages ASIA greatly appreciate it.

5 / 5 Share

Oct. 24, 2022

an intuitive page builder that gives designs much more flexibility with granular controls. awesome customer support who gives workable solutions within minutes. highly recommend!

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review and recommendation! Happy to hear that GemPages provided you the customisation options that you were looking for! Everything is looking excellent! Let us know via live chat or email [email protected] if there is anything else that we can help you with!

5 / 5 Share

Oct. 23, 2022

Simple d'utilisation et surtout support rapide et très compétent qui aide et intervient directement sur le site pour aider

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Glad to know that your time and effort spent with us was worthwhile. Nothing could make us happier. Contact us via live chat or email to [email protected] if you have any other concerns. Our professional customer services is always here to help.