All reviews

Rating Breakdown

  • 5
    95% (4,335 ratings)
  • 4
    3% (121 ratings)
  • 3
    1% (26 ratings)
  • 2
    0% (21 ratings)
  • 1
    2% (80 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

Oct. 21, 2022

This app, along with customer support help me a lot. My site was very basic, an they have loads of options to change that. Only thing is it wasn’t as easy as drag & drop. Once I got the hang of it my trial was over. Hopefully my store makes money soon, an I can get a plan to continue changes. I would recommend.

Using app

6 months

Total reviews

4

Average rating

3.8

Developer Reply

Thank you for taking the time to provide a rating. Your opinion is valued greatly, and it helps us maintain an excellent standard of service for our customers. Please let us know if there's something we could do to improve your experience. Please feel free to reply to this thread or reach out to us via our support email address - [email protected] so that we can assist you better.

5 / 5 Share

Oct. 21, 2022

Easy to use and functionality of the page builder is great. I would like to highlight the great support. While building the Webshop, we had a few questions, issues, bugs but all was resolved very quickly thanks to the great support team!

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 21, 2022

Helped me turn our site with a basic theme into something really great. I love the versatility of being able to create amazing landing pages and collection pages. I've also really enjoyed how responsive their support staff has been to all my questions and needs.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey there! We are extremely happy to hear that GemPages has helped you to create great-looking landing pages and collection pages and that you found the perfect blend of features and the functions required. Thank you so much for sharing your feedback and leaving us a review. I'll be sharing this with the entire team. We appreciate your love and support.

5 / 5 Share

Oct. 20, 2022

I love this app, I could customize my entire store. Easy to use and their customer service is amazing. highly recommend!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are so delighted that you rate our support 5 Star. We strive to provide just that for all our customers. We're excited to be your companion as you watch your business growth. If there is anything more we can do to assist, please do let us know via live chat or email [email protected]. Thank you very much!

5 / 5 Share

Oct. 20, 2022

If you have to choose a page creation app, choose this one: not only is it very flexible, but most importantly, the customer care is decisive. They really help you solve problems.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.

5 / 5 Share

Oct. 20, 2022

Great App and the customer service and tech help is first class. The team work really hard. Thank you

Using app

Almost 2 years

Total reviews

9

Average rating

4.1

Developer Reply

Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages!

5 / 5 Share

Oct. 19, 2022

Excellent! I love all their page templates and when I had some technical issues their customer service helped me solve it quickly and easily. It was like I was working w. my own personal IT person.

Using app

10 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for supporting us with a 5-star review. It's wonderful to hear that you are satisfied with what GemPages provides. We will continue to strive to make your experience even better moving forward. If you have any concerns, please remember we're always here. Contact us via live chat or email at [email protected] and enjoy more of our professional support services.

5 / 5 Share

Oct. 19, 2022

Great & quick customer service! The team goes to fix the problems and sends videos and pictures of what they have done so it is easier to continue editing. Highly recommend! <3

Using app

About 2 years

Total reviews

4

Average rating

3.8

Developer Reply

Thank you so much for your review and recommendation! It really put a big smile on our faces. Happy to hear that our support agents accompanied you throughout your entire experience with GemPages. If there is anything more we can do to assist, please do let us know via live chat or email address [email protected].

5 / 5 Share

Oct. 19, 2022

Brilliant app, very user friendly and great for creating sales funnels. Adds much more customization to the default shopify themes without the need for hiring a dev. Great customer service as well!

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking your time to leave us this review! Glad to hear that GemPages was helpful to create your pages. They're looking stunning! Don't forget to reach us via live chat or email, if you need us we are there to help!

5 / 5 Share

Oct. 18, 2022

Gempages has been great for rapidly testing landing pages and product pages, super easy to use and support was quick and effective!

Store

etee

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Wow! Thank you so much for this great 5-star review. Happy to hear that you enjoy the app. Thank you so much for your support. Our entire team at GemPages ASIA greatly appreciate it. Let us know via live chat or email [email protected] if there is anything else that we can help you with!

5 / 5 Share

Oct. 17, 2022

awesome extremely powerful page design app for shopify and very helpful customer service and brilliant, fast developers!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review. We are thrilled that you are enjoying the app and that you found it easy to use! It's looking awesome! Feel free to let us know whenever you need assistance!

5 / 5 Share

Oct. 17, 2022

Depuis que j'utilise gempages, le support client est toujours au top et réactif. Merci de votre aide l'équipe :)

Store

Auvele

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this stunning review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!

4 / 5 Share

Oct. 16, 2022

awesome support and an ok page editor, user experience can get better - but it cover with an amazing support team that will help you with that experience. they told me they keep evolving and I believe them. the top editors in market are all awful if to be honest - and this one is floating above them by very little. but again - the support that it comes with, makes it one of the better ones. cant wait for their next evolution so I can give them 5 stars with my heart. 4 stars is on for the AMAZING SUPPORT. the rest is 3 stars.

Using app

6 months

Total reviews

5

Average rating

4.6

Developer Reply

Hi Amir, First of all, I'm really sorry for the inconvenience you got while using our app and truly appreciate your effort working on the templates so far. I hope you understand that we've always tried our best to improve GemPages everyday so our users can have a stable solution for a page builder. So rest assured that we're here to support you along the way if you encounter any difficulties. Thank you once again for bringing the issues to our attention. I can understand your experiences and look forward to providing a much better experience in the months to come. Your feedback may decide which we will implement to GemPages page builder in next updates, so if you have any other feedback or questions, please don't hesitate to contact us via Livechat or email address [email protected]. I'm always behind and make sure your feedback has been listened to consistently. We also have sent you an email to continue assisting on the current the homepage issue and would love to hear from you! I do hope we will have a chance to work together to make things right for you. James | Customer Success Manager

5 / 5 Share

Oct. 14, 2022

Very powerful application, excellent customer support!! Full help and quick response................

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this excellent rating. We really appreciate your business. Please let us know what we can do for you in the future

5 / 5 Share

Oct. 14, 2022

I REALLY appreciate the wonderful customer service the app provides. They respond quickly and helpfully and allow me to ask multiple questions at once. There is tons of customization options and they record requests for future options and updates. Great app!

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

We were delighted to get your review! It really put a big smile on our faces. Happy to hear that our support agents accompanied you throughout your entire experience with GemPages. If there is anything more we can do to assist, please do let us know via live chat or email address [email protected].

5 / 5 Share

Oct. 14, 2022

Apps works really good for building and optimizing pages, there was a problem and I contacted the support team and they solved the problem very fast.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2022

The support team is simply amazing, always there to help with my issues and fast! I've build all my pages now on gempages and they look just as good as when I had them custom coded.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your review. We are thrilled that you are enjoying the app and that you found it easy to use! It's looking awesome! Feel free to let us know whenever you need assistance!

5 / 5 Share

Oct. 13, 2022

everything is good also good support team and nothing to say any trouble with working this application

Using app

Almost 3 years

Total reviews

2

Average rating

4.5

Developer Reply

Hi, We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. We are looking forward to giving you an even better experience in the future.

5 / 5 Share

Feb. 25, 2023

I appreciated the promptness of my problem being solved. Ken was very helpful once again as this is the second time we have worked together.He has gone the extra mile to help me out.Very Awesome.Thanks again

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

We were delighted to get your review! It really put a big smile on our faces. Happy to hear that our support agent (Ken) accompanied you throughout your entire experience with GemPages. If there is anything more we can do to assist, please do let us know via live chat or email address [email protected].

5 / 5 Share

Oct. 12, 2022

Fantastic support with 3rd party integration question. Trying to move my pages to Gempage format and support was great in helping understand how to keep an app that I like using.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

We are delighted that you've had a 5-star experience. This is the best we could hope for! Thank you for choosing GemPages and we look forward to serving you for many years to come! We're always there to assist whenever you need! Happy Selling!